I have a mate who purchased a iPhone 4 from ebay with a broken front and back screen for only $150 AUD. He received it and called apple to see how much it would cost to get the front and back fixed. They took the IMEI Number and told him to just take it to a local Apple Store and the Phone will be replaced for $244. He went to a store and they handed him a brand new iPhone for $244 while taking the broken one. So he ended up with a brand new UNLOCKED 32gb iPhone 4 for $394 ($150 Ebay + $244 Replace from Apple Store)
Then the other day i drop my iPhone 4 while getting out of the car forgetting it was on my lap. As you would guess the front screen cracked from the bottom left hand corner to the other side of the phone about half way up with random branches (cracks) off the main crack. I rang Apple and explained i cracked my iPhone 4 screen. Again they simply said come into a store and it will be replaced for $244.
So, on my way to the Apple store I'm not happy a silly mistake is just about to cost me $250 but still happy i can replace my phone. I stop at an atm at the front of the Apple store to get cash for them. Go into the store and book in for an appointment. 10 minutes later i was in front of a genius member and she took my phone to inspect. After turning it off in front of me she told me she would be back in 5 minutes and took the phone to the back of the store. When returning she told me this is something they DONT NORMALLY DO. "But today we are going to replace the phone for NO COST at all' she then began to explain that because the screen was not completely shattered (like they normally see) and only had one MAJOR CRACK across the screen it was a FAULT in the GLASS. After syncing my Data within 25 minutes i was walking out of the store with a brand new replacement iPhone 4 for FREE.
THIS IS IN AUSTRALIA NOT SURE OF INTERNATIONAL STORES....
Then the other day i drop my iPhone 4 while getting out of the car forgetting it was on my lap. As you would guess the front screen cracked from the bottom left hand corner to the other side of the phone about half way up with random branches (cracks) off the main crack. I rang Apple and explained i cracked my iPhone 4 screen. Again they simply said come into a store and it will be replaced for $244.
So, on my way to the Apple store I'm not happy a silly mistake is just about to cost me $250 but still happy i can replace my phone. I stop at an atm at the front of the Apple store to get cash for them. Go into the store and book in for an appointment. 10 minutes later i was in front of a genius member and she took my phone to inspect. After turning it off in front of me she told me she would be back in 5 minutes and took the phone to the back of the store. When returning she told me this is something they DONT NORMALLY DO. "But today we are going to replace the phone for NO COST at all' she then began to explain that because the screen was not completely shattered (like they normally see) and only had one MAJOR CRACK across the screen it was a FAULT in the GLASS. After syncing my Data within 25 minutes i was walking out of the store with a brand new replacement iPhone 4 for FREE.
THIS IS IN AUSTRALIA NOT SURE OF INTERNATIONAL STORES....
