Hello all!
I've been searching various threads and boards for others with this issue and haven't found anything definitive.
Now before I explain; this is NOT an SMS click or anything to do with the hard drive.
I was having performance issues with the i5 model so Apple waived the 10% restocking fee and let me buy the i7 to replace it. I was very happy with the i7 for the past week I've owned it but now I'm annoyed to notice a huge creaking/clicking problem with the case.
I had been using my i7 the past week almost exclusively via mini-port on an external screen with mouse/keyboard and now that I've been using it off, whenever ANY pressure at all is applied or removed from the "palm rest area" it makes a very loud and noticeable creaking/clicking noise.
It does it literally every single time pressure of any sort is applied/removed or if I hit a chicklet key with any real force (as in typing quickly).
Now, I don't want to nit pick but the i5 definitely had no issue such as this and I definitely expect a much better build quality than this from a $2,200 laptop. I did notice it when I first opened it up but I thought it was just an SMS click/hard drive noise until I've been using it as an actual laptop the past few days.
I made an appointment with the Apple Store I purchased it from for tomorrow and will have them replace it free of charge (it's only 8 days old...) but want to know how many others have had the issue and what you did/what Apple did to resolve the problem.
Thanks for the replies!
I've been searching various threads and boards for others with this issue and haven't found anything definitive.
Now before I explain; this is NOT an SMS click or anything to do with the hard drive.
I was having performance issues with the i5 model so Apple waived the 10% restocking fee and let me buy the i7 to replace it. I was very happy with the i7 for the past week I've owned it but now I'm annoyed to notice a huge creaking/clicking problem with the case.
I had been using my i7 the past week almost exclusively via mini-port on an external screen with mouse/keyboard and now that I've been using it off, whenever ANY pressure at all is applied or removed from the "palm rest area" it makes a very loud and noticeable creaking/clicking noise.
It does it literally every single time pressure of any sort is applied/removed or if I hit a chicklet key with any real force (as in typing quickly).
Now, I don't want to nit pick but the i5 definitely had no issue such as this and I definitely expect a much better build quality than this from a $2,200 laptop. I did notice it when I first opened it up but I thought it was just an SMS click/hard drive noise until I've been using it as an actual laptop the past few days.
I made an appointment with the Apple Store I purchased it from for tomorrow and will have them replace it free of charge (it's only 8 days old...) but want to know how many others have had the issue and what you did/what Apple did to resolve the problem.
Thanks for the replies!