|Mar 3, 2011, 12:00 PM||#1|
I purchased the Facetime app in the app store for my iMac. When it finished, I tried to activate it, but received a window stating, "an internal Facetime error has occurred." I placed the app in the trash, and turned back to the app store to reinstall it. To my surprise, the link did not say install, but instead purchase for .99.
I really do hope a simple reinstall would not require me to re-purchase the app all together. Can anyone help me? Of course Apple's help would require me to buy apple care according to some receptionist...
|Mar 3, 2011, 01:57 PM||#2|
Go to your Purchases tab to reinstall without paying again.
However, reinstalling Facetime is a troubleshooting step that Apple specifically does not recommend, as chances are it won't fix anything. Removing preference files is far more likely to have an impact.
|Thread Tools||Search this Thread|
|thread||Thread Starter||Forum||Replies||Last Post|
|Facetime problem||RUGERMAN||Mac Applications and Mac App Store||0||May 21, 2014 03:27 PM|
|FaceTime Notifications Problem||adammgaines||iOS 7||2||Apr 19, 2014 01:21 AM|
|Facetime problem||bridgeplayer2||iPad Tips, Help and Troubleshooting||4||Feb 9, 2014 06:05 AM|
|Problem with FaceTime||rappar||iPhone||0||Feb 12, 2013 06:50 PM|
|FaceTime/iMessage problem||MPB11||iPod touch||4||Nov 22, 2012 11:53 AM|
All times are GMT -5. The time now is 11:00 AM.