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Old Aug 2, 2011, 11:38 PM   #1
macchar
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Unhappy mic volume extremely low!

I have the 2011 13inch base model with Lion pre-installed. When I facetime with other people, they complain that my microphone volume is barely audible.

I went to system preferences and my microphone volume (Input) is set to max with ambient noise reduction checked. Does anyone else have the same problem? And how can I fix this microphone issue?
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Old Aug 3, 2011, 08:32 AM   #2
cityathrt
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I'd be interested in reading people's responses as well. This problem came up for me last night when Skyping with family. Speaker volume came through nice and clear, but family said they were having slight trouble hearing me.
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Old Aug 3, 2011, 08:49 AM   #3
TheRealDamager
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I've had the same issue.
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Old Aug 3, 2011, 08:51 AM   #4
The Bronx Bull
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Same thing here... had to bend over to the left side of the laptop, and thus, out of the FaceTime frame, and speak directly into the mic for them to hear me.
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Old Aug 3, 2011, 09:31 AM   #5
Gemütlichkeit
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I can relate to this. I"m using the apple in ear headphones and even that mic is really quiet and it's 2 inches from my mouth.
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Old Aug 3, 2011, 09:41 AM   #6
iExpensive
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Originally Posted by Gemütlichkeit View Post
I can relate to this. I"m using the apple in ear headphones and even that mic is really quiet and it's 2 inches from my mouth.
I was always under the impression that the MBA had a one way port.
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Old Aug 3, 2011, 09:57 AM   #7
jackyyeow
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Uncheck ambience noise reduction should do the trick. Maybe someone will write a driver to override the built in one to boost the mic volume.
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Old Aug 3, 2011, 04:11 PM   #8
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Quote:
Originally Posted by iExpensive View Post
I was always under the impression that the MBA had a one way port.
It has a TRRS port which allows mics too.
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Old Aug 3, 2011, 08:53 PM   #9
Q2Air2Pro
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I may have a related problem. I have a MBA-11-4GB-128GB (2011) and use a USB headset. Whenever I connect to someone with Facetime, the input volume jumps to 0 (you can see the bar jumping when having Sound Preferences open). So after hand-adjusting the volume, everything works fine again. But it's really annoying.
A Apple Genius advised me to report it online (Apple Feedback) so I did. Hoping they'll come w/ a fix soon, because with Snow Leopard, there were no problems at all.
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Old Aug 3, 2011, 10:06 PM   #10
EchoPure
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I just Facebook video chatted with my friend. Apparently, he said my mic is really low too! I have it turned all the way up in preferences though
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Old Aug 3, 2011, 10:31 PM   #11
macchar
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Quote:
Originally Posted by jackyyeow View Post
Uncheck ambience noise reduction should do the trick. Maybe someone will write a driver to override the built in one to boost the mic volume.
Unchecked the noise reduction option, mic volume still very low.. this is a driver issue?
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Old Aug 3, 2011, 10:38 PM   #12
macchar
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Quote:
Originally Posted by Q2Air2Pro View Post
I may have a related problem. I have a MBA-11-4GB-128GB (2011) and use a USB headset. Whenever I connect to someone with Facetime, the input volume jumps to 0 (you can see the bar jumping when having Sound Preferences open). So after hand-adjusting the volume, everything works fine again. But it's really annoying.
A Apple Genius advised me to report it online (Apple Feedback) so I did. Hoping they'll come w/ a fix soon, because with Snow Leopard, there were no problems at all.
Now that you mention it, my friend is running Snow Leopard and I can hear him just fine. I will report this problem as well... hope they fix it soon!
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Old Aug 3, 2011, 11:09 PM   #13
EchoPure
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I just did another test. I did a FaceTime from my new 13" Macbook Air to my iPhone 4. My dad (on the iPhone 4) said he can hear me fine (on the Macbook Air). I swapped places with my dad (on the Air), and I could hear him fine with me using the iPhone 4.
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Old Aug 4, 2011, 07:26 AM   #14
The Bronx Bull
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Quote:
Originally Posted by EchoPure View Post
I just did another test. I did a FaceTime from my new 13" Macbook Air to my iPhone 4. My dad (on the iPhone 4) said he can hear me fine (on the Macbook Air). I swapped places with my dad (on the Air), and I could hear him fine with me using the iPhone 4.
Real scientific test..

No but in all honesty, there's definitely a mic issue. I've FaceTimed with friends on MBP's and other non-Lion MBA's and never has their been a discrepancy with the audio.
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Old Aug 5, 2011, 02:45 AM   #15
Sesso
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My friend has the same problem on a 2007 macbook. I have to yell in facetime.
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Old Aug 5, 2011, 06:09 PM   #16
pogiboi
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I also have this issue on my new Macbook Air. Very annoying... apple really needs to fix this.
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Old Aug 5, 2011, 06:14 PM   #17
GGJstudios
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Perhaps Boom can help. It shows to only boost output volume, but it also appears in System Preferences > Sound > Input
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Old Aug 5, 2011, 06:17 PM   #18
YEEZY
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I should definitely check my computer to see if I have this issue. I webcam all the time and I haven't received a lot of complaints. Although, sometimes I use an external webcam that has it's own mic..
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Old Aug 5, 2011, 10:10 PM   #19
blumpkin
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Same problem here with my gf on FaceTime. I can barely hear her.
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Old Aug 5, 2011, 11:44 PM   #20
squaremon
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My grandma said she can barely hear me!
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Old Aug 6, 2011, 12:14 AM   #21
Gemütlichkeit
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Quote:
Originally Posted by iExpensive View Post
I was always under the impression that the MBA had a one way port.
Nope, full support with mic just like the iPhone port.
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Old Aug 21, 2011, 02:07 PM   #22
chickolee
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has anyone fixed this problem? i'm still experiencing it.
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Old Aug 22, 2011, 05:30 PM   #23
hidefguy
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Just purchased a brand new MBA 13", having same issue I hope this gets resolved soon.
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Old Aug 22, 2011, 09:48 PM   #24
iphonsteve4ajob
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I'm usually on headphones when VOIP'ing. Never tried it without. Guess I'll have to give it a go.
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Old Aug 23, 2011, 05:47 AM   #25
squaremon
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i notice my previous air with LG display didn't have microphone issue. The new one i got had the microphone issue. turn up to 100% input but can still barely hear
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