Most of you have probably heard the rumors about AT&T giving out "free" Micro-cell towers, I know at least I did. If this was true I felt I deserved one, so I gave them a call. (I get "No Service, Searching, and if I'm lucky, one bar.)
I was first directed to customer care, where I explained how tempting it is to get the iPhone 4 with Verizon, with the great coverage and unlimited data plan.
She then told me she had head of "Free Promotion Micro-cell Towers." She first insisted that I talk to Technical support first, to send updates to my phone, and power cycle it. I said fine.
After waiting 5 minutes, I was connected to a lady who indeed did have me power cycle my phone, and apparently send out updates to it. She told me that there was no reports of bad coverage, and that my area showed up fine on the map. I explained to her that I indeed do not have 3G coverage, and I am lucky if I get 1 bar of EDGE. She tried to make it like it was a faulty phone. I explained to her that their are 2 other AT&T customers, with different phones, who only do indeed receive one bar at best.
I asked if she could transfer me back to customer care, but she said that she can't transfer... After some hesitation, she could all of a sudden connect me to her manager. I waited 5 minutes for her manager to come to the phone, and then was told that her manager is "Checking if their are any promotions." Another 3 minutes pass and the rep informs me that I can buy a Micro-cell tower at an AT&T store, and get the money credited to my bill. So I guess this indeed is a free Micro-cell Tower. I told her I didn't want to make a commitment at the moment, so she noted it to my account.
What do you think I should do?
BTW, I got my unlimited data back
I was first directed to customer care, where I explained how tempting it is to get the iPhone 4 with Verizon, with the great coverage and unlimited data plan.
She then told me she had head of "Free Promotion Micro-cell Towers." She first insisted that I talk to Technical support first, to send updates to my phone, and power cycle it. I said fine.
After waiting 5 minutes, I was connected to a lady who indeed did have me power cycle my phone, and apparently send out updates to it. She told me that there was no reports of bad coverage, and that my area showed up fine on the map. I explained to her that I indeed do not have 3G coverage, and I am lucky if I get 1 bar of EDGE. She tried to make it like it was a faulty phone. I explained to her that their are 2 other AT&T customers, with different phones, who only do indeed receive one bar at best.
I asked if she could transfer me back to customer care, but she said that she can't transfer... After some hesitation, she could all of a sudden connect me to her manager. I waited 5 minutes for her manager to come to the phone, and then was told that her manager is "Checking if their are any promotions." Another 3 minutes pass and the rep informs me that I can buy a Micro-cell tower at an AT&T store, and get the money credited to my bill. So I guess this indeed is a free Micro-cell Tower. I told her I didn't want to make a commitment at the moment, so she noted it to my account.
What do you think I should do?
BTW, I got my unlimited data back