So I either have to travel to Dublin to give in my laptop to a 3rd party, or send it to Apple. As it's my only and main system, I'll be stuck not able to do anything productive for around 2 weeks or more?
That's stupid.
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Do all RMBP with LG Display have Image Retention
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So I either have to travel to Dublin to give in my laptop to a 3rd party, or send it to Apple. As it's my only and main system, I'll be stuck not able to do anything productive for around 2 weeks or more?
That's stupid.
I'm not denying that other IPS panels are prone to IR, but that they are not prone to IR after just a few minutes. That's where it truly becomes an issue.
And it sounds blown out of proportions because it is. There are way more users coming to MacRumors to report issues, so of course you'll only hear issues here. Happy users will just enjoy their machines.
But all of that aside, my point is that... you paid for the computer. It's relatively inexpensive (gas money, shipping fee, waiting time, etc...) to get it to be perfect, or close to perfect, so... why not go that extra mile?
Also, you are right in that no two panels are the same in measurements, but Apple did a darn good job of giving me the same quality. My new Samsung panel is completely identical to my old LG panel in every way... save for that it's brighter at max brightness. I almost thought Apple specifically calibrated the new display to look as close to the old one as possible.
I'm not sure that's the case for everyone here. It's probably just you or a very few select individuals who are in such a situation.
I can go with or without my rMBP for a whole month, or more, because I have access to other computers either at home or at work. It's just less convenient since I have to transfer files back and forth.
And for those of us who live close to an Apple Store, it shouldn't be such a hassle going that extra mile.
Let me say this again: you and I both know how much we had to shell out for the computer. Not that it'd likely make a dent in our financial situation, but I'd say... since you're paying MORE for the rMBP than the average computer, you should be able to get the MOST out of your money. Am I wrong?
So I sent in My 15 inch RMBP that had IR, but before doing so the apple rep tried to tell me that IR is really common and that he would be willing to send me an article on how to fix it or prevent it. Being a graphic designer I cant tolerate seeing text in my background so I sent it in for service and I even left a Sticky on my display with images that I had taken with my camera of my screen ( the IR is that bad). the rep told me that if its not bad enough that they will not replace the display. Has apple tried to slow down on replacing peoples displays that have IR?
Just caught up with this thread and find it quite funny people giving Bill such a hard time and some seem to be putting a corporation's interests before their own as a consumer.
Bill is 100% right - if you've got a sub par item you should go out of your way to get it replaced. Apple are generally happy to do this so why put up with imperfection?
Bill is 100% right - if you've got a sub par item you should go out of your way to get it replaced. Apple are generally happy to do this so why put up with imperfection?
So it's been about 3 months since I got my rMBP and today I noticed some IR. It's not bad, I guess... I was only able to see it when I had left a browser window open for a while and went to answer the phone.
Came back a couple of minutes later and launched iPhoto, which has a gray background and there it was... The ghost of the browser window very much visible against the gray.
I am kinda disappointed, but I'm not sure there's anything I can do about it.