How can I file a complaint to iTunes

natatos · Mar 23, 2009, 12:47 AM

Ok so I bought a song using a gift card and it had the same title as the song I wanted so I bought the wrong one then something messed up in the download and now I don't even get the song its a big deal to me

Afterthecalm · Mar 23, 2009, 01:00 AM

I'm curious.. What is the song in question?

EricNau · Mar 23, 2009, 01:05 AM

You may contact Apple with your complaint.

http://www.apple.com/support/itunes/store/browser/

TEG · Mar 23, 2009, 12:30 PM

You could also just simply check for downloads to get the song in question, then complain about the inaccuracy of what you wanted.

TEG

mkrishnan · Mar 23, 2009, 12:36 PM

I've reported songs because of issues with them before, and they've always been very friendly. Dunno if they will refund you, but they should either do that or help you get a working copy of the song.

emt1 · Mar 23, 2009, 09:15 PM

Quote:

Originally Posted by Afterthecalm

I'm curious.. What is the song in question?

Spice Girls - If You Wanna Be My Lover

Surely · Mar 23, 2009, 09:54 PM

Quote:

Originally Posted by emt1

Spice Girls - If You Wanna Be My Lover

zig-a-zag-ah!

mkrishnan · Mar 24, 2009, 08:17 AM

Quote:

Originally Posted by Surely

zig-a-zag-ah!

The song I had to complain about was DiVinyls, I Touch Myself.

sishaw · Mar 24, 2009, 08:27 AM

I got a bad download once, called support, and they re-authorized another download no problem.

Carlsberg80 · Feb 25, 2013, 03:59 PM

Hi I have recently purchased extra moves on candy crush saga on my iphone 5 for 69p but £9 as come out my account I very angry this as happened can someone please reply ASAP

Thank you

JediMeister · Feb 25, 2013, 06:06 PM

Try here. Follow the link for the iTunes Store not iTunes Player.

Mar 23, 2009, 12:47 AM	#1
natatos macrumors regular Join Date: Dec 2008 Location: Iowa	How can I file a complaint to iTunes Ok so I bought a song using a gift card and it had the same title as the song I wanted so I bought the wrong one then something messed up in the download and now I don't even get the song its a big deal to me
	0

Mar 23, 2009, 12:30 PM	#4
TEG macrumors 603 Join Date: Jan 2002 Location: Langley, Washington	You could also just simply check for downloads to get the song in question, then complain about the inaccuracy of what you wanted. TEG __________________ Apple and Dell are the only ones in this industry making money. They make it by being Wal-Mart. We make it by innovation, - Steve Jobs The Tegian Zone-Glass Onion Radio
	0

Mar 23, 2009, 12:36 PM	#5
mkrishnan Demi-God (Moderator emeritus) Join Date: Jan 2004 Location: Grand Rapids, MI, USA	I've reported songs because of issues with them before, and they've always been very friendly. Dunno if they will refund you, but they should either do that or help you get a working copy of the song. __________________ Mohan
	0

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Mar 23, 2009, 01:00 AM	#2
Afterthecalm macrumors member Join Date: Feb 2007	I'm curious.. What is the song in question?
	0

Mar 23, 2009, 01:05 AM	#3
EricNau Demi-God (Moderator) Join Date: Apr 2005 Location: San Francisco, CA	You may contact Apple with your complaint. http://www.apple.com/support/itunes/store/browser/
	0

Mar 24, 2009, 08:27 AM	#9
sishaw macrumors 65816 Join Date: Jan 2005	I got a bad download once, called support, and they re-authorized another download no problem.
	0

Feb 25, 2013, 03:59 PM	#10
Carlsberg80 macrumors newbie Join Date: Feb 2013	Hi I have recently purchased extra moves on candy crush saga on my iphone 5 for 69p but £9 as come out my account I very angry this as happened can someone please reply ASAP Thank you
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Feb 25, 2013, 06:06 PM	#11
JediMeister macrumors 68040 Join Date: Oct 2008	Try here. Follow the link for the iTunes Store not iTunes Player.
	0


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