iPhone 5 not syncing all checked songs in iTunes

[kpress3]

I have 1708 songs checked in my iTunes that should sync to my phone, but only 793 actually sync (even after a restore). What is going on, and how can it be fixed?

[vastoholic]

Originally Posted by kpress3

I have 1708 songs checked in my iTunes that should sync to my phone, but only 793 actually sync (even after a restore). What is going on, and how can it be fixed?

It could be a variety of things. Songs might be incorrect format or too high of quality for starters. Do you get any sort of error message when you sync? Look through the info of the songs that aren't syncing and see if you see some sort of pattern.

[kpress3]

Originally Posted by vastoholic

It could be a variety of things. Songs might be incorrect format or too high of quality for starters. Do you get any sort of error message when you sync? Look through the info of the songs that aren't syncing and see if you see some sort of pattern.

I had all my songs on my phone since I got it for Christmas, then one day it synced and it only had 793 songs on it. No error comes up when I sync. When it first happened, my iPhone Summary tab said there were 1708 songs on my phone when there wasn't, but now it says 793 even though I have 1708 songs checked.

[vastoholic]

Originally Posted by kpress3

I had all my songs on my phone since I got it for Christmas, then one day it synced and it only had 793 songs on it. No error comes up when I sync. When it first happened, my iPhone Summary tab said there were 1708 songs on my phone when there wasn't, but now it says 793 even though I have 1708 songs checked.

Wow. That is a new one on me. I'm definitely not an expert on iTunes. Have you tried emailing apple customer support yet? Or talking to them in some way shape or form, at least until you find someone on here who knows what they are talking about.

[kpress3]

Not yet, I was just seeing if anyone knew what to do before I contacted Apple. This is so frustrating.

[Interstella5555]

Format
Space
Corrupt files

could all be causes. Try manually syncing and see what happens.

[kpress3]

Originally Posted by Interstella5555

Format
Space
Corrupt files

could all be causes. Try manually syncing and see what happens.

What do you mean by "manually syncing?"

[NewAnger]

I had the same thing happen about a year ago with my 4S. I had 156 music videos that I wanted to sync. Only about 100 of them would actually sync even though I had them in a playlist and synced the playlist. Switching user accounts and creating the same exact playlist got all the videos to sync. Deleting the playlist and creating a new one didn't help.

The same exact playlist on another Mac would sync all 156 videos.

I never did figure out what the problem was, it never made sense

[Ajones330]

Sounds like it could be those particular files. Remove all the music off and try to sync the music that would not go onto the phone. It should give you some sort of error if it will not sync.