Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

ref26

macrumors 6502a
Original poster
Mar 13, 2008
688
0
I got my brand new Air yesterday from the Amazon deal. I used migration assistant on it overnight, it was fine when I opened it this morning. I closed it up and went to work, and now it's completely unresponsive. The magsafe is lit up so I know that's not the issue, but it simply won't turn on or give any response at all. I tried everything on the Apple troubleshooting page including resetting the SMC, is there anything else I can do or am I doomed to the genius bar?
 

wrinkster22

macrumors 68030
Jun 11, 2011
2,623
7
Toronto
I got my brand new Air yesterday from the Amazon deal. I used migration assistant on it overnight, it was fine when I opened it this morning. I closed it up and went to work, and now it's completely unresponsive. The magsafe is lit up so I know that's not the issue, but it simply won't turn on or give any response at all. I tried everything on the Apple troubleshooting page including resetting the SMC, is there anything else I can do or am I doomed to the genius bar?

call apple care? you might not need to go to the store they may ship u one.
 

Bartt3002

macrumors newbie
Sep 15, 2011
1
0
I got my brand new Air yesterday from the Amazon deal. I used migration assistant on it overnight, it was fine when I opened it this morning. I closed it up and went to work, and now it's completely unresponsive. The magsafe is lit up so I know that's not the issue, but it simply won't turn on or give any response at all. I tried everything on the Apple troubleshooting page including resetting the SMC, is there anything else I can do or am I doomed to the genius bar?


Have u tried resetting the PRAM, worked for me .
good luck! always annoying when something brand new isent working the way its suppose to work.:)
 

ref26

macrumors 6502a
Original poster
Mar 13, 2008
688
0
Well, my fiancé brought it in to the genius bar for me today and they couldn't figure out what was wrong with it either, so they just replaced it with a new one. Very strange, but I'm happy it's resolved!
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.