Returning a macbook air

diecast84 · Aug 4, 2011, 09:28 PM

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Can I return a US bought MacBook air to Canada?

taeclee99 · Aug 4, 2011, 09:40 PM

Quote:

Originally Posted by diecast84

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Can I return a US bought MacBook air to Canada?

I don't think so because the sku's are different. Doesn't hurt trying though.

alau0115 · Aug 4, 2011, 09:47 PM

Quote:

Originally Posted by taeclee99

I don't think so because the sku's are different. Doesn't hurt trying though.

That's correct. It is interesting they use a different one though the package should be the same. I found it out when I sold my 10" MBA.

FrankHahn · Aug 4, 2011, 09:54 PM

You can not return it to Canada. However, AppleCare can replace it for you if it is broken beyond repair.

diecast84 · Aug 5, 2011, 11:00 AM

Thanks guys.

So to confirm, I did try to return my Air to a Canadian store. When the SKU was entered and search, they couldn't find it. That's when I said that it was bought in the US.

The person helping me ask someone at the back if the return is possible and the answer is that their system is not equipped to handle the return. Disappointing but oh well.

I don't have apple care so if the machine breaks then I have to travel across the border to have it service/replaced? Or is that a totally different scenario?

KPOM · Aug 5, 2011, 11:04 AM

The warranty is valid worldwide. Apple is one of the best at that.

Aug 4, 2011, 09:28 PM	#1
diecast84 macrumors newbie Join Date: Aug 2011	Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5) Can I return a US bought MacBook air to Canada? __________________ Macbook Air 13" Ultimate (2011) \| iPad 2 \| iPhone 4 \| Airport Extreme
	0

Aug 5, 2011, 11:00 AM	#5
diecast84 Thread Starter macrumors newbie Join Date: Aug 2011	Thanks guys. So to confirm, I did try to return my Air to a Canadian store. When the SKU was entered and search, they couldn't find it. That's when I said that it was bought in the US. The person helping me ask someone at the back if the return is possible and the answer is that their system is not equipped to handle the return. Disappointing but oh well. I don't have apple care so if the machine breaks then I have to travel across the border to have it service/replaced? Or is that a totally different scenario? __________________ Macbook Air 13" Ultimate (2011) \| iPad 2 \| iPhone 4 \| Airport Extreme
	0

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Aug 4, 2011, 09:54 PM	#4
FrankHahn macrumors 6502a Join Date: May 2011	You can not return it to Canada. However, AppleCare can replace it for you if it is broken beyond repair.
	0

Aug 5, 2011, 11:04 AM	#6
KPOM macrumors 604 Join Date: Oct 2010	The warranty is valid worldwide. Apple is one of the best at that.
	1