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Old Sep 5, 2010, 04:03 PM   #1
naryn
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Folder greyed out, cannot access

Hi, I need some help. I was copying some data to my server and there was a network failure. The half copied folder is now grey in the finder and i cannot open it or see the contents. It has files inside, i can browse them at the command line, i can even move the folder between volumes but i cant un-grey it and i cant drill down into it.

I cannot find an answer to this on google so if someone can tell me how to fix it please that would be great.

naryn
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Old Sep 5, 2010, 05:17 PM   #2
DewGuy1999
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This may sound like a "duh" question, but have you reconnected to the network?
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Old Sep 17, 2010, 09:15 PM   #3
Strommen
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im having the exact same problem. was copying files to a media server and got disconnected from the network halfway through. for my flatmates who all use windows it works like normal: they can see the folder and its contents. but for me the folder is greyed out and i cant access it.

really really annoying, and i have no idea what causes it or how to fix it.
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Old Sep 18, 2010, 01:49 PM   #4
MacForScience
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Quote:
Originally Posted by naryn View Post
Hi, I need some help. I was copying some data to my server and there was a network failure. The half copied folder is now grey in the finder and i cannot open it or see the contents. It has files inside, i can browse them at the command line, i can even move the folder between volumes but i cant un-grey it and i cant drill down into it.

I cannot find an answer to this on google so if someone can tell me how to fix it please that would be great.

naryn
Have you deleted the half-copied part on the client side? Have you restarted?

Cheers
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Old Sep 30, 2010, 03:58 PM   #5
boz0
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From the terminal, rename your folder :

Code:
# mv MyFolder TempFolder
Then make a new one and move all the files inside :

Code:
# mkdir MyFolder
# mv TempFolder/* MyFolder
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Old Nov 7, 2010, 07:09 AM   #6
digitalhen
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Quote:
Originally Posted by boz0 View Post
From the terminal, rename your folder :

Code:
# mv MyFolder TempFolder
Then make a new one and move all the files inside :

Code:
# mkdir MyFolder
# mv TempFolder/* MyFolder
Very handy tip! Thanks
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Old Nov 6, 2011, 03:54 AM   #7
reycat
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Quote:
Originally Posted by boz0 View Post
From the terminal, rename your folder :

Code:
# mv MyFolder TempFolder
Then make a new one and move all the files inside :

Code:
# mkdir MyFolder
# mv TempFolder/* MyFolder
Thank you very much. I had the same problem and this fixed it.
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Old Jul 30, 2012, 02:02 AM   #8
steve77uk
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Thanks

This tip has just saved me another 11 hours worth of copying after mine failed 90% of the way through!

Thank you!!
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Old Oct 8, 2012, 10:07 AM   #9
mandusberg
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Duplicate Folder.

Hi there!

I solved the same problem this way:

Right click on the greyed folder and select: Duplicate Folder.

Wait until it's done, and that should be it!

/Mandus
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Old Dec 1, 2012, 02:42 AM   #10
Cemlyn
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@mandus. Great tip, that worked a treat. So simple.
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Old Dec 1, 2012, 09:44 AM   #11
rhoydotp
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Quote:
Originally Posted by boz0 View Post
Code:
# mv TempFolder/* MyFolder
first off, i know that this has helped resolve the issue.

but, coming from a long-time unix admin, i would not recommend doing this especially if you have tons of files/folders/subfolders. if for some reason, the 'mv' gets cancelled or gets hung, you'll end up with two folders (or sub-folders) that have incomplete data. i'd recommend doing a straight copy or 'tar. it is better in preserving permissions, handling special characters and links.


Code:
# cp -pR TempFolder/* MyFolder/
or

Code:
# (cd TempFolder; tar cf - . ) | ( cd MyFolder; tar xpf - )
just a better solution, a little complicated but believe me, it will save you from cleaning up the mess that 'mv' will leave you if it fails somewhere between the start and end

Quote:
Originally Posted by mandusberg View Post
Right click on the greyed folder and select: Duplicate Folder.
of course, there is the easy way, too!
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Old Feb 3, 2013, 09:47 AM   #12
aquaticmatt
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The reason for this symptom is often that the creation date of the folder is incorrectly set after such a failure resulting in the greyed out folder.

Set the folder creation date correctly using the SetFile terminal command and everything will be fine (no need to copy/duplicate/...)

e.g:
SetFile -d 02/02/2013 <folder_path>

regards
matthieu
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Old Feb 25, 2013, 11:48 AM   #13
Love The Mac
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Quote:
Originally Posted by aquaticmatt View Post
The reason for this symptom is often that the creation date of the folder is incorrectly set after such a failure resulting in the greyed out folder.

Set the folder creation date correctly using the SetFile terminal command and everything will be fine (no need to copy/duplicate/...)

e.g:
SetFile -d 02/02/2013 <folder_path>

regards
matthieu
Bash reports that there's no such command as SetFile - is there a command that will do this? I've used a free utility called Miana, available from the App Store which did instantly make the directory accessible again, but I would prefer to use a terminal command as you're suggesting if there is one. Thanks for a solution which is so quick to implement.
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Old Feb 28, 2013, 03:51 PM   #14
hunter3740
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change create or modify times

Quote:
Originally Posted by Love The Mac View Post
Bash reports that there's no such command as SetFile - is there a command that will do this?
touch -m -t yymmddhhmm path
(e.g. touch -m -t 1208171131 /Volumes/share/folder or "man touch" for more info)

But this didn't help me. Copying/duplicating anyway you desire did work. This happened to me because a machine turned off in the middle of a file transfer.
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Old Mar 22, 2013, 11:09 PM   #15
MacMe66
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another solution

i just spent a wile trying above methods with no success. maybe its the hangover, lol. Anyway i found this extremely simple solution: searching for a file name inside the grayed out folder returned .. the files location. So i rightclicked it to "open enclosing folder". Got all the files listed and moved it to a new folder.. problem solved
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Old Mar 25, 2013, 03:00 PM   #16
cyglenn
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copying bad hard drive

I had a bad hard drive from an iMac connecting using a hard drive dock. I was trying to backup some important files but I had to wait for the drive to cool off before coping any files off of it (putting it in a freezer helps). It would get about 75% through and stop responding. It left a grayed out folder that I wasn't able to access before it completely gave out.

I did what Mandus suggested and right clicked on the grayed out folder and selected duplicate. I was then able to access enough of the files to retrieve the users important documents.

thanks
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Old Mar 27, 2013, 02:04 PM   #17
ehm2007
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just found another solution

I was having the same trouble on Mountain Lion with a greyed out folder from a Finder crash while copying to an external drive, and I fixed it by creating an alias of the greyed folder. The alias allowed me to see all of the files inside, so I then just moved them to a new folder.
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Old Apr 20, 2013, 11:42 PM   #18
petehumble
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Thanks!!

Quote:
Originally Posted by MacMe66 View Post
i just spent a wile trying above methods with no success. maybe its the hangover, lol. Anyway i found this extremely simple solution: searching for a file name inside the grayed out folder returned .. the files location. So i rightclicked it to "open enclosing folder". Got all the files listed and moved it to a new folder.. problem solved
Best, simplest & quickest. Great solution. Thanks
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Old Apr 21, 2013, 07:17 AM   #19
Gregg2
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...and the OP was never heard from again.
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Old Aug 29, 2013, 01:33 PM   #20
wcasado
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Great way to fix this.

Quote:
Originally Posted by MacMe66 View Post
i just spent a wile trying above methods with no success. maybe its the hangover, lol. Anyway i found this extremely simple solution: searching for a file name inside the grayed out folder returned .. the files location. So i rightclicked it to "open enclosing folder". Got all the files listed and moved it to a new folder.. problem solved
It just did it for me. Thank you you guys are the best!!!
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Old Nov 5, 2013, 04:17 PM   #21
Smallsmalls
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Wot i did -

Hi, I tried all of these suggestions and none seemed to work. Maybe 10.9 is a bit different since these were posted?

Anyway, I found that I could access the files in a greyed out folder if I navigate to and highlight the folder in column view and then switch to icon view. From there it's super quick to copy the files to a new folder on the same disk.
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Old Dec 6, 2013, 01:57 AM   #22
danroberto
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Quote:
Originally Posted by MacMe66 View Post
i just spent a wile trying above methods with no success. maybe its the hangover, lol. Anyway i found this extremely simple solution: searching for a file name inside the grayed out folder returned .. the files location. So i rightclicked it to "open enclosing folder". Got all the files listed and moved it to a new folder.. problem solved
Great solution! You saved me a lot of time. Thanks!!!
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Old Feb 16, 2014, 08:50 PM   #23
Ranjoharbri
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Quick Fix Using Adobe Lightroom 5

I had a similar problem with a greyed out folder after attempting to transfer 450Gb of photographs to a NAS.

I'm a pro photographer and use a lot of Adobe's CC software, including Lightroom 5.

I created an alias folder in the Library component and dragged and dropped all the files which were still visible in the LR.

The transfer was instantaneous, all I had to do was delete the original greyed out folder, and remove the 'Alias' file name.

If anyone is having problems with large folders containing images and don't use Adobe's software, you can download a trial version and just use it as a work around.
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Old Mar 6, 2014, 10:09 AM   #24
kskstudios
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Worked for us. Thanks Mandus!

We were having trouble with greyed out folders with inaccesible contents caused by a drive mysteriously ejecting during a large file xfer.

Mandus' suggestion was the easiest solution to execute and worked perfectly for us. Thanks!

Quote:
Originally Posted by mandusberg View Post
Hi there!

I solved the same problem this way:

Right click on the greyed folder and select: Duplicate Folder.

Wait until it's done, and that should be it!

/Mandus
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Old Apr 12, 2014, 03:34 AM   #25
k-hawinkler
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Quote:
Originally Posted by boz0 View Post
From the terminal, rename your folder :

Code:
# mv MyFolder TempFolder
Then make a new one and move all the files inside :

Code:
# mkdir MyFolder
# mv TempFolder/* MyFolder

Many thanks. Works brilliantly!!

I was trying to copy almost 5 TB of data from one TB RAID to another one.
After 3.7 TB had been successfully copied I noticed that no data was being copied anymore.
So I cancelled the copy process and was left with the greyed our folder. A bummer!

Your tip saved me another long copy process.

BTW, this problem doesn't seem to happen if I copy the data with CCC.
My disks seem fine. I checked with Disk Utility, Drive Genius 3, and Scannerz.

Thanks again.
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