Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Dec 30, 2011, 09:46 AM   #26
funnyatleast
macrumors member
 
Join Date: Feb 2011
I am still confused as to why you couldnt' report the phone as stolen to the carrier if you have the IMEI and get it blocked.
funnyatleast is offline   0 Reply With Quote
Old Dec 30, 2011, 09:47 AM   #27
Charadis
macrumors 6502a
 
Join Date: Jul 2010
I had a chargeback only last month, with something I had sold (not an iPhone). An "unauthorized charge" dispute was initiated by the buyer outside of PayPal nearly three months after the sale in September. I promptly complied with PayPal's request and contacted a customer rep. The issue was handled very professionally as they conducted their investigation, and everything was resolved in around a couple weeks or less.

I trust in PayPal and I still do plenty of business on eBay; I've heard horror stories of bad transactions from other people in the past, and I'm know every transaction is unique, but I believe eBay is trying very hard to make business on their site as less worrisome as humanly possible.

-C

Sent from my iPhone 4
Charadis is offline   0 Reply With Quote
Old Dec 30, 2011, 11:37 AM   #28
billinaz
macrumors regular
 
Join Date: Sep 2008
Location: Goodyear AZ
Quote:
Originally Posted by funnyatleast View Post
I am still confused as to why you couldnt' report the phone as stolen to the carrier if you have the IMEI and get it blocked.
Because if its an ATT phone, they wont block the phone, and apple wont help either.

Verison might help block it if the phone was insured and you filed an insurance claim.
billinaz is offline   0 Reply With Quote
Old Dec 30, 2011, 11:47 AM   #29
Stealthipad
Banned
 
Join Date: Apr 2010
In the end if you follow all the rules and PayPal told you that it was "OK to Ship" they will make good and get rid of the charge on your account.

You are not out any money but only have a negative amount on your PayPal account.

If you do what they ask and followed the rules you will be found in the right! Hate eBay for what it is but if you do like the rules say, you will be just fine.
Stealthipad is offline   0 Reply With Quote
Old Dec 30, 2011, 12:02 PM   #30
SplicedBanjo
macrumors regular
 
Join Date: Dec 2011
Quote:
Originally Posted by solius View Post
I tried to access this site and I got a "high-risk malware" warning from Firefox.

However, I agree that eBay and PayPal have become a total scam. They were a good idea until somewhere around 2008, but starting around the time of the feedback revamp, it has gotten where frankly I think you would have to be a fool to continue using it. Even if you've gotten lucky with them so far, that doesn't mean your luck will continue.

There have been several posts here saying, "If you can prove it was delivered, you win." Sadly, this is not necessarily true. The credit card holder isn't saying "I never received it," he/she is saying, "I never ordered it." Although it's possible it was really a stolen credit card, it is more likely that this is just the same old buyer scam of trying to get something for free and quite possibly succeeding.

Sellers can't leave negative feedback for buyers anymore, so all buyers have great feedback. The only solution is simply not to use eBay. Amazon has a new trade-in program that looks promising, or you could also use a site like Gazelle. You won't get top dollar from Gazelle, but you'll get more than the $0 you may get from eBay.
SplicedBanjo is offline   2 Reply With Quote
Old Dec 30, 2011, 12:13 PM   #31
Diode
macrumors 68020
 
Diode's Avatar
 
Join Date: Apr 2004
Location: Washington DC
Send a message via AIM to Diode
Quote:
Originally Posted by Scalfani View Post
I thought of this that he bought it with a stolen credit card, however the paypal chargeback specifically says the buyer issued the claim. So if it was a stolen credit card it wouldn't be the buyer filing the claim. It just doesn't add up.
It could be from a hacked account.

Regardless - if you followed all the rules - shipped to a confirmed address, shipped with signature delivery you should be fine and the charge will be reversed.

Did you ship to a confirmed address? Did you ship with signature confirmation (required for high dollar amounts)?

I had a seller attempt to do something similar (reverse the charge and didn't give a reason), but once they confirmed that I had shipped to them with delivery conformation and shipped to a confirmed address (meaning belonging to the pay pal account holder), they decided in my favor.

They do remove the funds from your account during the process - as sort of a escrow.
Diode is offline   0 Reply With Quote
Old Dec 30, 2011, 12:20 PM   #32
Jimbo47
macrumors 6502a
 
Join Date: Jun 2010
Did anybody realize this thread is from September.. Of LAST YEAR? OP probably had this solved.
Jimbo47 is offline   3 Reply With Quote
Old Dec 30, 2011, 12:30 PM   #33
ritmomundo
macrumors 68000
 
ritmomundo's Avatar
 
Join Date: Jan 2011
Location: Bel Air, CA
Quote:
Originally Posted by Jimbo47 View Post
Did anybody realize this thread is from September.. Of LAST YEAR? OP probably had this solved.
I was about to say the same thing... It was an interesting read though. I wonder what happened in the end?
ritmomundo is offline   0 Reply With Quote
Old Dec 30, 2011, 12:45 PM   #34
Olivia23
macrumors 6502
 
Join Date: Jul 2008
Location: around
I have been told by PayPal several times that if you ship something that expensive, that you MUST get signature confirmation or they will not cover you. I know it says they will if you ship to a verified address and if you ship with shipping confirmation, but they will not protect you on that alone.

Now anytime I sell something that expensive I take several photos of my phone and serial number, the phone in the box with the address showing etc., then I make sure I have signature confirmation. If you do all this, PayPal will still not release your 700 at first when you get paid unless you have over a 100 positive feedback. What they do is hold the money for about a week to make sure you the seller are not trying to scam the buyer. Crazy huh ? Anyway, once they release the money, you should be good, but if something goes wrong and you shipped it the way I suggested, PayPal will investigate, but they will give you your money back.

Now I never had someone say they had their CC stolen and doing a charge back so I don't know what they would do in that case, but at the same time, if he signed for his package well then... I would say, PayPal should cover you.
Olivia23 is offline   0 Reply With Quote
Old Dec 30, 2011, 01:05 PM   #35
ritmomundo
macrumors 68000
 
ritmomundo's Avatar
 
Join Date: Jan 2011
Location: Bel Air, CA
Quote:
Originally Posted by Olivia23 View Post
I have been told by PayPal several times that if you ship something that expensive, that you MUST get signature confirmation or they will not cover you. I know it says they will if you ship to a verified address and if you ship with shipping confirmation, but they will not protect you on that alone.

Now anytime I sell something that expensive I take several photos of my phone and serial number, the phone in the box with the address showing etc., then I make sure I have signature confirmation. If you do all this, PayPal will still not release your 700 at first when you get paid unless you have over a 100 positive feedback. What they do is hold the money for about a week to make sure you the seller are not trying to scam the buyer. Crazy huh ? Anyway, once they release the money, you should be good, but if something goes wrong and you shipped it the way I suggested, PayPal will investigate, but they will give you your money back.

Now I never had someone say they had their CC stolen and doing a charge back so I don't know what they would do in that case, but at the same time, if he signed for his package well then... I would say, PayPal should cover you.
Do you know how expensive Paypal considers "that expensive?" I ask because I sell on ebay as well, so I'd like to know for future reference.
ritmomundo is offline   0 Reply With Quote
Old Dec 30, 2011, 01:16 PM   #36
kalex
macrumors 65816
 
Join Date: Oct 2007
Quote:
Originally Posted by ritmomundo View Post
Do you know how expensive Paypal considers "that expensive?" I ask because I sell on ebay as well, so I'd like to know for future reference.
$250 and above requires signature confirmation
kalex is offline   1 Reply With Quote
Old Dec 30, 2011, 01:22 PM   #37
ritmomundo
macrumors 68000
 
ritmomundo's Avatar
 
Join Date: Jan 2011
Location: Bel Air, CA
Quote:
Originally Posted by kalex View Post
$250 and above requires signature confirmation
Thanks
ritmomundo is offline   0 Reply With Quote
Old Dec 30, 2011, 02:17 PM   #38
ratsg
macrumors 6502
 
Join Date: Dec 2010
http://www.paypalwarning.com/

http://www.paypalsucks.com/

For the OP, sorry for your loss.

I am amazed people are still using paypal. Amazed.
ratsg is offline   2 Reply With Quote
Old Dec 30, 2011, 02:25 PM   #39
HitchHykr
macrumors 6502a
 
HitchHykr's Avatar
 
Join Date: Jun 2007
Location: Virginia
Since you mailed it via USPS you may be able to file a case/complaint with the Postal Inspector. Good luck!
HitchHykr is offline   1 Reply With Quote
Old Dec 30, 2011, 06:47 PM   #40
FreakinEurekan
macrumors Demi-God
 
FreakinEurekan's Avatar
 
Join Date: Sep 2011
Location: Eureka Springs, Arkansas
Quote:
Originally Posted by Scalfani View Post
I just scanned all documentation (USPS mailing receipt, stamped insurance tag) and uploaded it to the paypal claim. I also included a PDF of the USPS online tracking and signature confirmation. I guess I just have to wait...I will call paypal too to confirm everything.
If you dotted all the I's and crossed all the T's properly per PayPal's instructions, you should be OK. Signature confirmation, shipped to confirmed address, etc.
FreakinEurekan is offline   0 Reply With Quote
Old Dec 30, 2011, 06:48 PM   #41
syedrizvi21
macrumors 6502
 
Join Date: Oct 2008
Location: USA
something happened with me and I lost a iPhone 3gs 32gb white about 1.5 years ago.

YOu can't do anything...>Paypal has also blocked my id and now I use AMAZOn....**** PAYPAL AND EBAY
__________________
15'' MacBook Pro, Aluminum Style, 2.33GHz, 4GB RAM, 250HDASUS 25'' 1920X1200 Monitor,/ 32GB Iphone 4
Canon 450D/18-55mm f/3.5-5.6/EF-100mmf/2.8

www.SyedRizvi.shutterfly.com
syedrizvi21 is offline   0 Reply With Quote
Old Dec 30, 2011, 06:51 PM   #42
Eager Beaver
Banned
 
Join Date: Sep 2011
Location: Chicago, IL
Quote:
Originally Posted by Applejuiced View Post
What really sucks is that people get away with that all the time.And once he does a chargeback with his credit card paypal is out of the money and they automaticly try to get it off you.
Even though you received positive feedback, got the tracking entered on ebays and paypals system etc...
They dont even communicate to try to get your side of the story before they do a chargeback.
Let us know how it plays OP.
Hope it works out in the end.


100% correct - Unfortuneately you are screwed, but you learned a valuable lesson -

Sell your high priced devices via Craigs list (locally), meet at a public restaraunt, and exchange your device for
cold hard cash - You got scammed dude, and it will most likely not be worth all the time and energy to try and get back your "almost" $700 bucks - sorry
Eager Beaver is offline   1 Reply With Quote
Old Dec 30, 2011, 07:18 PM   #43
matttye
macrumors 601
 
Join Date: Mar 2009
Location: Lincoln, England
Is there a time limit on how long peopl can issue these charge backs?

I've sold some pretty high value stuff on eBay but not for well over a year...pretty scary!

I would see if the small claims court could do anything about it if the banks/PayPal ruled in the buyers favour.

PayPal should be accountable for card fraud, not the seller. There's absolutely no way we could know if the card used is stolen as we don't have access to that information.
matttye is offline   0 Reply With Quote
Old Dec 30, 2011, 08:16 PM   #44
kalex
macrumors 65816
 
Join Date: Oct 2007
Quote:
Originally Posted by matttye View Post
Is there a time limit on how long peopl can issue these charge backs?

I've sold some pretty high value stuff on eBay but not for well over a year...pretty scary!

I would see if the small claims court could do anything about it if the banks/PayPal ruled in the buyers favour.

PayPal should be accountable for card fraud, not the seller. There's absolutely no way we could know if the card used is stolen as we don't have access to that information.
U should be fine. Its issuer dependent but usually between 45 and 90 days
kalex is offline   0 Reply With Quote
Old Dec 30, 2011, 10:53 PM   #45
iTunes-Luv
macrumors member
 
Join Date: Apr 2011
Location: USA
 
Send a message via Yahoo to iTunes-Luv Send a message via Skype™ to iTunes-Luv
As a used-to-be eBay seller (powerseller), the key thing is for over $250 merchandise, you have to ship to a confirmed address (to have seller protection) and buy insurance (in case the package broken). Signature delivery does not play an important part here.

So OP should get back the money if he did not ship to an unconfirmed address but it will take a while. Dealing with Paypal is never easy
__________________
iTunes gift card code by email worldwide
iTunes-Luv is offline   0 Reply With Quote
Old Dec 30, 2011, 11:04 PM   #46
JoJoCal19
macrumors 6502a
 
JoJoCal19's Avatar
 
Join Date: Jun 2007
Location: St Augustine, FL
I will never sell expensive merch on eBay or use Paypal for accepting payments. Period. There's just too much liability with scammers. I sell via Craigslist and always meet inside of a McDonalds or parked right in front of a busy gas station. If the buyer can't agree to that then I don't bother.
__________________
2011 MBP 15" 2.0 i7 64GB Black AT&T iPad Air Verizon iPhone 5 64GB iPad (2012) 32GB Black Verizon 4G
JoJoCal19 is offline   1 Reply With Quote
Old Dec 30, 2011, 11:19 PM   #47
SplicedBanjo
macrumors regular
 
Join Date: Dec 2011
Quote:
Originally Posted by matttye View Post
I would see if the small claims court could do anything about it if the banks/PayPal ruled in the buyers favour.
See that's the problem. Yes, you can probably win in small claims court - BUT in order to file and adjudicate the case, you have to travel to the other party's state. Just doing that alone will probably cost more in airfare than the amount of the transaction, and your travel expenses are not compensable in court.

But it's even worse than that - just winning in small claims court doesn't mean you actually get the money. You will probably have to spend months, maybe years (occasionally decades) pursuing them until you are finally able to garnish their wages or otherwise force the transfer. In many cases, they can also just file bankruptcy and then you're out of luck.

You will probably win in small claims court if you go that route - and it will probably double the amount of money you lost. It's a travesty but it's true.

I know the original thread is very old, but PayPal is still terrible. I recently bought a product for $80 and the company sent me the wrong product, so they agreed to do an exchange for me. I sent it back, and they kept the product and never sent the replacement. They literally took my $80 and left me with nothing. PayPal was no help then either.

You would probably be better off giving your product to charity than selling it on eBay. At least you're giving it away to an honest and deserving person (hopefully) instead of giving it away to a thief.
SplicedBanjo is offline   1 Reply With Quote
Old Dec 31, 2011, 12:48 AM   #48
Selena Gomez
Banned
 
Join Date: Dec 2011
This makes me weary of selling online
Selena Gomez is offline   0 Reply With Quote
Old Dec 31, 2011, 01:22 AM   #49
Jmclark
macrumors regular
 
Join Date: Mar 2009
Location: Windham, ME
Send a message via AIM to Jmclark Send a message via Skype™ to Jmclark
It's stuff like this that makes me glad that my Paypal account got banned. Switched to using Craigslist/Amazon and it's worked wonders. Seriously, Ebay/Paypal is just one of the worst options for selling now.
Jmclark is offline   1 Reply With Quote
Old Dec 31, 2011, 03:12 AM   #50
miss.manson
macrumors 6502a
 
miss.manson's Avatar
 
Join Date: Dec 2011
Location: Georgia
Send a message via Yahoo to miss.manson
I'm interested to know how this all turned out.
__________________
"There Are Things Known, and Things Unknown, and In Between Are the Doors of Perception" - William Blake
miss.manson is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Sold iPhone 5 on eBay, possible scam? airflite40 iPhone 111 Nov 9, 2013 11:31 AM
Please help me, eBay/PayPal chargeback (I'm the seller and I'm screwed) Orange Furball Apple, Industry and Internet Discussion 18 Aug 16, 2013 09:03 PM
Need help...sold iPhone on eBay WesCole iPhone 34 Oct 22, 2012 06:34 AM
Sold an iPhone 5 on eBay and.... iTouch iPhone 52 Oct 18, 2012 12:38 PM
eBay: Fraud/Scam? Sold iPhone 4S, Would you ship? PsstGreek Community Discussion 7 Oct 12, 2012 01:55 PM

Forum Jump

All times are GMT -5. The time now is 07:34 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC