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Old Oct 24, 2010, 03:06 PM   #1
baldhogg
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Iphone Frozen on slide to unlock--PLEASE HELP!

My iphone has frozen at "slide to unlock" I have tried absolutely everything and nothing is working! The phone still rings, I just can't answer it, I still receive texts, I just can't open them. Does anybody know what to do????
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Old Oct 24, 2010, 03:08 PM   #2
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Hold down the power and home buttons simultaneously until it reboots
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Old Oct 24, 2010, 03:14 PM   #3
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I tried that, it didn't work. Any other suggestions? It's almost like the touch screen isn't working, it is not responding to touch at all. It is just staying on the "slide to unlock" screen. I can't even get on to the home screen
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Old Oct 24, 2010, 04:44 PM   #4
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I tried that, it didn't work.
When you say "it didn't work" - what happens?

Did it reboot and then continue to manifest the same problem? Or did it fail to reboot?
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Old Oct 24, 2010, 04:53 PM   #5
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sounds like dead screen like yo said... any apple store near you?
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Old Oct 24, 2010, 05:47 PM   #6
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When you say "it didn't work" - what happens?

Did it reboot and then continue to manifest the same problem? Or did it fail to reboot?
I have rebooted it several times, but when it comes back up from the reboot, the screen does not respond to my touches still
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Old Oct 24, 2010, 05:48 PM   #7
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sounds like dead screen like yo said... any apple store near you?
No there aren't any Apple stores near my area, any suggestions?
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Old Oct 24, 2010, 06:21 PM   #8
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I have rebooted it several times, but when it comes back up from the reboot, the screen does not respond to my touches still
Can you plug it into iTunes and see if a restore will fix the issue?
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Old Oct 24, 2010, 06:47 PM   #9
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Can you plug it into iTunes and see if a restore will fix the issue?
I have already tried to restore it, and it still doesn't work, maybe sometime inside went haywire?
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Old Oct 24, 2010, 06:48 PM   #10
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I have already tried to restore it, and it still doesn't work, maybe sometime inside went haywire?
Restored as a new device? If a restore doesn't even help, then it has to be hardware-related.
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Old Oct 24, 2010, 07:55 PM   #11
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not too sure what to do from here, I am pretty sure I have tried everything
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Old Oct 24, 2010, 08:40 PM   #12
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not too sure what to do from here, I am pretty sure I have tried everything
well dont restore it that is not your problem. if the full reboot does not work your touchscreen may have went out. do you have another phone that you can switch the screen/lcd assembly over to see if it works? do you have the skill to open the phone carefully and make sure it is plugged in correctly? these things can be tricky and you can do damage if you dont know how to and dont do it correctly. I tried to pm you but you dont seem to have that option.
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Old Oct 24, 2010, 10:11 PM   #13
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well dont restore it that is not your problem. if the full reboot does not work your touchscreen may have went out. do you have another phone that you can switch the screen/lcd assembly over to see if it works? do you have the skill to open the phone carefully and make sure it is plugged in correctly? these things can be tricky and you can do damage if you dont know how to and dont do it correctly. I tried to pm you but you dont seem to have that option.

Would the lcd be only in a touch screen phone? Yes I know how to take the screen off and make sure the lcd is in place I have seen people do it before but am afraid of messing up.
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Old Oct 25, 2010, 12:13 PM   #14
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Do you know what I need to do so you can pm me?
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Old Oct 25, 2010, 03:10 PM   #15
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Do you know what I need to do so you can pm me?
Your touch screen is for sure the problem. Is the phone still under warranty? If so you can call apple and they can send you a replacement if you don't have any apple stores around that is.

If youre not under warranty, like chargeit said, you can very very carefully open the phone up and see if something came loose. Worst case senario, you can always buy a new LCD screen, preferably attached to a top glass, and switch it out. If you don't know how to do it yourself and don't want to risk screwing something up, pay someone who does it for a living.
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Old Oct 25, 2010, 03:13 PM   #16
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Do you know what I need to do so you can pm me?
To enable pm click User CP on the left side of the bar at the top, click edit options on the left, check enable pm.
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