[iPad Mini] iPad Mini Replacement Unit

neil1981 · Nov 19, 2012, 11:36 AM

Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

Will I get a new unit or a "white box" replacement? Anybody got any insights?

EMAN19 · Nov 19, 2012, 11:44 AM

Quote:

Originally Posted by neil1981

Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone.

Will I get a new unit or a "white box" replacement? Anybody got any insights?

The replacement I almost accepted came in a brown box with original plastic around the iPad mini. The Genius person said it was brand new, not a refurb. I declined it though. I got my money back, and just got a White & Silver iPad mini today.

Shadowbech · Nov 19, 2012, 12:35 PM

I'm not sure how this works in the UK but if you are still within your return period, you can simply do a return/exchange without having to see a genius and get a brand new one.

pward · Nov 19, 2012, 12:42 PM

If you go through the Genius Bar you will get a replacement unit from stock allocated for replacements. It's too early for these to be refurbished units so it will be new, just not presented in a retail box.

If you are within the 14-day return window you could simply return it without seeing a Genius and immediately purchase a new unit which would of course be in a retail box (assuming the store has stock).

Nov 19, 2012, 11:36 AM	#1
neil1981 macrumors newbie Join Date: Oct 2012 Location: Southampton, UK	iPad Mini Replacement Unit Taking my iPad Mini back to Apple tomorrow for a replacement due to a non-working microphone. Will I get a new unit or a "white box" replacement? Anybody got any insights?
	0

Nov 19, 2012, 12:35 PM	#3
Shadowbech macrumors 6502a Join Date: Oct 2011 Location: Central U.S.	I'm not sure how this works in the UK but if you are still within your return period, you can simply do a return/exchange without having to see a genius and get a brand new one. __________________ White Unlocked iPhone 4S 32 GB (iOS 6.1.2); 13" MacBook Pro Early 2011, 2.3 GHz, 8 GB RAM, 320 GB HD (10.8.2); White iPad Mini 32 GB (6.1.2)
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Nov 19, 2012, 12:42 PM	#4
pward macrumors member Join Date: Nov 2008	If you go through the Genius Bar you will get a replacement unit from stock allocated for replacements. It's too early for these to be refurbished units so it will be new, just not presented in a retail box. If you are within the 14-day return window you could simply return it without seeing a Genius and immediately purchase a new unit which would of course be in a retail box (assuming the store has stock).
	1