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Old May 22, 2011, 04:01 PM   #1
Farley
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Join Date: Jan 2008
Safari "warning"

Here's a strange one:
For the past week every time I log into www.verizonwireless.com via SAFARI the following message “drops down” -

Safari can't verify the identity of the website stags.bluekai.com. The certificate for this website was signed by an unknown certifying authority.

The Safari message goes on to warn me about serious consequences – the normal such warning from Safari.

My situation is as follows:
1)I have nothing to do with stags.bluekai.com.
2)I called Verizon and they know nothng about it and think it's Safari's problem.
3)When I use Firefox to log into www.verizonwireless.com I do NOT get that message.

Has anyone else experienced this? Can anyone else try logging into www.verizonwireless.com using Safari and let me know their results. Does anyone know what this is caused by?
Thanks to all.
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Old May 22, 2011, 04:07 PM   #2
GGJstudios
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This will give you more information about what that site does: http://www.bluekai.com/
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Old Jun 2, 2011, 12:41 AM   #3
MacForScience
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Wipe out your cookies and Safari caches.

You probably have a cookie or a script somewhere that is triggering it.

Cheers
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Old Jun 3, 2011, 05:54 PM   #4
mari2
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Safari warning on Verizon Wireless website connect

I have had the same problem logging into www.verizonwireless.com in Safari. I have Reset Safari which included clearing cookies and the cache and everything else, also cleared cookies and cleared cache. I called Apple and they had me do it again, also reset my computer several times. Nothing helps.

I continue to get the same message you got "cannot verify the identity of the website "stags.bluekai.com" - signed by an unknown certifying authority. Yes it appears to be tracking some info (looking at the BlueKai website) and Apple thinks it's from an ad, maybe accidentally clicked on. However it only happens at Verizon website. I called Verizon and they said they didn't have any other complaints. Now I see it here. Both Apple and Verizon said, don't worry, it's secure. I'm not comfortable with that.

Any other ideas out there?
What type of internet connection are you using? ethernet? wireless? other?
Secure with password?
This does not happen on my grandson's computer which is also a MacBook Pro.
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Old Jun 4, 2011, 09:51 AM   #5
Farley
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Safari warning

Good news and bad news.

Good news: I don't feel like the problem is with me or my computer since someone else has it too (sorry mari2).
Bad news: I personally don't have any ideas.

For the record I have a mini-mac which has been working pretty darn well for about 2.5 years; am connected to the internet via Time Warner Road Runner and other than the exorbitant monthly fee, also works pretty well. I do not have a password since I am the only one with access to the computer - athough there is a password to that site when I pay my verizon telephone bill.

I have tried to contact the BlueKai people without success. Perhaps someone else can succeed and solve this mystery.

On 2nd thought I do have an idea... I just opened the verizon site and of course the warning dropped down and this time I opened the certificate and a lot of (to me) mumble-jumble stuff appeared. I don't know nothin' bout them there computer stuff but perhaps someone who does can take a look at it and suggest a solution.

Thanks for sharing.
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Old Aug 10, 2011, 08:06 AM   #6
thaines
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Location: Ontario, Canada
Dashboard opens then jumps to Safari and http://tags.bluekai.com/site/4259

I

Last edited by thaines; Aug 10, 2011 at 12:43 PM. Reason: tried to delete this as it is posted elsewhere
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Old Aug 10, 2011, 05:06 PM   #7
MJL
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never been to that website - am running Windows 7 - and just went to that website and it nearly hung my machine. Something real fishy with that website.

On another note: who knows for certain that the Chinese are not behind this - I have had some more strange things happening recently - some time ago I read some news article that the Chinese now posses the ability to shut totally a country's internet down. It has also been reported that at times network traffic is totally routed through China (some hijacking) so who knows what they are injecting into the network traffic?

So Verizon and Apple may be totally correct in that it has nothing to do with them. The internet is becoming inherently unstable unlike the early days when it was mainly email and www hardly existed.

And yet people seem to trust iCloud and other web backup facilities?
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Old Aug 10, 2011, 07:40 PM   #8
Stan Mikulenka
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Hi Farley,
please check this site:

http://www.bluekai.com/consumers_optout.php
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Old Aug 11, 2011, 01:26 AM   #9
himynameis
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Have you tried running Safari with plugins disabled? If the issue isn't resolved by resetting Safari, it's probably something that's running *in* Safari.
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Old Aug 11, 2011, 01:08 PM   #10
thaines
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Location: Ontario, Canada
still no luck

Quote:
Originally Posted by himynameis View Post
Have you tried running Safari with plugins disabled? If the issue isn't resolved by resetting Safari, it's probably something that's running *in* Safari.
Tried plugins disabled and still the same issue.
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Old Aug 11, 2011, 01:36 PM   #11
Fastcast
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Running Firefox 5.0.1 and getting no such warning on log in. Site is secure and page info looks normal.
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Old Aug 11, 2011, 02:00 PM   #12
himynameis
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Can you post a screenshot of the message? Usually certificate errors are able to be cleared by selecting "always trust" after you click one of the disclosure triangles.

May not solve the actual problem, but it could potentially keep the warning away?
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Old Aug 12, 2011, 11:49 AM   #13
Farley
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Solved!

Well not actually "solved" but the problem has disappeared. I did nothing to it and then one day quite recently I suddenly realized that I was no longer getting the warning message. I only wish that all of our problems should be "solved" like that.

Thanks to one and all who had suggestions and offered their help in solving this mystery -- which when you think about it, remains a mystery.
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Old Aug 13, 2011, 09:48 PM   #14
porkchopwes1
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Location: Tennessee
well you better comeback with some freakin' identity
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Old Aug 4, 2014, 06:13 PM   #15
hoppybounce
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Is this still a problem

Hi, I've been to the consumer opt out page and completed the opt out. I also reset Safari before it went away.
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Old Aug 5, 2014, 05:46 AM   #16
Farley
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Nope.

Hadn't thought about it for almost exactly 3 years until I got your message. Good luck.

It is nice that MacRumors keeps issues alive that long - just in case.
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