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Old Jun 13, 2011, 02:32 PM   #1
Schmitty11
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Join Date: May 2011
1 yr. Warranty cover screens?

I have heard Apple does and I have heard Apple doesn't cover cracked screens under the 1 yr warranty.

Heres the story:

The one time I don t have a case on my ipod, i drop it on a city sidewalk and now my ipod has a significant crack toward the bottom on the screen.
I got it at Best Buy back in Dec. 2010 without their coverage.

So before I drive an hour to the Apple Store, will they replace/repair it under warranty, or its it coming out of my pocket?
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Old Jun 13, 2011, 02:38 PM   #2
Mlrollin91
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Quote:
Originally Posted by Schmitty11 View Post
I have heard Apple does and I have heard Apple doesn't cover cracked screens under the 1 yr warranty.

Heres the story:

The one time I don t have a case on my ipod, i drop it on a city sidewalk and now my ipod has a significant crack toward the bottom on the screen.
I got it at Best Buy back in Dec. 2010 without their coverage.

So before I drive an hour to the Apple Store, will they replace/repair it under warranty, or its it coming out of my pocket?
Its coming out of pocket, warranty is for manufacture defects and problems. Not accidents. You might get a nice genius that will swap it out for you but otherwise it will cost you. Depending on your model you can check Apple support online for out of warranty replacement charges.

Here is the pricing list: http://www.apple.com/support/ipod/service/prices/#us
It will cost you anywhere from $99-$199 depending on model.
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Last edited by Mlrollin91; Jun 13, 2011 at 03:02 PM.
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Old Jun 13, 2011, 04:03 PM   #3
AdrianK
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As Mlrollin said, a warranty coves Apple's wrong doing (in manufacturing), not yours.
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