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Old Jun 30, 2011, 02:27 PM   #1
PracticalMac
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Exclamation HELP! Updated iPhone 3, lost all contacts and photos!

A friend of mine updated his iPhone (4.2.1 I think), and all his photos and contacts are lost.

He entered all the contacts and the pictures to his iPhone, I do not think he ever synced before today.

The iTunes does NOT have any of the Synch info boxes checked.

How can he get them back, what should he do??

Thanks!
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Old Jun 30, 2011, 02:41 PM   #2
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Restore from a backup. However, I doubt this guy saved his backup from being overwritten.

Life lessons. Backup often. Sync, because you canít always depend on a backup.
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Old Jun 30, 2011, 03:20 PM   #3
PracticalMac
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Update: Seems most of his stuff is back.

When he first looked at his contacts and photos, nothing, but 10 min later looked again most of it, maybe all, is back. He thinks some contacts are missing, but it looks like all his photos are back.



Does iTunes automatically offload all the photos, contact, everything (including all types of music) before it does updates? I never was in a situation where I had to get things off iSomething, thankfully.
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Old Jun 30, 2011, 04:05 PM   #4
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Quote:
Originally Posted by PracticalMac View Post
Update: Seems most of his stuff is back.

When he first looked at his contacts and photos, nothing, but 10 min later looked again most of it, maybe all, is back. He thinks some contacts are missing, but it looks like all his photos are back.



Does iTunes automatically offload all the photos, contact, everything (including all types of music) before it does updates? I never was in a situation where I had to get things off iSomething, thankfully.
I believe it backs up the phone before it does an update (sorry, itís been so long since Iíve updated, Iíve forgotÖÖIím jailbroke and on 4.0.1).

Tell your friend to sync his damn phone. Not syncing is crazy.
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Old Jun 30, 2011, 05:48 PM   #5
PracticalMac
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Originally Posted by -aggie- View Post
I believe it backs up the phone before it does an update (sorry, itís been so long since Iíve updated, Iíve forgotÖÖIím jailbroke and on 4.0.1).

Tell your friend to sync his damn phone. Not syncing is crazy.
Thanks, aggie.

(BTW, my friend it an Aggie as well. )
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Old Feb 18, 2014, 10:52 PM   #6
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If you sync your iPhone regularly to a computer, you can restore the iPhone from a backup within iTunes and recover deleted contacts and photos that way. This will recover them but obviously requires that you have synced and backed up the device to a computer before the removal incident occurred:
How to recover lost contacts on iPhone
How to recover lost photos on iPhone
• Connect the iPhone to a computer that it has backed up to before
• Launch iTunes and choose “Restore from Backup”
• Select the most recent backup prior to the deletion of the contact(s) and restore to that
Restoring can take a while, so just let it sit. When finished, the iPhone will reboot and you'll have your contacts back again.

Last edited by michaelpirretti; Mar 26, 2014 at 03:11 AM.
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