Originally Posted by malch
I've used Disk Warrior for years, and can only say good things about it.
The same goes for everything I've read from forums and posters I trust.
I heard great things also, but I explained to the rep through email what happened and he assured me that disk warrior would retrieve the files, I ask'ed him if he was sure, and even sent him a PDF file of the trial version and he said it would work. With the detailed facts that was emailed to him from the disk warrior PDf, and him assuring it would suffice and then I paid and the darn thing didn't work, and he emailed back with a one liner, your right it ain't gona work and no refunds that was totally unprofessional to say the least, no sorry or any like that, just a one liner reply. He might as well just said your screwed!. But the bright side of it was I emailed Disk drill after I ran their trial version and it found all my files, I emailed a cool person named JR and told him what unprofessional experience I had with alsoft and all he asked was a proof of purchase from them. So I sent him my shipping email of the buy from alsoft and JR sold me a pro user license for half off the regular price of DISK DRILL. Now that's truly a company that cares and just doesn't take your money and shoot one liner emails saying it not going to work. Got all my files back. YAY!!, KAINJOW you mentioned comparing apples to oranges right. So that leads me to believe even more so that the rep from alsoft new all along that it wouldn't retrieve my files, which I clearly explained to him I need to recover my audio files, and not rebuild the disk, but he misled me anyways. Yes I did have extended journaled cause I'm running PRO TOOLS and had clients waiting for their sessions. I explained that to him and he saw me coming a mile away, he should of said to get a file recovery program instead. He knew I needed to retrieve my files and not rebuild the drive.