My new ibook just died

AP_piano295 · May 1, 2005, 01:52 PM

I was editting a movie on my 14inch combo drive ibook g4 and it just died without warning power went off and it wont turn back on?????

HELP

edesignuk · May 1, 2005, 01:54 PM

Unplug from mains, remove battery. Put it all back and try again. Always the first course of action

You never know your luck...

jsw · May 1, 2005, 01:54 PM

Dumb question, but was your battery out of charge and/or loose?

If not, call Apple. You have a warranty, and you should use it!

inq314 · Nov 3, 2005, 05:49 PM

Just went black and died! 14 ibook, was sent to me from the applestore online just 3 days ago. DANGIT! How can we band together to get replacements. I called support today and they actually suggested a repair, c'mon I just bought this thing! I want a replacement that works.

OutThere · Nov 3, 2005, 07:15 PM

Quote:

Originally Posted by inq314

Just went black and died! 14 ibook, was sent to me from the applestore online just 3 days ago. DANGIT! How can we band together to get replacements. I called support today and they actually suggested a repair, c'mon I just bought this thing! I want a replacement that works.

Repair means that they'll replace everything that's not working about it until it works, you won't be able to tell the difference between a repair and a replacement. Repairs just save on parts...if your screen, hard drive, keyboard and memory all work, why replace all of them when you can just replace the monitor cable?

stevep · Nov 4, 2005, 04:31 PM

In the UK you'd be entitled to a replacement or full refund. Not sure but I think our consumer laws are biased towards the consumer a bit more favourably over here. I'm guessing you're in the US though???

May 1, 2005, 01:52 PM	#1
AP_piano295 macrumors 65816 Join Date: Mar 2005	My new ibook just died I was editting a movie on my 14inch combo drive ibook g4 and it just died without warning power went off and it wont turn back on????? HELP
	0

May 1, 2005, 01:54 PM	#2
edesignuk Demi-God (Moderator emeritus) Join Date: Mar 2002 Location: London, England	Unplug from mains, remove battery. Put it all back and try again. Always the first course of action You never know your luck... __________________
	0

May 1, 2005, 01:54 PM	#3
jsw Demi-God (Moderator emeritus) Join Date: Mar 2004 Location: Andover, MA	Dumb question, but was your battery out of charge and/or loose? If not, call Apple. You have a warranty, and you should use it! __________________ You'll be the one moaning for me to give you some. - THC(taken out of context)
	0

Nov 3, 2005, 05:49 PM	#4
inq314 macrumors newbie Join Date: Nov 2005	So Did Mine! Just went black and died! 14 ibook, was sent to me from the applestore online just 3 days ago. DANGIT! How can we band together to get replacements. I called support today and they actually suggested a repair, c'mon I just bought this thing! I want a replacement that works.
	0

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Nov 4, 2005, 04:31 PM	#6
stevep macrumors 6502a Join Date: Oct 2004 Location: UK	In the UK you'd be entitled to a replacement or full refund. Not sure but I think our consumer laws are biased towards the consumer a bit more favourably over here. I'm guessing you're in the US though???
	0

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