Iphone 5 facetime problem

Ize Buko · Jan 11, 2013, 01:32 AM

I always use facetime with my girlfriend using my iphone 4 and never had a problem with it. However, I recently purchased a new iphone 5 and have noticed that facetime always keeps on lagging and most of the times I cannot hear what my girlfriend is saying. But whenever I switch back to my iphone 4 then all these facetime problems don't happen. Is this a common problem among iphone 5 users? and how to fix it?

jav6454 · Jan 11, 2013, 01:35 AM

Seems like a dumb question, but is the usage of the iPhone 5 over Wi-Fi or LTE? I don't ask of the iPhone 4, since that one is strictly Wi-Fi only.

Ize Buko · Jan 11, 2013, 03:25 AM

Both using the same wifi. Using iphone 5 facetime is sometimes so unbearable of constant lagging that I then switch back to iphone 4 which has better performance with facetime.

emjaycee18 · Jan 11, 2013, 07:13 AM

Quote:

Originally Posted by Ize Buko

Both using the same wifi. Using iphone 5 facetime is sometimes so unbearable of constant lagging that I then switch back to iphone 4 which has better performance with facetime.

Since you have both the 4 and 5 on the same Wifi, did you try doing a speed test on both phones to see if there was a connection issue with 5?

bsmith4832 · Jan 11, 2013, 10:24 AM

I had a similar issue that got "better" but wasn't cured.

Mine was nearly unusable on my iPad and iPhone on my wifi. I was broadcasting G and N wireless. When I switched it back to strictly G, it got better. However, it still lags once every 5 min or so. It's annoying as hell. I'm sure it's an issue with my wifi and/or router but since my Facetime usage dropped to maybe only once a month, I stopped caring.

(Edit: I will add, I never had any problems on my 4 or 4S on the same wifi network)

If your speed tests are fine and Facetime works fine elsewhere, start playing with some router settings (if you know enough about that kind of stuff).

Ize Buko · Jan 11, 2013, 10:29 AM

Woah! I checked their speed and the iphone 5 is giving way faster download and upload speed. What I don't understand is why its performance on facetime is bad. Could this be an ios problem? or is this problem only happening to me?

bsmith4832 · Jan 11, 2013, 10:41 AM

Quote:

Originally Posted by Ize Buko

Woah! I checked their speed and the iphone 5 is giving way faster download and upload speed. What I don't understand is why its performance on facetime is bad. Could this be an ios problem? or is this problem only happening to me?

Quote:

Originally Posted by bsmith4832

If your speed tests are fine and Facetime works fine elsewhere, start playing with some router settings

.

Jan 11, 2013, 01:32 AM	#1
Ize Buko macrumors newbie Join Date: Jan 2013	Iphone 5 facetime problem I always use facetime with my girlfriend using my iphone 4 and never had a problem with it. However, I recently purchased a new iphone 5 and have noticed that facetime always keeps on lagging and most of the times I cannot hear what my girlfriend is saying. But whenever I switch back to my iphone 4 then all these facetime problems don't happen. Is this a common problem among iphone 5 users? and how to fix it?
	0

Jan 11, 2013, 01:35 AM	#2
jav6454 macrumors G5 Join Date: Nov 2007 Location: 1 Geostationary Tower Plaza	Seems like a dumb question, but is the usage of the iPhone 5 over Wi-Fi or LTE? I don't ask of the iPhone 4, since that one is strictly Wi-Fi only. __________________ Al MacBook 2.4GHz Late '08 \| Macross Click Me
	0

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Jan 11, 2013, 03:25 AM	#3
Ize Buko Thread Starter macrumors newbie Join Date: Jan 2013	Both using the same wifi. Using iphone 5 facetime is sometimes so unbearable of constant lagging that I then switch back to iphone 4 which has better performance with facetime.
	0

Jan 11, 2013, 10:24 AM	#5
bsmith4832 macrumors member Join Date: Jul 2010 Location: SouthEast PA, USA	I had a similar issue that got "better" but wasn't cured. Mine was nearly unusable on my iPad and iPhone on my wifi. I was broadcasting G and N wireless. When I switched it back to strictly G, it got better. However, it still lags once every 5 min or so. It's annoying as hell. I'm sure it's an issue with my wifi and/or router but since my Facetime usage dropped to maybe only once a month, I stopped caring. (Edit: I will add, I never had any problems on my 4 or 4S on the same wifi network) If your speed tests are fine and Facetime works fine elsewhere, start playing with some router settings (if you know enough about that kind of stuff).
	0

Jan 11, 2013, 10:29 AM	#6
Ize Buko Thread Starter macrumors newbie Join Date: Jan 2013	Woah! I checked their speed and the iphone 5 is giving way faster download and upload speed. What I don't understand is why its performance on facetime is bad. Could this be an ios problem? or is this problem only happening to me?
	0