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MacBook Pro 2011 wifi issues

A

ArchHaddock

macrumors newbie
Original poster
Apr 19, 2011
1
0
Hello everybody,

Has any of you noticed any wifi problems with his new macBook Pro 2011?
Problems like frequent dropouts, slow ping times, lost packages and weakness to connect to a network, when every other device has no problem to do so?

Me and many others are having quite a hard time with our new mbp's and yet Apple doesn't seem to acknowledge the issue.

There is a large ongoing discussion on Apple support communities (34474 views, 314 posts):

https://discussions.apple.com/message/13388253?messageID=13388253

But yet no solution or official statement from Apple.

It seems very strange to me that mac rumors hasn't promoted such a hot subject till now.

Please if you experience the same problems, post your thoughts here so that maybe someone will notice and do something about it.

Thanks a lot.
 
I've got a 2008 Mac and am having WiFi problems since updating to 10.6.7. I'm thinking this might be the issue as all my other devices run just fine whenever I get the "not connected to internet" on my mac.
 
Count me in

I recently purchased an early 2011 MBP 15" 2.3 GHz, hi-def resolution etc... and yes, I'm experiencing problems with the wifi connection, frequent drops, erratic pings etc... people on the Apple Discussions forum are betting on software issues, and I hope they are right.

And I agree with you, it has already passed the time for Apple to recognize these issues and find a fix for them.
 
just experienced it last night. slowed to a drag (speedtest clocked me at 0.5mbps) ping was still fine, but i am suppose to be at 15mbps. It resolved by itself spontaneously after a couple hrs (i tried resetting modem/router, switching ipv6 back on).
 
2011 17" and i'm having them too. especially dropped connections and extremely low transmit rate.
 
Wanderer509 said:
just experienced it last night. slowed to a drag (speedtest clocked me at 0.5mbps) ping was still fine, but i am suppose to be at 15mbps. It resolved by itself spontaneously after a couple hrs (i tried resetting modem/router, switching ipv6 back on).
Click to expand...
I got the same problem.. no drops but just extremely slow download speeds. 2011 13"
 
NickZac said:
Yes, what is a slow versus fast ping speed?
Click to expand...

that depends on what your normal ping is. my normal ping is around 15~20ms. if its something stupid like 60+, then i am pretty sure my line is messed up. i have been using it for like 3 weeks n only had this problem once so i am not that bothered by it
 
A huge thread over on the Apple discussions site on this issue at:

https://discussions.apple.com/thread/2775868?threadID=2775868

Several threads on this board, too. I would strongly encourage all of you to contact Apple and let them know you are having issues. A couple of significant symptoms, one is slower internet speeds than the machine you are replacing, the other is regular drops of your connection. In addition, most are experiencing erratic ping times, ranging from 2ms to 200ms to their local router, where almost all other network adapters will be a very consistent and low number.

Please call Apple and let them know you are having issues.
 
Same here. I have the 15" and i'm getting dropouts. I initially thought it was my router but my desktop and iPhone connected fine.
 
whats weird is that mine didnt start acting up until 2 days ago. n now its acting up again. wtf.


edit: hey gang, i just tried something. in an effort to fix my slow wireless, i tried alot of things. When i tried renew DHCP lease (system preference>network>advanced) my speed came back alive. I also tried opening my macbook at the same time, so i dont know. but maybe u guys could give it a shot?
 
Last edited:
Count me in this issue with my 2011 13'' MBP. I'll be lucky if this will even post before I see "Not connected to internet."

I'm very frustrated.
 
My 15" MBP 2011 was doing ok until yesterday. Now once in a while I loose connectivity, however the icon stays on, with no indication that anything is wrong. But, websites won't load, can't connect to the appstore, etc. Actually opening this tread it did that... I have to turn airport off then back on again, and it works. While it works, I get 18Mbps down and 1.5Mbps up, which is on pair with my other equipment.

This is crazy, $2,500 laptop should not have these kinds of problems.
 
NickZac said:
Yes, what is a slow versus fast ping speed?
Click to expand...

Depends greatly on your ISP. Multiple computers, PC and Mac, when plugged directly to the cable modem, average 90-something milliseconds from Western Ohio Time Warner/Roadrunner. Router makes it take about 4ms longer, even over wireless. Google DNS actually improved ping time by about 10ms from 100-ish.

I've seen Fios connections with something in the range of 15-30 though. Safe bet is anything under 120 can be considered good/reasonable.
 
blevins321 said:
Depends greatly on your ISP. Multiple computers, PC and Mac, when plugged directly to the cable modem, average 90-something milliseconds from Western Ohio Time Warner/Roadrunner. Router makes it take about 4ms longer, even over wireless. Google DNS actually improved ping time by about 10ms from 100-ish.

I've seen Fios connections with something in the range of 15-30 though. Safe bet is anything under 120 can be considered good/reasonable.
Click to expand...

The easiest way to verify an erratic ping time is to just ping your local router (usually 192.168.1.1). That should be a steady number, in the low ms range (1ms is not unusual). Those of us that are experiencing this issue are seeing widely varying ping times from 2ms to hundreds of ms on our local network with no other activity. My experience is that when I am connected to my local access point with a wireless N connection (802.11n) at 2.4ghz my network throughput on my FIOS connection drops to about 5Mbps from over 20Mbps on a wireless G connection to the same router. I expect that the number of people noticing this may be related to a much higher population of G routers than N routers, but.... The more people that let Apple know there is an issue, the sooner they will acknowledge it and perhaps correct it.
 
It's probably best if you test your ping by pinging your router, rather than another website. Internal network latency should be fairly consistant, but that isn't nessicarily the case over the internet.

I've not had any problems with my Wi-Fi. My Macbook sometimes fails to... "connect" to my router through Ethernet sometimes, however. The light on my router doesn't come on, and i've got to unplug and then plug back in the cable a few times before it will connect.
 
erratic Ping times on 802.11n

Here's an example of my ping times when connected to my local network in N mode:

3/12/11 5:10PM

Ping has started…

PING 192.168.1.1 (192.168.1.1): 56 data bytes
64 bytes from 192.168.1.1: icmp_seq=0 ttl=64 time=3.383 ms
64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=3.727 ms
64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=3.354 ms
64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=3.460 ms
64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=135.359 ms
Request timeout for icmp_seq 5
Request timeout for icmp_seq 6
64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=2223.518 ms
64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=2680.255 ms
64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=1715.300 ms
64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=765.192 ms
64 bytes from 192.168.1.1: icmp_seq=9 ttl=64 time=485.578 ms

--- 192.168.1.1 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 3.354/801.913/2680.255/973.606 ms
 
Mine, connected over N in 5GHz:


104 packets transmitted, 104 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 1.556/41.437/98.397/32.175 ms


So, all over the place, but even 98ms isn't too bad.
 
Got the same problem

I experience the same thing with a 2011 17" MBP and it has nothing to do with the hardware. Its Snow Leopard. Its just another annoyance among many. For instance (added to the wifi dropouts) try connecting 2 bluetooth devices at the same time to it (say a magic mouse and a bluetooth speaker) and watch them die over time. you have to shut down one of them so the remaining one runs ok again. Seems to me like a general connectivity "bugginess". And Apple does not let you downgrade to Leopard which has none of these issues... outstanding...
 
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