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Sprint iPhone Pre-Order Status Thread

C

Cgbspur21

macrumors member
Original poster
Dec 24, 2010
78
0
Hey guys, I thought it would be a good idea to have a thread going to compare statues of our pre-orders. Mine is still processing :/ and I didn't receive a confirmation email. What about the rest of y'all? Thanks in advance for contributing!

~Cgbspur21~
 
I ordered my on launch day and receive a confirmation e-mail within a few minutes.
 
godoggo said:
I ordered my on launch day and receive a confirmation e-mail within a few minutes.
Click to expand...

Same here!

If I check my order status I am told that a shiny new iPhone is in their warehouse waiting for me and I can expect it in the 14th, or 15th at the latest. The charge has also been processed, already,

I ordered around 9:30 am PDT.
 
I ordered a 32GB black iPhone 4s (sprint) yesterday (Fri) through Apple.com at 10am eastern and got my confirmation email about 4pm. It has since gone from reciept to processing to preparing for shipment. I checked it several times and have been excited to see my order move through the various steps. It has always shown a shipped by Oct 14th date.

Can't wait to get it! Long time Sprint customer, so it will be my first iPhone!
 
Where does it say preparing for shipment for you guys?

I ordered through the Sprint website and got my order number email and an email saying I have a new shared plan.

I entered my confirmation number on the website and it just says they have my iPhones in the warehouse and will be at my door on the 14th or 15th. Nothing else and doesn't say preparing for shipment.
 
Here's my status. Ordered at 2AM but forgot to add AppleCare+. Called to add it, customer service cancelled my order and couldn't revive it. Now my eligibility is in limbo so I can't place a new discounted order and they tell me eligibility should be restored in 7 days...

Now I remember why I avoid calling customer service. They seem to always screw things up. (BTW. I have my phones preordered with Best Buy now at full price. They'll adjust it down IF my eligibility is restored in time so I can get one on Friday.)
 
Same here!

If I check my order status I am told that a shiny new iPhone is in their warehouse waiting for me and I can expect it in the 14th, or 15th at the latest. The charge has also been processed, already,



My status as well. I guess all we do now is wait for the tracking number to populate from whomever is shipping it
 
Wow. Sounds like there are others with issues as well. It's just bothering me because I have received NO email yet, and it's processing with no change in over 36 hours now. I called Sprint earlier and was told that the order was just processing but the service agent wasnt much help in regards to the email issue. So...I'm calling back. Will update...

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burmguy said:
Same here!

If I check my order status I am told that a shiny new iPhone is in their warehouse waiting for me and I can expect it in the 14th, or 15th at the latest. The charge has also been processed, already,



My status as well. I guess all we do now is wait for the tracking number to populate from whomever is shipping it
Click to expand...

Where are you checking your order status?
 
Pre ordered the white 32GB today... Just got this email.

The Sprint item(s) you ordered may be temporarily out of stock:

Order Line Details
----------------------------------
Product Details: iPhone 4S White 32GB


Edit.. It still says Thanks for pre-ordering. A shiny new iPhone is waiting for you in our warehouse..
 
I ordered the black 64GB 4s on launch day and receive a confirmation e-mail a few hours later.
 
I ordered the black 16gb 4S around 6:00 AM PST on Friday and my status still shows that it is in the warehouse and delivery date should be 14th or 15th.
 
I went to my local Sprint store instead. They took down my name for a white/32 and said they will hold it for me until the end of the day on the 14th. Hope this works out smoothly! I couldn't order online because it requires to be shipped to the billing address, which is on the opposite end of the country from where I live.
 
ma1234 said:
I went to my local Sprint store instead. They took down my name for a white/32 and said they will hold it for me until the end of the day on the 14th. Hope this works out smoothly! I couldn't order online because it requires to be shipped to the billing address, which is on the opposite end of the country from where I live.
Click to expand...

You may want to double check that, Sprint's official announcement said no/wait hold lists for in store pick-ups.
 
verwon said:
You may want to double check that, Sprint's official announcement said no/wait hold lists for in store pick-ups.
Click to expand...

I realize that, but my store, a small location downtown, is writing down names and holding them. I will double check again Monday, but not worried.
 
Ordered my 64gb Black 11am Eastern 1st day. Got an email from Sprint just TODAY telling me to call Sprint.
Did, and among other things, Sprint told me to expect it 14-15.

I'd better get it on the 14th latest >.<
 
Mine says processing order. I used sprint.com at around 11am Pacific time. Got email right away.
My dad ordered 2 a few hours later. He will be waiting the 1-2 weeks.
I don't mind waiting if I have to. I'm deployed so I'll just be playing with it in airplane mode anyways...
 
Last edited:
ma1234 said:
I went to my local Sprint store instead. They took down my name for a white/32 and said they will hold it for me until the end of the day on the 14th. Hope this works out smoothly! I couldn't order online because it requires to be shipped to the billing address, which is on the opposite end of the country from where I live.
Click to expand...

I got mine to ship to a different address.....I just called them up and they changed it!
 
burmguy said:
Same here!

If I check my order status I am told that a shiny new iPhone is in their warehouse waiting for me and I can expect it in the 14th, or 15th at the latest. The charge has also been processed, already,



My status as well. I guess all we do now is wait for the tracking number to populate from whomever is shipping it
Click to expand...

Cgbspur21 said:
Wow. Sounds like there are others with issues as well. It's just bothering me because I have received NO email yet, and it's processing with no change in over 36 hours now. I called Sprint earlier and was told that the order was just processing but the service agent wasnt much help in regards to the email issue. So...I'm calling back. Will update...

----------



Where are you checking your order status?
Click to expand...

I've checked on the order number email they sent me. I type in my confirmation number and it shows what burmguy posted.
 
Apple9to5 said:
I got mine to ship to a different address.....I just called them up and they changed it!
Click to expand...

I've been trying to ask if they can do that and everybody says no. I don't want to risk placing the order and sending it to my home in Florida where nobody currently is. Oh well.
 
The only email I got was a Welcome to Sprint BAN email. I do have the confirmation number. I called Sprint and they said it has already processed. Im new to sprint so They were able to give me my new phone numbers already, account number etc. All I need now is tracking and phone
 
burmguy said:
The only email I got was a Welcome to Sprint BAN email. I do have the confirmation number. I called Sprint and they said it has already processed. Im new to sprint so They were able to give me my new phone numbers already, account number etc. All I need now is tracking and phone
Click to expand...

Nice. I should give them a call too and get my new numbers. We probably won't get our tracking numbers until mid or late next week. Hopefully earlier though!:)
 
tonyy said:
Nice. I should give them a call too and get my new numbers. We probably won't get our tracking numbers until mid or late next week. Hopefully earlier though!:)
Click to expand...

I thought it was weird that the confirmation said we may not get one at all. I would feel more comfortable if I had one
 
burmguy said:
I thought it was weird that the confirmation said we may not get one at all. I would feel more comfortable if I had one
Click to expand...

Where did it say that? I looked in the 2 emails that I've received from Sprint and none have said I may not get one.
 
I ordered first day through the Apple web site for a phone with Sprint. Received email a few hours later from Apple confirming my order. In the email is a link to an Apple page that opens on my a order history. On that page it showed "reciept" of my order. Checking it later showed my order moved to "processing" and now is in the "preparation for shipment" phase. That's how I've been able to keep track of my order status.
 
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