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Old Jul 26, 2011, 03:26 AM   #1
amazingdm
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Why isn't my iPhone updating mail?

For some reason my mail app doesn't auto update.

For example I will go into my mail app at 3pm and at the bottom it will say "last updated at 12:46pm" etc. Then it will update itself and there'll be like 20 new emails..
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Old Jul 26, 2011, 09:31 AM   #2
JediMeister
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Do any of your email accounts support Push? Are they set to fetch manually, and not hourly, every 30 minutes, or every 15? You can check this in Settings->Mail, Contacts, Calendars, Fetch New Data. In Advanced you can configure settings for the individual accounts.
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Old Jul 26, 2011, 09:16 PM   #3
amazingdm
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It should just update as soon as it gets mail, why isn't it?
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Old Jul 26, 2011, 09:19 PM   #4
Givmeabrek
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Huh? If you want help you might want to explain how your mail is setup. There are many options for how often it updates.
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Old Jul 26, 2011, 09:34 PM   #5
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Quote:
Originally Posted by amazingdm View Post
It should just update as soon as it gets mail, why isn't it?
Not if it is set up incorrectly. You need to tell us what settings you are using, not ask us to fix something and provide no info.
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Old Jul 26, 2011, 11:10 PM   #6
amazingdm
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It's set up exactly as it always has been for the past year..

add account... add mail account(s)...

everything else is default. push is on etc.
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Old Jul 26, 2011, 11:22 PM   #7
RafaelT
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Generally when you want help it is good to give as much info as you can, not as little as possible.

Unless you decide to share more info here simply asking why your mail isn't working is not going to get you any answers.

Are you using yahoo, gmail, a work email account? What version of iOS? etc... Give everyone here as much info as you can.
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Old Jul 26, 2011, 11:40 PM   #8
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I often have this problem with Yahoo and push set up.
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Old Jul 27, 2011, 12:15 AM   #9
amazingdm
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Quote:
Originally Posted by RafaelT View Post
Generally when you want help it is good to give as much info as you can, not as little as possible.

Unless you decide to share more info here simply asking why your mail isn't working is not going to get you any answers.

Are you using yahoo, gmail, a work email account? What version of iOS? etc... Give everyone here as much info as you can.
There really isn't all that much info to give.

iphone makes it simple to set up an email account. You select the brand of email you have then type your username and password. It's the same as it was for a year and now lately it just doesn't auto update.

I have the latest everything and both gmail and yahoo mail accounts.
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Old Jul 27, 2011, 05:13 AM   #10
RafaelT
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Well that does help a little bit, since we now know that you have to mail accounts with different providers it is safe to say it is something on the phone.

Have you tried deleting the mail accounts from the phone and re adding them? That would be my first step.
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Old Jul 27, 2011, 09:38 AM   #11
Carl G35c
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Quote:
Originally Posted by amazingdm View Post
There really isn't all that much info to give.

iphone makes it simple to set up an email account. You select the brand of email you have then type your username and password. It's the same as it was for a year and now lately it just doesn't auto update.

I have the latest everything and both gmail and yahoo mail accounts.
The basic GMail settings is not push, you need to set it up as an exchange acct if you want that feature.

No idea about yahoo
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Old Jul 27, 2011, 06:18 PM   #12
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Originally Posted by Carl G35c View Post
The basic GMail settings is not push, you need to set it up as an exchange acct if you want that feature.

No idea about yahoo
do what now??
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Old Jul 27, 2011, 06:21 PM   #13
RafaelT
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The easiest thing you can do is delete those accounts from the phone and set them up again making sure you leave everything on the default setting.
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Old Jul 28, 2011, 12:15 AM   #14
jman240
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Originally Posted by amazingdm View Post
do what now??
http://www.google.com/support/mobile...40&topic=14252
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Old Jul 30, 2012, 05:04 PM   #15
justfrfun
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Same problems

My wife and I just started having the same problems with our email. We are using exchange, hotmail, yahoo, and Gmail. We changed nothing, setting still the same and set to push but we have to actually open the email app now to update our email folders.
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Old Jul 30, 2012, 06:46 PM   #16
onthecouchagain
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This happens on my iPad too. All exchange and set to push but new emails won't show up until I go into mail app. Luckily I don't rely on mail on my iPad.

iOS Mail sucks.
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Old Jul 30, 2012, 10:22 PM   #17
greenbuspass
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Unhappy Same probs

Me too! It's just started doing it in the past few weeks, and I haven't changed anything. I have two gmail accounts and two hotmail accounts. The gmail accounts have always been slower to let me know I have new emails on my phone than the hotmail ones, but lately they've both needed me to open the mail app to receive my emails.
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