Hi,
I have a 2011 MBA 11" and suddenly a few hours ago, one of the speakers went bad.
Applecare plan is still in effect. In two other threads in MR, opinions varied if these are covered due to user fault (maximum volume or whatever) which honestly sounds unacceptable. What's the point of the applecare anyway if they won't cover it. Also, on apple website, applecare stipulates a very general coverage of : "your mac computer" and does not go into the details of specific components as for the display for example.
Contract doesn't seem too specific either.
Also, in Greece apple operates via authorised service providers. I do sincerely hope they won't try hustling me into paying for the repair. I would hate to start over new submissions to consumer protection organisations. Too much of a hassle. I just want my speaker fixed and my computer up and ready in 48hrs tops.
I am taking it in tomorrow morning for the check and ask about the repair, if it's covered and how long will it take, hopefully all will go smooth.
Any input on the coverage would be great.
edit--
I updated firmware in case it was a software issue, but no luck
I have a 2011 MBA 11" and suddenly a few hours ago, one of the speakers went bad.
Applecare plan is still in effect. In two other threads in MR, opinions varied if these are covered due to user fault (maximum volume or whatever) which honestly sounds unacceptable. What's the point of the applecare anyway if they won't cover it. Also, on apple website, applecare stipulates a very general coverage of : "your mac computer" and does not go into the details of specific components as for the display for example.
Contract doesn't seem too specific either.
Also, in Greece apple operates via authorised service providers. I do sincerely hope they won't try hustling me into paying for the repair. I would hate to start over new submissions to consumer protection organisations. Too much of a hassle. I just want my speaker fixed and my computer up and ready in 48hrs tops.
I am taking it in tomorrow morning for the check and ask about the repair, if it's covered and how long will it take, hopefully all will go smooth.
Any input on the coverage would be great.
edit--
I updated firmware in case it was a software issue, but no luck
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