Broken Home Button.

bob616 · Apr 24, 2011, 10:53 PM

Recently my iPhone 4's home button has been acting up. Only the left side of it works and any press to the right side and some of the bottom of it does not do anything. First, I am assuming Apple would replace it without a problem but if i hold out till the white iPhone comes out would they replace it with a white one?

Thank You.

ap3604 · Apr 24, 2011, 11:00 PM

Just my opinion but I'd have to say there is ZERO chance that Apple would allow you to replace a black iPhone you bought with a white one.

bob616 · Apr 24, 2011, 11:54 PM

Quote:

Originally Posted by ap3604

Just my opinion but I'd have to say there is ZERO chance that Apple would allow you to replace a black iPhone you bought with a white one.

Does Apple have any policy against it or do you know of someone that has tried?

ClutchThese · Apr 25, 2011, 12:17 AM

I'm sure it's their policy. If you're black iPhone is broken it will be replaced with a refurbished Black one, i'm sure of.

COBRASVT · Apr 25, 2011, 12:26 AM

Search...there's about a 20 page post on this already. Apple will replace the phone if you can duplicate the issue when you hit the genius bar.

bob616 · Apr 25, 2011, 12:30 AM

Quote:

Originally Posted by COBRASVT

Search...there's about a 20 page post on this already. Apple will replace the phone if you can duplicate the issue when you hit the genius bar.

I will be able to duplicate it. My question is mainly about changing the color.

MarcBook · Apr 25, 2011, 07:40 AM

I once asked if a MacBook Pro with a glossy display could be replaced with one with a matte display and they said 'no'. I'm pretty sure that Apple will only replace your product with an identical replacement, no matter what it is.

Givmeabrek · Apr 25, 2011, 08:02 AM

It would be a different model number. There is no way they can switch models with a replacement. Not a chance....

Ommid · Apr 25, 2011, 08:07 AM

I asked to do this with my 3gs, answer, no.

Apr 24, 2011, 10:53 PM	#1
bob616 macrumors regular Join Date: Jul 2008	Broken Home Button. Recently my iPhone 4's home button has been acting up. Only the left side of it works and any press to the right side and some of the bottom of it does not do anything. First, I am assuming Apple would replace it without a problem but if i hold out till the white iPhone comes out would they replace it with a white one? Thank You.
	0

Apr 25, 2011, 12:17 AM	#4
ClutchThese macrumors 65816 Join Date: Jun 2010 Location: Arlington VA	I'm sure it's their policy. If you're black iPhone is broken it will be replaced with a refurbished Black one, i'm sure of. __________________ My App: Boom Button/GameRumors Refs: 1, 2, 3 Like to hack/mod gaming consoles? perhaps prestige lobbies? Visit StealthyGaming
	0

Apr 25, 2011, 12:26 AM	#5
COBRASVT macrumors regular Join Date: Aug 2008	Search...there's about a 20 page post on this already. Apple will replace the phone if you can duplicate the issue when you hit the genius bar. __________________ iPhone5 - 6.1 - 64gig - jailbroken finally! Old: iPhone4 - 4.0.1 - 32GB Black - jailbroken and loving it! Older: 32GB 3GS 3.1.3 jb w/Spirit
	0

Apr 25, 2011, 07:40 AM	#7
MarcBook macrumors 6502a Join Date: Jul 2008	I once asked if a MacBook Pro with a glossy display could be replaced with one with a matte display and they said 'no'. I'm pretty sure that Apple will only replace your product with an identical replacement, no matter what it is. __________________ Mid 2012 15.4" MacBook Pro with Retina display iPhone 5 64GB (Black & Slate)
	0

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Apr 24, 2011, 11:00 PM	#2
ap3604 Banned Join Date: Jan 2011	Just my opinion but I'd have to say there is ZERO chance that Apple would allow you to replace a black iPhone you bought with a white one.
	0

Apr 25, 2011, 08:02 AM	#8
Givmeabrek macrumors Demi-God Join Date: Apr 2009 Location: NY	It would be a different model number. There is no way they can switch models with a replacement. Not a chance....
	0

Apr 25, 2011, 08:07 AM	#9
Ommid macrumors 6502 Join Date: Oct 2008	I asked to do this with my 3gs, answer, no.
	0

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