|Feb 28, 2011, 04:44 PM||#1|
Can't update my apps
Last Friday I wanted to change my Apple ID because I'm getting rid of my old e-mail address. I wanted to use my new mobile.me address.
After I tried it I got the message that this was not possible and I thought o.k. who cares I will leave the old one.
But for some reason I couldn't log into my account anymore and received an error message : Invalid username or password. I tried to recover both but it seemed like my account never existed.
I contacted Apple support by e-mail last Friday and after that three more times but I didn't get any response from them.
After not getting any help from support I thought let's recreate my account with the exact same data.
But after doing that I can't update any of my apps on my iPhone and get the error message : Can't connect to iTunes store.
The problem is that I have purchased apps worth hundreds of $.
I'm really ****** off because I don't get any help from Apple support. They are totally unprofessional.
What can I do to sort my problem ?
20" white iMac, 2.0 GHz, 2GB RAM; MBA 11", 1.4 GHz; iPhone 4, 16GB
|Feb 28, 2011, 04:55 PM||#2|
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