Go Back   MacRumors Forums > Mac Community > Community Discussion > Apple, Industry and Internet Discussion

Closed Thread
 
Thread Tools Search this Thread Display Modes
Old Apr 4, 2012, 01:49 PM   #26
kitbic
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by nStyle View Post
I applied... and my only thoughts on this are this:

I am really curious as to what their criteria for hiring is.

This is by all means an entry level job. The pay isn't great even if it is an at home job.

I submitted my resume. I am still in school, though I already have a job and have worked a few jobs. I own every Apple product known to man nearly. I did a FaceTime interview which proved I was already familiar with the ecosystem.

After all that, I got denied. Their reason in their I'm sure generic email really gets me ticking: "At this time we have chosen to move forward with other candidates that meet the needs of today". What does that even mean?

Anyway, it's a joke as far as I'm concerned. Yes I am bitter I didn't get it to an extent but if anything I felt I was over-qualified.
I'm going through the process right now and am at the background check phase. How long after the check did you receive a decision?
kitbic is offline   0
Old Apr 4, 2012, 07:54 PM   #27
nStyle
macrumors 6502a
 
Join Date: Dec 2009
Quote:
Originally Posted by kitbic View Post
I'm going through the process right now and am at the background check phase. How long after the check did you receive a decision?
I was never notified of any background check so I am not sure if they even ran one on me. The interview consisted of very basic questions that tested my general knowledge of Apple and computers. The questions really held no merit or basis for my denial of a second interview, since I almost word for word defined every computer related item he gave me. Again, I am not sure what their criteria is or why they choose to waste so many people's time.


(I say they wasted my time because I skipped work that day to be available for the interview, and took two weeks to get back with me).
nStyle is offline   0
Old Apr 5, 2012, 07:17 PM   #28
kitbic
macrumors newbie
 
Join Date: Apr 2012
Did anyone else have a FaceTime interview? I did as well and I was wondering if it was the new protocol.
kitbic is offline   0
Old Apr 6, 2012, 12:00 AM   #29
Bernard SG
macrumors 65816
 
Bernard SG's Avatar
 
Join Date: Jul 2010
Quote:
Originally Posted by kdarling View Post
If it were up to me, I'd hire you simply because you're one of the very few people I've seen around here who has used "its" correctly

Cheers!
For some stupid reason, iOS' autocorrect stubbornly changes "its" to "it's".
__________________
21" 2008 iMac, 13" MBP, 32Gb iPod Touch 4, 2002 eMac, iPod Touch 2 8GB, iPod Nano 1st gen, iPad 3 white 32 GB 3G, iPhone 5 16 GB. Uhmm... Fanboi!
Bernard SG is offline   0
Old Apr 6, 2012, 09:39 AM   #30
tdadarwala
macrumors newbie
 
Join Date: Apr 2012
Hi,

I just had my interview over the phone yesterday for the At Home Advisor position. I think the interview went well. She asked me to tell her about my self, what I like to do, what drives me. She went over the needs of the job. At first the process begins with a 4-5 week full time training, then moves to Part time (20-24 hr week). I have to work one sat or sun a week for 8 hours, the remainder ours are split up during the other days. They give great benefits, stock options, and discounts on products.

She asked me:

What would you do if your macbook (or any apple device was not starting up)? -I answered, well check if the device is plugged in to see if it is drawing power or charging. If not, then lets schedule a meeting with a local Apple store Genius.

What would you do if a USB device is not working? - told her...make sure that the device does not need a seperate power sources (ie external hardrive or printer). If it is plugged in and 'on', then you may been to download drivers for the device.

Tell me about a customer service issue you recently had and how you delt with it? - I manage a hotel, and told her about a story with a guest who had issues.

Tell me what irritates you about other people? - I told her not being on time. And then I told her reasons and examples why.

Over all the interview was very relaxed and friendly. Thats what Apple wants. A friendly environment for people to communicate in.

Based on her reactions and comments, I think I got the job. I will post again and let you know for sure.
tdadarwala is offline   0
Old Apr 6, 2012, 02:24 PM   #31
androidd
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by kitbic View Post
Did anyone else have a FaceTime interview? I did as well and I was wondering if it was the new protocol.
I have my 2nd interview today and they wanted to do SKYPE or Facetime. I have no camera so I hope this doesn't impede my chances.
androidd is offline   0
Old Apr 6, 2012, 02:34 PM   #32
swingerofbirch
macrumors 68030
 
Join Date: Oct 2003
Location: The Amalgamated States of Central North America
For At Home Advisors (not college related programs) have you heard of anyone getting hired that is not close to the city they advertise the position at? And why do they need you to live within 100 miles of particular cities if the job is completely virtual?
swingerofbirch is offline   0
Old Apr 8, 2012, 12:56 PM   #33
yous
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by kitbic View Post
Did anyone else have a FaceTime interview? I did as well and I was wondering if it was the new protocol.
I too had a facetime interview...not gonna lie it kinda threw me off when i entered the room and saw an ipad with a lady on the other end.

I had my interview then got an email the next day saying i needed to fill out the official apple app and submit to a background check. that was about 5 days ago. does anyone know if this means i'm hired or not? It seems like a few people have been mentioning second interviews?
yous is offline   0
Old Apr 8, 2012, 11:38 PM   #34
travmofosho
macrumors member
 
Join Date: Apr 2012
Quote:
Originally Posted by tdadarwala View Post
Hi,

I just had my interview over the phone yesterday for the At Home Advisor position. I think the interview went well. She asked me to tell her about my self, what I like to do, what drives me. She went over the needs of the job. At first the process begins with a 4-5 week full time training, then moves to Part time (20-24 hr week). I have to work one sat or sun a week for 8 hours, the remainder ours are split up during the other days. They give great benefits, stock options, and discounts on products.

She asked me:

What would you do if your macbook (or any apple device was not starting up)? -I answered, well check if the device is plugged in to see if it is drawing power or charging. If not, then lets schedule a meeting with a local Apple store Genius.

What would you do if a USB device is not working? - told her...make sure that the device does not need a seperate power sources (ie external hardrive or printer). If it is plugged in and 'on', then you may been to download drivers for the device.

Tell me about a customer service issue you recently had and how you delt with it? - I manage a hotel, and told her about a story with a guest who had issues.

Tell me what irritates you about other people? - I told her not being on time. And then I told her reasons and examples why.

Over all the interview was very relaxed and friendly. Thats what Apple wants. A friendly environment for people to communicate in.

Based on her reactions and comments, I think I got the job. I will post again and let you know for sure.

I just had an interview too and i was asked totally different questions. I was actually interviewed over an iPad and the lady was 80 miles away who was interviewing me.

1. What type of computer do you have and what are all the components and hardware do you know of within it?

2.Tell me about a customer service issue you recently had and how you delt with it? (Previously stated)

3.What makes you a better candidate than someone else for this position?

4. Name a time you encountered a technical issue with a computer, iPad, iPhone, etc and what you did to solve the problem. Then she asked to walk me through each step of how i troubleshooted it.

5. If a person calls into my phone and has an issue with her Mac Mail or similar program and my internet it not working to find a solution... state 3 things you could reccommned for her to check in order to get her email back up.

On another note... After the interview they say wait up to 2 weeks for an email saying whether they want to move you forward or not. I got the email that they want to do a background check and for me to fill out the official application but im still waiting for the user login and password for HireRight.com to proceed... anyone know how long it takes before i recieve that information??
travmofosho is offline   0
Old Apr 8, 2012, 11:51 PM   #35
travmofosho
macrumors member
 
Join Date: Apr 2012
Quote:
Originally Posted by kitbic View Post
Did anyone else have a FaceTime interview? I did as well and I was wondering if it was the new protocol.
I recently had a facetime interview and i asked about it and my interviewer said this year was there first year doing facetime interviews and that they are going to continue doing it like this if it turns out well. I personally enjoyed it more then a phone interview. I was then asked about 3 days later to do an official apple application so i could move towards a background check so i did but i still havent recieved the info to log in to my background check site... anyone have an idea of how long it took to get the login and password info for HireRight?
travmofosho is offline   0
Old Apr 9, 2012, 11:48 AM   #36
Jawa
macrumors newbie
 
Join Date: Jan 2005
Hey guys, I have an interview on thursday and was wondering what you guys wore to your interviews? Is a suit appropriate, or just a nice dress shirt with slacks?
Jawa is offline   0
Old Apr 9, 2012, 01:46 PM   #37
travmofosho
macrumors member
 
Join Date: Apr 2012
Quote:
Originally Posted by yous View Post
I too had a facetime interview...not gonna lie it kinda threw me off when i entered the room and saw an ipad with a lady on the other end.

I had my interview then got an email the next day saying i needed to fill out the official apple app and submit to a background check. that was about 5 days ago. does anyone know if this means i'm hired or not? It seems like a few people have been mentioning second interviews?
+1 to this! I am in the exact same boat. Post something if they ever get back to you and ill do the same!

----------

Quote:
Originally Posted by Jawa View Post
Hey guys, I have an interview on thursday and was wondering what you guys wore to your interviews? Is a suit appropriate, or just a nice dress shirt with slacks?
Well i wore black slacks and a black dress shirt with lines on it. I left the top button unbuttoned and wore dress shoes. But I because Ihad an ipad interview ( which mostb people will have) they never saw anything but my top. My interview was at my school but they had several offices with ipads in them for interviews
travmofosho is offline   0
Old Apr 9, 2012, 02:37 PM   #38
deeter12
macrumors newbie
 
Join Date: Apr 2012
How long did it take for you to hear back?

Hi guys,

I've filled out the questionnaire, but was wondering how long it took for you guys to hear back from Apple after you completed your "15 minute questionnaire"?

Thanks!

Last edited by deeter12; Apr 9, 2012 at 02:55 PM.
deeter12 is offline   0
Old Apr 9, 2012, 06:17 PM   #39
yous
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by travmofosho View Post
I just had an interview too and i was asked totally different questions. I was actually interviewed over an iPad and the lady was 80 miles away who was interviewing me.

1. What type of computer do you have and what are all the components and hardware do you know of within it?

2.Tell me about a customer service issue you recently had and how you delt with it? (Previously stated)

3.What makes you a better candidate than someone else for this position?

4. Name a time you encountered a technical issue with a computer, iPad, iPhone, etc and what you did to solve the problem. Then she asked to walk me through each step of how i troubleshooted it.

5. If a person calls into my phone and has an issue with her Mac Mail or similar program and my internet it not working to find a solution... state 3 things you could reccommned for her to check in order to get her email back up.

On another note... After the interview they say wait up to 2 weeks for an email saying whether they want to move you forward or not. I got the email that they want to do a background check and for me to fill out the official application but im still waiting for the user login and password for HireRight.com to proceed... anyone know how long it takes before i recieve that information??
MY questions were pretty much EXACTLY like those. I got the email to do a background check a day after my interview, then got the email with my log in info for hireright about 6 hours later. I then did the hireright thing and am waiting now. Anyone know how long I should wait before following up?

----------

Quote:
Originally Posted by deeter12 View Post
Hi guys,

I've filled out the questionnaire, but was wondering how long it took for you guys to hear back from Apple after you completed your "15 minute questionnaire"?

Thanks!
I heard back about a week later, then did my interview about a week after that.
yous is offline   0
Old Apr 9, 2012, 06:19 PM   #40
yous
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by travmofosho View Post
+1 to this! I am in the exact same boat. Post something if they ever get back to you and ill do the same!

----------



Well i wore black slacks and a black dress shirt with lines on it. I left the top button unbuttoned and wore dress shoes. But I because Ihad an ipad interview ( which mostb people will have) they never saw anything but my top. My interview was at my school but they had several offices with ipads in them for interviews
Will do. And yea i always wear a suit to interviews, but it seems unnecessary if they're only seeing your face
yous is offline   0
Old Apr 9, 2012, 06:50 PM   #41
brucedamoose
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by yous View Post
Will do. And yea i always wear a suit to interviews, but it seems unnecessary if they're only seeing your face
i had a phone interview last friday, how long did it take for you to get the email about the background check?

----------

Quote:
Originally Posted by travmofosho View Post
I recently had a facetime interview and i asked about it and my interviewer said this year was there first year doing facetime interviews and that they are going to continue doing it like this if it turns out well. I personally enjoyed it more then a phone interview. I was then asked about 3 days later to do an official apple application so i could move towards a background check so i did but i still havent recieved the info to log in to my background check site... anyone have an idea of how long it took to get the login and password info for HireRight?
I recently had an interview last friday and the person told me I should be hearing back from them in a week how long did it take for you to get the background check from your interview?
brucedamoose is offline   0
Old Apr 9, 2012, 08:44 PM   #42
brucedamoose
macrumors newbie
 
Join Date: Apr 2012
Just had the same interview last Friday, how long did it take to do the background check?
brucedamoose is offline   0
Old Apr 9, 2012, 08:47 PM   #43
hogprint
macrumors regular
 
Join Date: Oct 2006
Location: Wisconsin
I was offered the job but had to decline as I have an obligation conflicting with the 4 weeks of full time training.
__________________
Remember: Some people are alive simply because it is illegal to shoot them.
hogprint is offline   0
Old Apr 9, 2012, 08:56 PM   #44
brucedamoose
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by hogprint View Post
I was offered the job but had to decline as I have an obligation conflicting with the 4 weeks of full time training.
What was the timeframe to hear back from them after the interview?
brucedamoose is offline   0
Old Apr 9, 2012, 09:22 PM   #45
diane143
macrumors 6502
 
Join Date: Oct 2008
When did this program start? I have few hours January-March, would have loved to get in then!
diane143 is offline   0
Old Apr 9, 2012, 09:35 PM   #46
brucedamoose
macrumors newbie
 
Join Date: Apr 2012
Quote:
Originally Posted by diane143 View Post
When did this program start? I have few hours January-March, would have loved to get in then!
From what I know it started last year, you can check apple careers to see if the position is available in your area.
brucedamoose is offline   0
Old Apr 9, 2012, 09:45 PM   #47
diane143
macrumors 6502
 
Join Date: Oct 2008
Quote:
Originally Posted by brucedamoose View Post
From what I know it started last year, you can check apple careers to see if the position is available in your area.
Found it - not for grownups - bummer!
diane143 is offline   0
Old Apr 9, 2012, 11:03 PM   #48
kitbic
macrumors newbie
 
Join Date: Apr 2012
I received an email telling me to get the background check and application done the day after my interview. Within two hours of me finishing the application and notifying the woman who sent me the email, I received a username from HireRight. It's been almost a week since then.
kitbic is offline   0
Old Apr 10, 2012, 12:35 AM   #49
travmofosho
macrumors member
 
Join Date: Apr 2012
Quote:
Originally Posted by yous View Post
MY questions were pretty much EXACTLY like those. I got the email to do a background check a day after my interview, then got the email with my log in info for hireright about 6 hours later. I then did the hireright thing and am waiting now. Anyone know how long I should wait before following up?
Man i did my interview on thursday and they said that i would get an email from HireRight soon but i still have not gotten it.... I sure hope i get it soon because im getting worried. I was told not to follow up because they said they would get back to you either way. I was told also that it could be 2 to 3 weeks after your background check to get any kind of confirmation whether a person got the job...
travmofosho is offline   0
Old Apr 10, 2012, 01:09 AM   #50
travmofosho
macrumors member
 
Join Date: Apr 2012
Quote:
Originally Posted by brucedamoose View Post
i had a phone interview last friday, how long did it take for you to get the email about the background check?

----------



I recently had an interview last friday and the person told me I should be hearing back from them in a week how long did it take for you to get the background check from your interview?
Well after my interview i waited till the next day and got the email to fill out my Official Application on Apple.com and to respond to her. Then she was supposed to send me to HireRight.com but i havent recieved my email to do so...

Does anyone know their email or is it just the standard recruiting email??

Last edited by travmofosho; Apr 10, 2012 at 12:21 PM.
travmofosho is offline   0


Closed Thread
MacRumors Forums > Mac Community > Community Discussion > Apple, Industry and Internet Discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Apple At-Home Advisor... (Part 2) arn Apple, Industry and Internet Discussion 1944 Dec 19, 2014 04:31 PM
At-Home Advisor: unanswered questions! wannabeAHA Apple, Industry and Internet Discussion 9 Nov 26, 2014 01:51 PM
Satya Nadella Appointed Microsoft CEO as Bill Gates Shifts from Chairman to 'Technology Advisor' MacRumors MacRumors.com News Discussion 261 Mar 14, 2014 04:42 PM
Escalation process for AHA Apple Home Advisor cases? WildCard^ Apple, Industry and Internet Discussion 7 Oct 14, 2013 02:08 AM
At home advisor bigtroop963 Apple, Industry and Internet Discussion 1 Oct 3, 2013 09:24 PM

Forum Jump

All times are GMT -5. The time now is 09:41 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC