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Old Nov 27, 2010, 02:52 AM   #1
therealdeal
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Exclamation CD/DVD drive broke and right speaker connection destroyed; cosmetically tarnished.

Hello forum,

I dropped my new-ish MacBook Pro accidentally yesterday, from approximately 3 and a half feet onto a hard surface, and it dented the area around the power adapter and scratched it up pretty bad.

At first the computer seemed fine; it came right back as if nothing had happened, no data or work was lost, and the hard disk drive passed SMART tests. However, later, I attempted to put a DVD into the Superdrive and it could not be inserted farther then approximately 2 and a half inches. I tried several software methods to resolve my problem, but in the end it was indeed a hardware problem caused by the drop.

As per suggestion from fellow MacRumors members, I opened up the system and attempted to repair it myself. This ended in disaster, with me not only damaging the CD/DVD drive further, but also destroying the right speaker connection to the logic board.
This is the connector I am referring to: http://www.ifixit.com/Guide/Repair/I...r/1341/2#s7337

Now, my beloved MacBook Pro is in shambles from what it was when I first got it. The whole situation has really stressed me out to the limit and emotions have been running high.

Unfortunately, Applecare support isn't an option. First of all, the accidental damage has likely voided it. But opening it has almost certainly voided it. I can't really take it to the Apple Store, since transportation to and fro is not available. Repairing it professionally isn't an option either, as I have no money on my person at this time.

I don't have any soldering guns or knowledge to fix either of the aforementioned issues, and just about every logical resolution has been attempted.

Lastly I have no insurance of any kind, and I didn't pay with a credit card, so those two options are ruled out.

To note, this isn't the original post I made, but rather a revised one, since my first one was non-descriptive and petulant.

Thanks everyone, and sorry for the confusion.

Last edited by therealdeal; Nov 27, 2010 at 11:41 PM. Reason: Improved overall flow and understandability; added 'official' apology.
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Old Nov 27, 2010, 02:55 AM   #2
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Don't you even have home insurance or something like that? Some of them cover electronics as well, I would try to find that out.

Since the damage was clearly caused by mishandling the item, Apple won't fix it unless you pay them. It still works so keep using it
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Old Nov 27, 2010, 02:58 AM   #3
therealdeal
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Quote:
Originally Posted by Hellhammer View Post
Don't you even have home insurance or something like that? Some of them cover electronics as well, I would try to find that out.

Since the damage was clearly caused by mishandling the item, Apple won't fix it unless you pay them. It still works so keep using it
No we have nothing at all. We got hit by the recession hard, and we lost everything. this computer was supposed to be the bright light at the end of the tunnel (or the start of it...)...

I need a DVD drive! I can't live without it... I need to use it for so much....

ARRRRGGGHHHHHHHHHH
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Old Nov 27, 2010, 03:50 AM   #4
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Well the warranty is gone. Stop moaning, either live with it or fix it. I wouldn't bother with Apple. Open the machine and see what the damage is. It could just be out of place or something. If not I am sure people are selling their old DVD drives on eBay.

Sorry to hear about the problems though.
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Old Nov 27, 2010, 03:52 AM   #5
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Why do u need a DVD drive? I don't even have one in my MacBook, hard drive lives there now ;D
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Old Nov 27, 2010, 04:35 AM   #6
therealdeal
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A CD/DVD drive built-in to the system is kind of important to me. It was one of the reasons that I bought this notebook; it provided me with a light, thin ultra-portable that didn't skimp on the optical. Nevertheless, it's water under the bridge now.

Last edited by therealdeal; Nov 29, 2010 at 01:08 PM. Reason: Remove pseudo-personal insult; added info, fixed spelling/grammar.
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Old Nov 27, 2010, 04:38 AM   #7
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I think you might need to purchase an external DVD drive. Thankfully the rest of the machine still works!
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Last edited by Xenc; Nov 27, 2010 at 04:40 AM.
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Old Nov 27, 2010, 04:54 AM   #8
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If the only thing that is not working is the DVD Drive. Try opening the MBP and see if there is a quick fix and if not just buy a cheap external drive.

An external drive is very cheap, it solves the problem and as long as you cannot pay Apples repair fees (which are probably very high) it is the only reasonable option you have.
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Old Nov 27, 2010, 04:58 AM   #9
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Quote:
Originally Posted by therealdeal View Post
People on this forum are so cynical. No help at all.

I NEED MY CD DRIVE.
Whilst I am sorry to read your plight, are you expecting us to club together and buy you a new one? Your only other option is to learn to live without it until you can afford to repair it - I don't know how 'technical' you are, but there isn't a software patch to fix hardware damage.


If it's any consolation, my MacBook DVD drive has long gone too - it really doesn't even bother me unless I want to rip from a CD. It gained this disability when once I foolishly left it on the bed - white MacBook + white bedsheets = impending disaster. The wife walked in and started fluffing the duvet and it sailed in the air.

But really, come on, this is the digital age. DVD's really are going to be redundant in a few years so why not get used to it?
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Old Nov 27, 2010, 05:01 AM   #10
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Quote:
Originally Posted by therealdeal View Post
People on this forum are so cynical. No help at all.

I NEED MY CD DRIVE.
I tried to help you. You may also want to check the meaning of the word cynical.
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Old Nov 27, 2010, 05:27 AM   #11
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Originally Posted by therealdeal View Post
People on this forum are so cynical. No help at all.

I NEED MY CD DRIVE.
WOW...just wow...

People have offered you good advice and you get petulant.

Nobody here is paying to fix your MBP.
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Old Nov 27, 2010, 05:33 AM   #12
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Originally Posted by therealdeal View Post

I need a DVD drive! I can't live without it... I need to use it for so much....
Buy a compatible external drive... its far cheaper than a fix (unless you're going to DIY).

Can't help much more. None of us are Harry Potter.
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Old Nov 27, 2010, 05:45 AM   #13
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You have my sympathy.
Like others have said, an external drive is your cheapest option.
It may also be worth trying to find an independent Mac specialist who might be able to repair it for less than Apple would charge, there are plenty out there.

On a brighter note, had you dropped a cheaper plastic bodied laptop you would probably be looking at a total loss, not much comfort I know but it`s something.

Hope you get it sorted.
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Old Nov 27, 2010, 05:56 AM   #14
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you can buy a decent external cd drive for 60-70 $ good deals
online , to have someone fix it will properly be to much$$.
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Old Nov 27, 2010, 06:01 AM   #15
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Originally Posted by therealdeal View Post
People on this forum are so cynical. No help at all.

I NEED MY CD DRIVE.
I totally agree, in fact some of the response are downright sarcastic and rude! Don't ask for help because it just gets thrown right back in your face!!

I would just take the bottom off the computer, it's dead easy, and then you have full access to the DVD drive.
You can buy spare drives if you need to, just google, or you can get a USB drive for peanuts these day's.

Here's how to take them apart:
http://www.ifixit.com/Browse/MacBook_Pro_15%22

Just click on the model you have, alternatively you can take it into an apple store and ask them what to do or at least get a quote for a repair. You could then save up to have it fixed but use an external drive until you have enough?
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Old Nov 27, 2010, 06:28 AM   #16
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I thought it was fine since after I picked it up it came right back on like nothing happened. The HDD passed SMART and it seems to be functioning properly... until... I tried to put a DVD into the superdrive. It won't go in all the way! Note even half way. It's like there's something blocking it. I don't hear anything coming from it at all! It shows up in Disk Utility but other than it's not working... I don't know what to do....
Sounds like the superdrive itself is bent. If you are at all comfortable following the iFixit.com guide's, you can try repairing it yourself without buying a new drive. I would open it up and remove the drive. Then if there is twisting to the frame correct it or if the case is pinched in the middle or along the lip correct that.

Then look at the body of you laptop. The slot for the disc to be inserted may be pinched. At this time I would also straight the frame to the laptop. Dents or pinches to the case can usually be removed using needle nose pliers and a body hammer. You will still have small dents, waving and scratches. But it would at least be in a fully functional state.
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Old Nov 27, 2010, 06:45 AM   #17
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No we have nothing at all. We got hit by the recession hard, and we lost everything. this computer was supposed to be the bright light at the end of the tunnel (or the start of it...)...

I need a DVD drive! I can't live without it... I need to use it for so much....

ARRRRGGGHHHHHHHHHH
First, the bright light at the end of your tunnel shouldn't be a laptop, it should be your savings.

Library cards are generally free and you can read all the books you want for entertainment. I suggest you do this until you can afford to fix your luxery items.
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Old Nov 27, 2010, 08:27 AM   #18
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First, the bright light at the end of your tunnel shouldn't be a laptop, it should be your savings.

Library cards are generally free and you can read all the books you want for entertainment. I suggest you do this until you can afford to fix your luxery items.
this 4000000000x
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Old Nov 27, 2010, 08:40 AM   #19
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You could try to take it into the store and plead your case. They've been known to fix for free sometimes, even out of warranty.
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Old Nov 27, 2010, 08:41 AM   #20
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Originally Posted by velocityg4 View Post
Sounds like the superdrive itself is bent. If you are at all comfortable following the iFixit.com guide's, you can try repairing it yourself without buying a new drive. I would open it up and remove the drive. Then if there is twisting to the frame correct it or if the case is pinched in the middle or along the lip correct that.

Then look at the body of you laptop. The slot for the disc to be inserted may be pinched. At this time I would also straight the frame to the laptop. Dents or pinches to the case can usually be removed using needle nose pliers and a body hammer. You will still have small dents, waving and scratches. But it would at least be in a fully functional state.
What he said. :-)

Working on the current generation MacBook Pro is a piece of cake compared to other products. Just be careful, and have a look.
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Old Nov 27, 2010, 09:10 AM   #21
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The same thing happened to my MacBook Pro a few days ago. It fell from the height of your average sofa, except I got lucky. No dents. It fell flat on the Apple Logo. Everything else works except now the screen doesn't close properly. I'm going to the Apple Store today in a bit so I'll update you guys on whether my warranty is void or they help me out lol

If they don't fix it, its alright, it's just a computer and it doesn't really bother me.
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Old Nov 27, 2010, 10:02 AM   #22
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you learned your lesson; treat your electronics more nicely or fork up more money to fix 'em.
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Old Nov 27, 2010, 11:54 AM   #23
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ouch! So what's working?

Ouch, man, ouch :-( Sorry not to help. A friend wrapped hers in a black shell. So what's still working on your mac? Is everything else ok?
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Old Nov 27, 2010, 11:58 AM   #24
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tough lesson to learn ... you are very lucky it is not dead completely.

Try to see the glass as 1/2 full
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Old Nov 27, 2010, 11:59 AM   #25
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Ouch, man, ouch :-( Sorry not to help. A friend wrapped hers in a black shell. So what's still working on your mac? Is everything else ok?
Yeah. I just saw another thread in which the persons Mac is completely dead, from a drop of water. At least your Mac still works
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