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Old Feb 16, 2005, 06:11 AM   #1
Omen88
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How do you track your order from apple

More than a week ago I ordered a DVI-ADC converter and a keyboard from the apple store. After 3 days they shipped it. 7 days later (after shipping) it's still not here. Now I have some questions:

1) Do they ship the keyboard and the cable together? I don't think they do, but I can see some progress in the keyboard shipment (some sad slow progress), but nothing for the converter. Not even an indication that the shipment has been picked up.

2) Apple gives me loads of tracking numbers on my weborder page, but there is none I can use on the TNT site to track my order. I have these numbers:
C7463903, 8018195800000010 for the adapter
00340422530001340751, 8018195800000020, RTML62222272 for the keyboard
They are all tagged with "Tracking number:" somewhere on the page. Also it clearly states carrier: TNT Nederland (which is the Netherlands).

This is driving me insane. My mini that I ordered a day after its introduction was promised to be delivered the 29th of Januari, then 10 februari, now 18 februari, but that will most likely be delayed again. I'm getting into such a load of trouble all because of Apple's lack of shipping on time.
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Old Feb 16, 2005, 06:46 AM   #2
JRM
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Location: Melbourne, Australia
Quote:
Originally Posted by Omen88
More than a week ago I ordered a DVI-ADC converter and a keyboard from the apple store. After 3 days they shipped it. 7 days later (after shipping) it's still not here. Now I have some questions:

1) Do they ship the keyboard and the cable together? I don't think they do, but I can see some progress in the keyboard shipment (some sad slow progress), but nothing for the converter. Not even an indication that the shipment has been picked up.

2) Apple gives me loads of tracking numbers on my weborder page, but there is none I can use on the TNT site to track my order. I have these numbers:
C7463903, 8018195800000010 for the adapter
00340422530001340751, 8018195800000020, RTML62222272 for the keyboard
They are all tagged with "Tracking number:" somewhere on the page. Also it clearly states carrier: TNT Nederland (which is the Netherlands).

This is driving me insane. My mini that I ordered a day after its introduction was promised to be delivered the 29th of Januari, then 10 februari, now 18 februari, but that will most likely be delayed again. I'm getting into such a load of trouble all because of Apple's lack of shipping on time.
I'd like to know how as well. as my PowerBook is out there in the wilderness and i don't know where it is!
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Old Feb 16, 2005, 08:04 AM   #3
inlimbo
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You can ring up Apple and get things send separatly (as they come available).

I dont know about the tracking.

My PB is also out in the wilderness - somewhere between Singapore and Sydney I believe. I just got an email telling me I wont get my new PB until 3 March when I ordered on the 2 Feb!!!!
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Last edited by inlimbo; Feb 16, 2005 at 08:07 AM.
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Old Feb 16, 2005, 12:53 PM   #4
Lau
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The waiting is a nightmare! This worked for me in the UK:

1 Don't even bother looking at the Apple website tracking page. I mean it. It is really not worth the effort.

2 Look on this site: some nice guys have written this, and it kept me sane whilst I was waiting. You'll need the 10 digit numbers starting with 800XXXXXXX.

http://www.apecode.com/appletrack/

Hope it works, and don't worry, all slow delivery is forgiven once you get your stuff!

Edit: sorry, JRM, I think the site's Europe only, for TNT.

Last edited by Lau; Feb 16, 2005 at 12:58 PM.
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Old Feb 16, 2005, 01:42 PM   #5
Omen88
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Quote:
Originally Posted by Lau
The waiting is a nightmare! This worked for me in the UK:

1 Don't even bother looking at the Apple website tracking page. I mean it. It is really not worth the effort.

2 Look on this site: some nice guys have written this, and it kept me sane whilst I was waiting. You'll need the 10 digit numbers starting with 800XXXXXXX.

http://www.apecode.com/appletrack/

Hope it works, and don't worry, all slow delivery is forgiven once you get your stuff!

Edit: sorry, JRM, I think the site's Europe only, for TNT.
Thanks a bunch! The site works splendidly.
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