We have a new ATV but the first version (salesman convinced my parents it was a good deal...)
We have connected both the ATV1 and iTunes but ATV will not appear under Devices as it is supposed to according to all settings instructions.
We go to "Settings" in ATV and try to connect, number code appears on TV screen but the devices is nowhere to be seen on iTunes
We are running iTunes on a Sony Vaio PC with Windows XP Professional
I've been reading around support forums and there seems to be an issue with iTunes 10 and ATV1.
There used to be an Apple TV tab on Preferences that doesn't exist anymore so a lot of the solutions proposed and apple support instructions are now unusable.
Also:
* ATV works and is connected to the Internet, we can watch trailers and YouTube videos
* iTunes also works fine, we can access the Apple store
* we have disconnected the firewall so that's not the issue (as mentioned somewhere)
* we have uninstalled McAfee (there was a thread where this solved the issue)
* we can't disconnect from iTunes library and reconnect in ATV Settings (another solution I've seen around) cause it was never connected in the first place
Can anyone help?
Thanks in advance!
We have connected both the ATV1 and iTunes but ATV will not appear under Devices as it is supposed to according to all settings instructions.
We go to "Settings" in ATV and try to connect, number code appears on TV screen but the devices is nowhere to be seen on iTunes
We are running iTunes on a Sony Vaio PC with Windows XP Professional
I've been reading around support forums and there seems to be an issue with iTunes 10 and ATV1.
There used to be an Apple TV tab on Preferences that doesn't exist anymore so a lot of the solutions proposed and apple support instructions are now unusable.
Also:
* ATV works and is connected to the Internet, we can watch trailers and YouTube videos
* iTunes also works fine, we can access the Apple store
* we have disconnected the firewall so that's not the issue (as mentioned somewhere)
* we have uninstalled McAfee (there was a thread where this solved the issue)
* we can't disconnect from iTunes library and reconnect in ATV Settings (another solution I've seen around) cause it was never connected in the first place
Can anyone help?
Thanks in advance!