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Old Oct 10, 2011, 08:19 AM   #1
macrumors 6502a
Join Date: Apr 2009
Location: England
iPhone 4: Is My Speaker Broken?

Hello everyone.

I purchased my GF a new iPhone 4 on Friday. I dropped hers into about 1-2cm's of liquid and thought the best thing for me to do is buy a new one. I know I could have taken it to the genius bar etc etc.

But we set it up yesterday and noticed today it will not make any kind of noise at all. The phone is not on silent and the volume is max. When you adjust the volume it says 'Ringer' so the phone doesn't think a headset is plugged in. When I say it will make no noise it does through a headset but not through the speaker. no lock noise, no key clicks, no music or tones.

I have tried the following:

Inserting a headset in and out.
Reset all settings.
Full restore on iTunes.

I have booked myself in for a Genius bar appointment and face a 60 mile round trip. I hope they will change the phone for a brand new boxed phone considering it was faulty out of the box.

Is there anything else that I have not tried?
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Old Oct 10, 2011, 08:52 AM   #2
macrumors Demi-God
FreakinEurekan's Avatar
Join Date: Sep 2011
Location: Eureka Springs, Arkansas
Maybe a long shot, but this worked for me once - Get a flashlight and see if there is any foreign material stuck in the dock connector. Sometimes there will be a little something in there causing resistance on the connector that makes the phone think it's in an audio dock. Compressed air or gentle persuasion with a toothpick or piece of paper can solve that problem.
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Old Oct 11, 2011, 05:04 PM   #3
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macrumors 6502a
Join Date: Apr 2009
Location: England
Just to let you guys know Apple changed my phone as a 'Retail exchange'.

The Genius said because of its age they would exchange it for a brand new iPhone from their inventory.

It has sound!
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