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Old Nov 29, 2010, 12:57 PM   #1
Hanni46
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Macbook Air - problem with system hang

I've got a big problem with my macbook air.

Sometimes when I am using my mac the system totally hang.
I can't move cursor and keyboard. Only button which works is 'power button'.

System is Snow Leopard and it's after install.

I hope that you will help me.

Jacob
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Old Nov 30, 2010, 05:55 AM   #2
Hanni46
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Nobody knows???
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Old Nov 30, 2010, 06:08 AM   #3
KPOM
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Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
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Old Nov 30, 2010, 10:31 AM   #4
Hanni46
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Originally Posted by KPOM View Post
Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
It's not when after opening from sleep.
This state is often when I use my computer. I see that often when I am using Safari and it really makes me angry.

My computer is:
-Macbook Air 1st generation.
-Snow Leopard system.

Hope you will help me.
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Old Nov 30, 2010, 01:02 PM   #5
T4R06
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Try to do a fresh install.. Wipe your HD..
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Old Nov 30, 2010, 01:26 PM   #6
KPOM
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The latest release of Safari is a little unstable at times and some of us have reported crashes or system freezes. Are you playing Flash videos? Flash also crashes a lot. I'd suggest going into Disk Utilities and try Repair Permissions. Also, do a search on Apple's website for how to reset the SMC and PRAM. They might not do anything but they won't hurt and might help.
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Old Nov 30, 2010, 01:36 PM   #7
MikhailT
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Quote:
Originally Posted by Hanni46 View Post
It's not when after opening from sleep.
This state is often when I use my computer. I see that often when I am using Safari and it really makes me angry.

My computer is:
-Macbook Air 1st generation.
-Snow Leopard system.

Hope you will help me.
If you wait for 5-10 minutes after the hang, does it turn into a kernel panic?

Do you sometime have a hard time booting into OS X? Was the boot sometime long?

You may have a faulty SSD like I did, the only resolution is to take it to the Apple store and have it replaced.
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Old Nov 30, 2010, 01:39 PM   #8
einmusiker
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Quote:
Originally Posted by KPOM View Post
Does it happen when you are opening it up from sleep? Do a search here, as there are a number of us who had "wake from sleep" issues. The only solution we could figure out was to have Apple replace it. If you give us more details (what are you running, which model MacBook Air, etc.) we may be able to figure out if that's the issue you are having, or if something else is causing it.
I was having this problem big time this weekend. so you got yours replaced?
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Old Dec 1, 2010, 11:56 AM   #9
Hanni46
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I have reset SMC and NVRAM but it didn't help.

I don't know what to do.

This problem really annoys me.
And this system is fresh after reinstall.
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Old Dec 1, 2010, 12:29 PM   #10
Seawolf8080
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Originally Posted by Hanni46 View Post
Nobody knows???
the shadow knows
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Old Dec 1, 2010, 12:38 PM   #11
KPOM
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Quote:
Originally Posted by einmusiker View Post
I was having this problem big time this weekend. so you got yours replaced?
Yes, it was happening all the time with the first one I received, so I set up an appointment at the Genius Bar and they replaced it on the spot.
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Old Dec 13, 2010, 05:22 PM   #12
MikhailT
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Quote:
Originally Posted by Hanni46 View Post
I have reset SMC and NVRAM but it didn't help.

I don't know what to do.

This problem really annoys me.
And this system is fresh after reinstall.
Go replace it at the Apple Store, I did and I havenít had a system hang in a week and trust me, I abused the hell out of it.
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