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back panel replacement cost at Genius bar/Apple Store? UPDATE
- Thread starter Pez555
- Start date
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Edit: Things have changed since I posted this.
A co-worker of mine who cracked his back panel went to the Apple store in Sherman Oaks, CA and they told him they would replace the back glass for $30, but he has to wait a week for the part to come in.
The Geniuses at the Apple Store can actually replace the back glass on an iPhone 4 for $30, but apparently they can't replace the front glass, since it's sealed to the antenna.
Of course, the only part they can service on the iPhone 3GS is the front display for $99, so there's not an option for that.
Please, go to your local Apple Store, ask them how much to get your back glass on your iP4 repaired, and THEN come back here and tell me I'm providing false information.
Of course, the only part they can service on the iPhone 3GS is the front display for $99, so there's not an option for that.
Please, go to your local Apple Store, ask them how much to get your back glass on your iP4 repaired, and THEN come back here and tell me I'm providing false information.
Dude Im not sure where you are getting your info from but if you call Apple they wont confirm your story. and I know this cause I just asked them 2 weeks ago when I sent a 3gs in for replacement. I have a repair shop and wanted to compare prices.
Well, considering they only made this change less than a week ago, I can see why you wouldn't have been told this information 2 weeks ago.
It appears that a few others also can confirm this pricing:
https://forums.macrumors.com/threads/1003776/
It appears that a few others also can confirm this pricing:
https://forums.macrumors.com/threads/1003776/
well Ill find out tomorrow on the iPhone 4 back but I was talking about the $99 digitizer replacement for the 3gs.
it would be pretty stupid if they werent able to replace the back surely?
as a business decision what would they rather do? replace the whole phone or simply replace the back panel.
i will give my local apple store a ring today to find out.
as a business decision what would they rather do? replace the whole phone or simply replace the back panel.
i will give my local apple store a ring today to find out.
Just got off the phone to my local Apple Store, i can confirm that they are beginning to do this. The guy on the phone wasn't sure of the pricing but he said a few places are doing this in the UK, and that all apple stores will follow suit.
this is great news, hopefully it wont be too expensive but if its $30 in the US i cant imagine it being any more than £25 here?
If anyone in the UK has had this done what was the cost?
this is great news, hopefully it wont be too expensive but if its $30 in the US i cant imagine it being any more than £25 here?
If anyone in the UK has had this done what was the cost?
Well I called some Apple stores in my area and they said more than likely the repair would be $100.00 for the back....
Where would they be pulling that number from? It's $30 to replace the back, and $99 to replace the front glass ONLY on a 3G and 3GS.
Friend just had the front glass replaced on a 3GS. It was $99+tax.
...or are you just trying to scare people away from Apple to use your own iPhone repair service?
this is a load of crap!
I just got off the phone with Apple at 800-694-7466. they advised me that this is not true at all. the replacement cost for any iPhone that has been damaged is considered out of warranty and the cost is $199. they do not replace just glass. he also said the apple stores will not do this as well. he did say independent shops can charge anything they wish. he also asked me where I got this info and I directed him here so most likely we may be getting a post from Apple Tech Support.
now if you dont believe me or want to argue then call the number first and ask for yourself. he said on the 4 or the 3g or 3gs if they crack by the dock they will look at it and if its not been from being dropped they may elect to replace it at that time. but he advised to take it to an apple store so they can check it out. and if Im wrong Im sure he is going to correct me asap! cause they are coming to look!!
I just got off the phone with Apple at 800-694-7466. they advised me that this is not true at all. the replacement cost for any iPhone that has been damaged is considered out of warranty and the cost is $199. they do not replace just glass. he also said the apple stores will not do this as well. he did say independent shops can charge anything they wish. he also asked me where I got this info and I directed him here so most likely we may be getting a post from Apple Tech Support.
now if you dont believe me or want to argue then call the number first and ask for yourself. he said on the 4 or the 3g or 3gs if they crack by the dock they will look at it and if its not been from being dropped they may elect to replace it at that time. but he advised to take it to an apple store so they can check it out. and if Im wrong Im sure he is going to correct me asap! cause they are coming to look!!
also remember I am talking about the US not anywhere else cause the rules may be different over there.
wow...really i recommend more people to go to apple when there phone is under warranty...i do not and will not discourage people from using apple..not to accuse me of doing so is offensive.......but i will take into account that your new here
And thanks Applejuiced for that post....
I just checked with a buddy that works at a store in one of the bigger cities, and at his store it is $99 for front screen/$29 for back glass replacements.
Their store wasn't told if this was chain-wide, or a pilot Apple is trying in certain stores. His store often does pilot projects.
Their store wasn't told if this was chain-wide, or a pilot Apple is trying in certain stores. His store often does pilot projects.
US
Wonder if it's a pilot program, so the 1-800 AppleCare folks aren't talking about it yet?
Update -- I have a friend in another store (other side of the country) and his store is doing it too. $29 for iPhone 4 back replacements. He said the $99 screen replacement is only for 3G/3Gs though, it's still $199 for the iPhone 4.