Should I return this iPad or keep it?

bmwman3241 · Aug 26, 2011, 04:01 AM

Hi everybody,

I purchased 4 iPad 2 WiFi+3G 64GB AT&T iPads (3 white & 1 black) last week from Apple online. When I received them, I checked all 4 for any backlight bleeding problems which were very minimal and pixel problems which I didn't notice. The day I opened the black one, I noticed something on the side near the screen. I thought it was a small piece of rubber, but today after removing the plastic I realized it is a small hole. It is a small hole but it is noticeable. I don't want to regret not getting a perfect one or have screen problems (possible cracking) from this hole in the future.

Should I exchange this iPad for a new one, or keep it and not worry about the hole? I don't want to exchange it and get stuck with something worse..

Your help is appreciated. Thanks

Tritons · Aug 26, 2011, 04:39 AM

My first iPad 2 had dead pixel, I exchanged it and my new iPad 2 have like 3 or 4 of those.

stevenlangley1 · Aug 26, 2011, 05:01 AM

keep it. It might be a collector's item one day!

bmwman3241 · Aug 26, 2011, 06:11 AM

I think I'm going to take my chances and exchange it. I paid to have a perfect or near perfect iPad and don't want 1 big hole and a couple other small holes on my iPad.

greygray · Aug 26, 2011, 06:22 AM

Yes exchange it while it is still within the warranty period. Do keep us updated!

Steviolol · Aug 26, 2011, 08:59 AM

Quote:

Originally Posted by greygray

Yes exchange it while it is still within the warranty period. Do keep us updated!

IMO, that's looks extremely minuscule.

bmwman3241 · Aug 26, 2011, 02:56 PM

Yes it is a small hole, and I am not looking for 100% perfection (all my iPads have minor light bleed which is normal), but if it was a scratch or something I would understand and keep it. It has the hole pictured above as well as a few other small holes around the trim which shouldn't be there. Holes don't just appear in aluminum so I'm guessing it was dropped or something before being assembled. The other 3 iPads are "near" perfect so I will take my chance with this. I'm going to get an entirely new iPad..not just a genius bar replacement.

ROGERWILCO357 · Aug 26, 2011, 03:00 PM

not happy with the purchase send it back.

njsa04playa · Aug 26, 2011, 03:02 PM

Quote:

Originally Posted by bmwman3241

Yes it is a small hole, and I am not looking for 100% perfection (all my iPads have minor light bleed which is normal), but if it was a scratch or something I would understand and keep it. It has the hole pictured above as well as a few other small holes around the trim which shouldn't be there. Holes don't just appear in aluminum so I'm guessing it was dropped or something before being assembled. The other 3 iPads are "near" perfect so I will take my chance with this. I'm going to get an entirely new iPad..not just a genius bar replacement.

whats the difference between a bar replacement and an entirely new ipad?

bmwman3241 · Aug 26, 2011, 05:01 PM

Quote:

Originally Posted by njsa04playa

whats the difference between a bar replacement and an entirely new ipad?

Aren't the Genius Bar replacements factory-refurbished?

bmwman3241 · Aug 26, 2011, 10:02 PM

I got a replacement today. No holes in the casing

aonali21 · Aug 27, 2011, 01:46 AM

Quote:

Originally Posted by bmwman3241

Hi everybody,

I purchased 4 iPad 2 WiFi+3G 64GB AT&T iPads (3 white & 1 black) last week from Apple online. When I received them, I checked all 4 for any backlight bleeding problems which were very minimal and pixel problems which I didn't notice. The day I opened the black one, I noticed something on the side near the screen. I thought it was a small piece of rubber, but today after removing the plastic I realized it is a small hole. It is a small hole but it is noticeable. I don't want to regret not getting a perfect one or have screen problems (possible cracking) from this hole in the future.

Should I exchange this iPad for a new one, or keep it and not worry about the hole? I don't want to exchange it and get stuck with something worse..

Your help is appreciated. Thanks

We buy new things because we wish that... and there is some problem with the new one then what is frofit to us... So you should exchange that...!

Aug 26, 2011, 04:01 AM	#1
bmwman3241 macrumors regular Join Date: Oct 2009	Should I return this iPad or keep it? Hi everybody, I purchased 4 iPad 2 WiFi+3G 64GB AT&T iPads (3 white & 1 black) last week from Apple online. When I received them, I checked all 4 for any backlight bleeding problems which were very minimal and pixel problems which I didn't notice. The day I opened the black one, I noticed something on the side near the screen. I thought it was a small piece of rubber, but today after removing the plastic I realized it is a small hole. It is a small hole but it is noticeable. I don't want to regret not getting a perfect one or have screen problems (possible cracking) from this hole in the future. Should I exchange this iPad for a new one, or keep it and not worry about the hole? I don't want to exchange it and get stuck with something worse.. Your help is appreciated. Thanks Attached Thumbnails
	0

Aug 26, 2011, 05:01 AM	#3
stevenlangley1 macrumors regular Join Date: Jun 2009	keep it. It might be a collector's item one day! __________________ 15.4" MacBook Pro - Galaxy Note 2 - iPad 32GB WIFI/3G - iPod Classic 80GB - 1st/3rd gen Shuffle
	0

Aug 26, 2011, 03:00 PM	#8
ROGERWILCO357 macrumors 6502 Join Date: Jul 2009 Location: Michigan	simple not happy with the purchase send it back.
	0

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Aug 26, 2011, 04:39 AM	#2
Tritons macrumors 6502 Join Date: Jul 2011	My first iPad 2 had dead pixel, I exchanged it and my new iPad 2 have like 3 or 4 of those.
	0

Aug 26, 2011, 06:11 AM	#4
bmwman3241 Thread Starter macrumors regular Join Date: Oct 2009	I think I'm going to take my chances and exchange it. I paid to have a perfect or near perfect iPad and don't want 1 big hole and a couple other small holes on my iPad.
	0

Aug 26, 2011, 06:22 AM	#5
greygray macrumors 68000 Join Date: Oct 2009	Yes exchange it while it is still within the warranty period. Do keep us updated!
	1

Aug 26, 2011, 02:56 PM	#7
bmwman3241 Thread Starter macrumors regular Join Date: Oct 2009	Yes it is a small hole, and I am not looking for 100% perfection (all my iPads have minor light bleed which is normal), but if it was a scratch or something I would understand and keep it. It has the hole pictured above as well as a few other small holes around the trim which shouldn't be there. Holes don't just appear in aluminum so I'm guessing it was dropped or something before being assembled. The other 3 iPads are "near" perfect so I will take my chance with this. I'm going to get an entirely new iPad..not just a genius bar replacement.
	0

Aug 26, 2011, 10:02 PM	#11
bmwman3241 Thread Starter macrumors regular Join Date: Oct 2009	I got a replacement today. No holes in the casing
	0