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View Poll Results: Have you experienced SSD failure on 2012 MBA?
Yes - Toshiba SSD (usually 128gb) 37 37.00%
Yes - Samsung SSD (usually 256-512gb) 3 3.00%
No - Toshiba SSD (usually 128gb) 27 27.00%
No - Samsung SSD (usually 256-512gb) 33 33.00%
Voters: 100. You may not vote on this poll

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Old Sep 13, 2013, 03:35 PM   #26
henryonapple
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Quote:
Originally Posted by Mr Rabbit View Post
I have several mid-2012 MBAirs, almost all with 128GB drives, under my supervision at work and have yet to experience this.
Toshiba?
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Old Sep 13, 2013, 04:18 PM   #27
coldjeanzzz
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Does Apple swap out the SSD or do they actually give you a new MBA?
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Old Sep 13, 2013, 05:09 PM   #28
Mr Rabbit
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Quote:
Originally Posted by henryonapple View Post
Toshiba?
I'm not sure. I'm the admin for 150~ Macs but I don't track internal component manufacturers and whatnot. I just recall that the majority are 128GB (some 256/512) that were ordered over the past year. Off the top of my head I think we have roughly 15-20. Only problem I've seen so far was a loose bottom case.

----------

Quote:
Originally Posted by coldjeanzzz View Post
Does Apple swap out the SSD or do they actually give you a new MBA?
Surely they'd swap out the SSD. A whole new MacBook Air would be terribly wasteful.

With that said, if the Mac was only a week or two old then they'd likely replace the whole machine since a repair that early on would leave a somewhat bad impression.
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Old Sep 14, 2013, 04:30 AM   #29
HarryWarden
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Would swapping out the SSD be a quick repair where if you had it done at your local Apple store, you could get it back same day?
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Old Sep 14, 2013, 06:55 AM   #30
cyber16
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If they had the part, the swap can be done within minutes.
Takes about 5 minutes
But then of course they want to run their test
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Old Sep 14, 2013, 11:08 AM   #31
okatomy
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my toshiba now too failed some days ago.

it wasnt recognized at all anymore.

they ran a quick test at the genius bar that showed red X on the SSD part.

they had to order a replacement part, they didnt have them in stock.

they let me choose between toshiba and samsung (i have the 128GB)

of course i happily took samsung.

when the ssd arrived some days later they called me into the store, the repair and setup of osx was done by them within 2 hours.

now samsung SSD owner
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Old Sep 14, 2013, 03:48 PM   #32
tey112
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Originally Posted by Jimbo47 View Post
...Unfortunately they all seem to happen within 12-13 months of usage...
The first-buyers are around 15 months old now since the 2012 was released in June of 2012 and everyone else has a "younger" mba. It could be that it was something wrong with the earlier SSDs that was fixed or this could just be the start of many more failures.
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Old Sep 14, 2013, 06:59 PM   #33
flowrider
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^^^^And that's wht scares the heck out of me

Lou
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Old Sep 14, 2013, 10:07 PM   #34
Jimbo47
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Quote:
Originally Posted by tey112 View Post
The first-buyers are around 15 months old now since the 2012 was released in June of 2012 and everyone else has a "younger" mba. It could be that it was something wrong with the earlier SSDs that was fixed or this could just be the start of many more failures.
I would say around half of the reports I've read mentioned how their MBA warranty just ended (or was about to end) a few weeks before it died, which is where I got the 12-13 months from.
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Old Sep 16, 2013, 11:14 PM   #35
dliu
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Had my Macbook Air mid-2012, Toshiba 128gb SSD fail on me yesterday morning. Brought it into the store in the afternoon with appointment, had the diagnostic run which resulted in the red X on the SSD not being recognized or something along those lines. Left it there to get the SSD replaced, picked it up again today with a new 128gb Toshiba SSD again.

My Air is about 1 year 16 days old.


No idea if this update http://forums.macrumors.com/showthread.php?t=1583234 was installed previously or had any effect on the fail, but it seems to be installed now based on the Revision number in system information.

A little worried that this may happen again, especially since my warranty is now over and I did not know about the "frequent" (forums, of course) occurrence of Toshiba 128gb SSD failures... Here's to hoping it doesn't happen again.
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Old Sep 21, 2013, 07:12 PM   #36
jebujohn
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related to firmware update??

http://forums.macrumors.com/showthread.php?t=1583234

I know this was meant to permit failure of ssd - how many of us updated the firmware?
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Old Sep 21, 2013, 08:30 PM   #37
SusanK
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iTunes update?

Hi, I just did the iTunes update. Is it part of that? My MBA was updated to 10.8.5 a few days ago. My MBA has the feared Toshiba 128 SSD. Fingers crossed that it either fails during the warranty or survives a respectable period of time after one year warranty expires.
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Old Sep 22, 2013, 09:50 AM   #38
Weaselboy
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Quote:
Originally Posted by SusanK View Post
Hi, I just did the iTunes update. Is it part of that? My MBA was updated to 10.8.5 a few days ago. My MBA has the feared Toshiba 128 SSD. Fingers crossed that it either fails during the warranty or survives a respectable period of time after one year warranty expires.
No, the firmware update is separate. If you have installed all software updates, you have the FW update.
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Old Sep 22, 2013, 09:59 AM   #39
tigres
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Had a maxed out 2012 that failed 2 times.
They exchanged with a 2013 maxed out. No issues since.

They were going to replace the ssd at the cost of 1100 for a 512 I asked for a new unit; they complied no question asked.

Still happy with their service and love the air, have had every iteration.
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Old Sep 22, 2013, 10:38 AM   #40
riverpoet
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Just found this thread, very interesting.

My 2012 11" 128GB MBA SSD died in late July.

It was quite weird, actually. Windows 7 (Bootcamp partition) run inside Parallels 7 suddenly freezed, Finder also freezed I was able to use Cmd+Tab to move between apps and also use apps, but decided to shut down it forcefully (via power button).

It would not boot again (blinking question mark at boot). Internet recovery saw the SSD. I ran Ubuntu Live via USB stick and found out the master boot record was lost. I was able to restore the OSX partition via testdisk and run it through Disk Warrior (used dd to make an image of partition and mounted it on iMac...), but could recover only about 200 files...

So I tried reinstalling OSX, went ok. Then, when I was importing e-mails from older Time Machine backup, it freezed again. After shutdown, Disk Utility no longer saw the SSD.

Took it to authorized Apple Service here and got it back with new SSD in 24h, couldn't believe the great service.

To make matters worse, the OCZ Agility 4 SSD in my iMac died without warning just two days after the MBA SSD died! Luckily had a spare Vertex 4 at hand, so I was up and running in 4 hours.

SSDs don't seem reliable, backup is crucial... In last 2 years, I've had 3 SSD failures in 2 computers.
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Old Sep 26, 2013, 10:42 PM   #41
netsped
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Yes, mine failed in late July... 2 days after the warranty expired.

I managed to get help from Apple and got it replaced for free.

I'm reading all the recent threads and I'm starting to make the idea that it's just a matter of time before it fails again.

It was the 128 GB Toshiba, it was replaced by one that is exactly the same... I just can hope that Apple recognizes this as a problem with this model and extends the warranty of the SSD on all Mid-2012 MBAs.

In this thread I shared the problem and the solution.

http://forums.macrumors.com/showthread.php?t=1615191
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Old Sep 26, 2013, 10:57 PM   #42
Saturn1217
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Originally Posted by netsped View Post
Yes, mine failed in late July... 2 days after the warranty expired.

I managed to get help from Apple and got it replaced for free.

I'm reading all the recent threads and I'm starting to make the idea that it's just a matter of time before it fails again.

It was the 128 GB Toshiba, it was replaced by one that is exactly the same... I just can hope that Apple recognizes this as a problem with this model and extends the warranty of the SSD on all Mid-2012 MBAs.

In this thread I shared the problem and the solution.

http://forums.macrumors.com/showthread.php?t=1615191
Thanks for participating in the poll and really glad to hear that Apple took care of you. It is still a bit concerning that Apple doesn't seem to acknowledge this as a common problem (yet?).

My sister has just received my old 2012 MBA. It has a Samsung drive in it but I still spent about 20 minutes lecturing her on the importance of daily backups. Seems like you can never be too careful.
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Old Sep 26, 2013, 11:18 PM   #43
Organichu
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Assuming you're out of Applecare- I know I am- is the OWC Aura 'the' replacement chip? The directions look straightforward.

I wonder if this will increase or decrease the resale value.
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Old Sep 29, 2013, 12:11 PM   #44
SavageBob
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128 toshiba failure after 15 months

.....about a week ago, and no AppleCare. Apple said the replacement SSD was "constrained" and could possibly be available the next day or November no telling.

Maybe it's constrained because so many of the damned things are failing. I went the OWC route. Replacement is very easy and works fine.

Last edited by SavageBob; Sep 29, 2013 at 12:12 PM. Reason: typed incomplete info
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Old Sep 29, 2013, 06:20 PM   #45
clyde2801
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Originally Posted by Organichu View Post
Assuming you're out of Applecare- I know I am- is the OWC Aura 'the' replacement chip? The directions look straightforward.

I wonder if this will increase or decrease the resale value.
It would increase the value over stock for the informed buyer. The uninformed buyer wouldn't know and wouldn't care, except the OWC drives typically have a bit less storage than their stock counterparts.
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Old Sep 29, 2013, 06:56 PM   #46
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^^^^I respectfully disagree. Any (most likely a non techie) future buyer, after being told that a part failed (a very important part at that) and had to be replaced, and the owner used a non Apple part, IMHO would be scared away. And if they weren't would be willing to pay less for a machine that had never had a failure of any kind.

Lou
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