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Old Jul 12, 2011, 04:07 AM   #1
lukekarts
macrumors regular
 
Join Date: Mar 2009
'Slowdown' - Smart Notebook 10.7 (teacher's software) - help?

My girlfriend is a teacher and has a MacBook Air (Oct 2010+) 1.86Ghz C2D, 2GB RAM.

She has had some issues when running Smart Notebook (Smartboard software), basically it struggles to load things up and moving images etc around the screen can be very slow, especially if it's more graphical or flash related.

Other than this, the laptop runs absolutely fine doing everything, so I am certain it's not a hardware fault.

For reference, Smart Notebook recommended requirements are a 1.5Ghz processor and 1Gb of RAM; and it seems to run ok on her old school computer which has an old AMD T64X2 and 1GB RAM (XP).

Anyone have any idea what it may be?

If it's a software issue can it be given priority? e.g. on Windows you can set applications to be a higher priority or run in admin etc.

Not used to solving problems on a Mac so I'm pretty much clueless!
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Old Jul 20, 2011, 01:08 PM   #2
ianberg
macrumors newbie
 
Join Date: Jul 2011
The current version of Adobe Flash Player for Apple Mac OS X versions 10.5.x and 10.6.x should work on this computer. Having a version of Flash Player that is incompatible with the installed Mac OS X may be causing the issue with SMART Notebook version 10.7.

Feel free to contact SMART Technologies using the link below for further assistance.

Ian Berg
Technical Support
SMART Technologies
Contact Support: http://www.smarttech.com/contactsupport
Web: www.smarttech.com
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