iPhone 5 - Aux Audio Jack getting interference - Page 2

KillerStephen · Dec 30, 2012, 11:50 PM

Still wondering...

takeshi74 · Dec 31, 2012, 09:47 AM

There are a couple of potential issues mentioned in this thread. One is that 3.5 mm jacks aren't very sturdy and can easily end up with crackling, etc. I suggest getting line out from the dock/lightning connector instead. Other issue is interference. If you're using the 850 MHz band there's probably not much you can do about the interference.

Hustler · Dec 31, 2012, 10:11 AM

I have ip5 AT&T and when I have LTE on, I also get a lot of static when I use the aux jack. I have several different aux cables but I don't think any are griffin. Also happens with apples new ear pods/ buds.
When I turn LTE off it is 99.9% gone. The type of crackling changes to something that is very brief compared to the LTE crackle, more of a pop sound now and it's less annoying.
What is annoying however is that anytime I want to use the aux Port I have to switch off LTE.
I'm just waiting to make a apple store appointment because everything else on the phone is so perfect compared to all the other 'horror stories' that are posted here.
Brad

Rocko1 · Dec 31, 2012, 11:05 AM

It's interference being transmitted to the headphones or aux cable. Cable is not ht issue, it's internal and a design flaw. Exchanging phone won't help.

Hustler · Jan 1, 2013, 11:41 AM

Yea I know but I thought there is a chance they have upgrades the grounds inside or revised some shielding to fix it.

Rocko1 · Jan 1, 2013, 12:06 PM

Quote:

Originally Posted by Hustler

Yea I know but I thought there is a chance they have upgrades the grounds inside or revised some shielding to fix it.

No, not enough people have sent Apple feedback for them to address this issue.

http://www.apple.com/feedback/iphone.html

Hustler · Jan 1, 2013, 10:29 PM

Quote:

Originally Posted by Rocko1

No, not enough people have sent Apple feedback for them to address this issue.

http://www.apple.com/feedback/iphone.html

Just did so, thank you very much for the direct link

Hustler · Jan 17, 2013, 08:04 PM

My first iPhone 5 as I previously stated had this issue since the day I got it in October. I had my iPhone replaced over the weekend with a new ip5 (for lodged dust under camera lens affecting the pictures with a large black blob) and that phone had the same problem as well.
The 2nd phone had the same static issue. I was like whatever, I can take pictures now so I was happy. However I soon learned when I got home this unit had 1/2 the wifi range of my prior phone. Upgraded to 6.0.2, same issue. So back she went into the genius group.
Replaced again with a new unit. This time I brought up the issues that I'm having with LTE static on both phones. He said if it happens on this third phone, restore as new iPhone and just re download all the apps I want one by one. Fair enough, worth a shot. Did so and on my way home this phone also had LTE static when the 3.5 jack was in use. I turned off LTE, immediately gone and didn't return the rest of the day.
This third phone has since been restored on a iCloud back up so back to normal with apps and data and such.
But still, the issue seems to be pretty consistent here. Could it be a local LTE thing? The apple employee said it was especially strange because the frequency LTE operates on is supposed to be above other appliances and have no interference.

How may people (who are still reading) have LTE and use the 3.5 jack for 1/2 hour at a time or more and notice NO interference noises? It's not consistent, sometimes it happens every other minute for about 4-5 seconds per occurrence. Other times it will only happen once or twice that I notice on my half hour drive to/fro work.

Hustler · Feb 1, 2013, 11:29 PM

Just an update, this still happens with fresh restore to 6.1.

JimCali75 · Feb 3, 2013, 04:07 PM

I'm having similar issues although mine doesn't seem to be LTE related. I get "crackling" and cutting out when listening to iTunes through the aux jack. It's really only noticeable when the iPhone 5 volume is near or all the way up. Its doesn't matter that I have the car or home stereo volume turned down. If the phone is maxed out it's pretty bad. Now I can compensate by turning the phone volume down and the receiving end up and it works fine. Still, it bothers me that this is even an issue. Moving/Spinning the cord in the jack seems to have very little effect.

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Dec 30, 2012, 11:50 PM	#26
KillerStephen macrumors newbie Join Date: Dec 2012	Still wondering...
	0

Dec 31, 2012, 09:47 AM	#27
takeshi74 macrumors 68040 Join Date: Feb 2011	There are a couple of potential issues mentioned in this thread. One is that 3.5 mm jacks aren't very sturdy and can easily end up with crackling, etc. I suggest getting line out from the dock/lightning connector instead. Other issue is interference. If you're using the 850 MHz band there's probably not much you can do about the interference.
	0

Dec 31, 2012, 10:11 AM	#28
Hustler macrumors member Join Date: May 2010	I have ip5 AT&T and when I have LTE on, I also get a lot of static when I use the aux jack. I have several different aux cables but I don't think any are griffin. Also happens with apples new ear pods/ buds. When I turn LTE off it is 99.9% gone. The type of crackling changes to something that is very brief compared to the LTE crackle, more of a pop sound now and it's less annoying. What is annoying however is that anytime I want to use the aux Port I have to switch off LTE. I'm just waiting to make a apple store appointment because everything else on the phone is so perfect compared to all the other 'horror stories' that are posted here. Brad
	0

Dec 31, 2012, 11:05 AM	#29
Rocko1 macrumors 65816 Join Date: Nov 2011	It's interference being transmitted to the headphones or aux cable. Cable is not ht issue, it's internal and a design flaw. Exchanging phone won't help.
	1

Jan 1, 2013, 11:41 AM	#30
Hustler macrumors member Join Date: May 2010	Yea I know but I thought there is a chance they have upgrades the grounds inside or revised some shielding to fix it.
	0

Jan 17, 2013, 08:04 PM	#33
Hustler macrumors member Join Date: May 2010	My first iPhone 5 as I previously stated had this issue since the day I got it in October. I had my iPhone replaced over the weekend with a new ip5 (for lodged dust under camera lens affecting the pictures with a large black blob) and that phone had the same problem as well. The 2nd phone had the same static issue. I was like whatever, I can take pictures now so I was happy. However I soon learned when I got home this unit had 1/2 the wifi range of my prior phone. Upgraded to 6.0.2, same issue. So back she went into the genius group. Replaced again with a new unit. This time I brought up the issues that I'm having with LTE static on both phones. He said if it happens on this third phone, restore as new iPhone and just re download all the apps I want one by one. Fair enough, worth a shot. Did so and on my way home this phone also had LTE static when the 3.5 jack was in use. I turned off LTE, immediately gone and didn't return the rest of the day. This third phone has since been restored on a iCloud back up so back to normal with apps and data and such. But still, the issue seems to be pretty consistent here. Could it be a local LTE thing? The apple employee said it was especially strange because the frequency LTE operates on is supposed to be above other appliances and have no interference. How may people (who are still reading) have LTE and use the 3.5 jack for 1/2 hour at a time or more and notice NO interference noises? It's not consistent, sometimes it happens every other minute for about 4-5 seconds per occurrence. Other times it will only happen once or twice that I notice on my half hour drive to/fro work.
	0

Feb 1, 2013, 11:29 PM	#34
Hustler macrumors member Join Date: May 2010	Just an update, this still happens with fresh restore to 6.1.
	0

Feb 3, 2013, 04:07 PM	#35
JimCali75 macrumors newbie Join Date: Feb 2013	I'm having similar issues although mine doesn't seem to be LTE related. I get "crackling" and cutting out when listening to iTunes through the aux jack. It's really only noticeable when the iPhone 5 volume is near or all the way up. Its doesn't matter that I have the car or home stereo volume turned down. If the phone is maxed out it's pretty bad. Now I can compensate by turning the phone volume down and the receiving end up and it works fine. Still, it bothers me that this is even an issue. Moving/Spinning the cord in the jack seems to have very little effect.
	0