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Old Dec 16, 2010, 12:05 PM   #1
LIVEFRMNYC
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Otterbox rubber getting lose?

I use the Otterbox on my IP4 when at work. Usually I take it off when I have my 3 days off or if I'm going out somewhere. So that's most likely around 3-4 times a week I take the case off and put it back on later.

It seems the rubber that goes over the hard case it getting kind of lose fitting. I notice it at the edges and especially feel it on the back near the Apple logo. Is this normal? Do they sell just the rubber cover by itself at any local chain stores? Anything I can do too shrink it a little, like leave it in the freezer overnight?
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Old Dec 16, 2010, 12:15 PM   #2
SeaChange
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I would rather break my iPhone than put that bulky Otterbox Defender on it again. I used it for one day and put it back in the box. It adds like 2.5 times the bulk to the phone.

I use a gelaskin now just for art and some scratch protection
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Old Dec 16, 2010, 04:08 PM   #3
LIVEFRMNYC
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Quote:
Originally Posted by SeaChange View Post
I would rather break my iPhone than put that bulky Otterbox Defender on it again. I used it for one day and put it back in the box. It adds like 2.5 times the bulk to the phone.

I use a gelaskin now just for art and some scratch protection
I don't use it for the size or looks.
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Old Dec 16, 2010, 04:17 PM   #4
rapaleeman
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Quote:
Originally Posted by LIVEFRMNYC View Post
I use the Otterbox on my IP4 when at work. Usually I take it off when I have my 3 days off or if I'm going out somewhere. So that's most likely around 3-4 times a week I take the case off and put it back on later.

It seems the rubber that goes over the hard case it getting kind of lose fitting. I notice it at the edges and especially feel it on the back near the Apple logo. Is this normal? Do they sell just the rubber cover by itself at any local chain stores? Anything I can do too shrink it a little, like leave it in the freezer overnight?
I couldn't shrink it back.

Mine loosened up after a couple weeks of pocket use since the clip is useless.
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Old Dec 16, 2010, 05:23 PM   #5
djransom
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Email or call Otterbox and they will ship you a new silicone cover. They are going to require a picture of the case along with a piece of paper that shows your name and the date. If you change your case that often then this is going to be an on going problem in the future.
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Old Dec 16, 2010, 05:37 PM   #6
Biff...
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email Otterbox, I've gotten two already. As soon as this gets loose I'll send out another email. I know its a bitch to do that but rather have the otterbox defender than any other case.
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Old Dec 16, 2010, 06:59 PM   #7
LIVEFRMNYC
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Thanks guys, I'll contact them.
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Old Dec 17, 2010, 07:14 PM   #8
austin571
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They sent me a new silicone case, but have decided to use the Ringkle with the Case Mate Tough - No problems the last 3 months. Then again I don't throw my phone off buildings like they do in the otterbox you tubes.
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Old Dec 17, 2010, 10:10 PM   #9
Resist
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Yea, it's pretty normal for silicone to get all "floppy" with a lot of use. But good to hear Otterbox will replace it for free.
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