The iPhone "iPhone" could not be restored. An internal error has occured. - Page 2

Europe calling · 02:03 PM

Same message here.
And when i try again, while my iPhone had been backed up and the whole iOS had already been downloaded, it starts the whole process again from scratch.
Even the second time it 'just did'nt work'

I'll try again tomorrow

asleep · Oct 12, 2011, 01:53 PM

Man ..... I already suck at iOS5.

stevelaw · Oct 12, 2011, 01:53 PM

same error. 4g, not jailbroken.

YoungLew · Oct 12, 2011, 01:54 PM

I got the same thing. I'm on a iP4 on 4.3.5.

I keep retrying but it keeps failing, the download was fine it appears the issue is with installing the OS.

I did notice it tries to verify the installation with Apple so maybe its due to over utilisation of Apples servers?

BlackFalcon448 · Oct 12, 2011, 01:56 PM

Quote:

Originally Posted by YoungLew

I got the same thing. I'm on a iP4 on 4.3.5.

I keep retrying but it keeps failing, the download was fine it appears the issue is with installing the OS.

I did notice it tries to verify the installation with Apple so maybe its due to over utilisation of Apples servers?

I'm going to try an option+restore and I''l report back on my success/failure

Pimptastic · Oct 12, 2011, 01:57 PM

Yep, i got this too the first couple of times, then it worked

The Game 161 · Oct 12, 2011, 01:57 PM

Those who Have had this error post in this thread when you get it to work please

Give the rest of us some hope

I may do it before bed then 4.30am then it will surely work

Megagator · Oct 12, 2011, 01:58 PM

Had the same exact error ( on OS X .7.1). put the iPod in recovery mode and hit restore. It authorized and then began. Works like a charm!

Demosthenes X · Oct 12, 2011, 01:58 PM

I got the same thing. Just keep trying - my iPhone updated fine on the second try, my iPad took three or four, but is updating now. I'm guessing it's just a lot of requests hitting Apple's servers.

cstevens · Oct 12, 2011, 01:58 PM

Me too

iPhone 4 16GB

WAM2 · Oct 12, 2011, 01:58 PM

wtf, I Cant update or restore my iPhone 4 to iOS 5, it says An Internal Error Occurred.

JunkyDog · Oct 12, 2011, 01:58 PM

Guys guys, didnt you ever think of updating the itunes program itself, try to do so, and run the upgrade again. Works here, but i also got the same error as you did, i updated my itunes, and viola, running ios 5.. :-)

MustangJoe · 03:41 PM

Same here! Won't work for my iPod Touch 4th gen or iPad 2.

Edit: Just got IOS 5 on iPod Touch 4th gen. Will have to try later on iPad 2.

Edit 2: Got IOS 5 on iPad 2. Now just got to get setting and everything just the way I want so I will be good to go when I get my iPhone 4S!

settledown · Oct 12, 2011, 01:59 PM

try rebooting your iphone

this worked for me

YoungLew · Oct 12, 2011, 01:59 PM

Quote:

Originally Posted by MightyMac007

Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.

Good luck, i started the download of iOS5 and 10.7.2 at the same time and iOS5 is long finished and 10.7.2 thinks its going to take 4 hours!

c.james · Oct 12, 2011, 02:00 PM

Ugh, same problem here. iPhone 4.. it was jailbroken but I updated to 4.2.10 prior to updating to OS 5. Rebooted the computer and iTunes, still getting the same message. Anyone have any idea why this is happening?

Pheo · Oct 12, 2011, 02:00 PM

Rebooting both devices now to see if it's that, although what's the betting rebooting makes iTunes d/l the update again!

maflynn · Oct 12, 2011, 02:00 PM

I got the same thing, but it took a couple of tries and it worked. I didn't need to put it DFU mode or anything I just retried and it worked

pechenie · Oct 12, 2011, 02:00 PM

How to launch an update without backup? This thing is taking too much time.

peskaa · Oct 12, 2011, 02:00 PM

Same problem, running iTunes 10.5 on OS X 10.7.1 - but the OS version shouldn't matter.

Tips?

c.james · Oct 12, 2011, 02:00 PM

And I am running the latest version of iTunes (10.5) so it's not that.

StuW · Oct 12, 2011, 02:01 PM

Updated iTunes and tried to update, got the error message. Going to update my OSX and try again! Anyone fixed it??

stridemat · Oct 12, 2011, 02:01 PM

Quote:

Originally Posted by icyfire

I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.

Back up you phone and then click restore instead of update. That should get you sorted. Then restore from back up when iOS 5 is installed.

ru4real · Oct 12, 2011, 02:01 PM

Quote:

Originally Posted by settledown

try rebooting your iphone

this worked for me

Running through a similar issue with my phone. My computer could not restore the phone, but by going into settings --> general and doing a complete reset ON THE PHONE I was able to get it reset. It's attempting a new restore from my computer now... should be able to let you know how that goes in about 3 minutes.

asleep · Oct 12, 2011, 02:01 PM

Quote:

Originally Posted by junkydog

guys guys, didnt you ever think of updating the itunes program itself, try to do so, and run the upgrade again. Works here, but i also got the same error as you did, i updated my itunes, and viola, running ios 5.. :-)

10.5.0.142

Oct 12, 2011, 01:52 PM	#26
Europe calling macrumors regular Join Date: Jun 2007 Location: The Netherlands	Same message here. And when i try again, while my iPhone had been backed up and the whole iOS had already been downloaded, it starts the whole process again from scratch. Even the second time it 'just did'nt work' I'll try again tomorrow Attached Thumbnails __________________ 15.4" Macbook Pro 2.2 Ghz Intel Core i7, 4 Gb RAM \| OSX 10.8.3 \| 23" ACD \| iPhone4 \| TV2 \| iPad3 Last edited by Europe calling; Oct 12, 2011 at 02:03 PM.
	0

Oct 12, 2011, 01:53 PM	#28
stevelaw macrumors member Join Date: Sep 2007	got it too same error. 4g, not jailbroken.
	-2

Oct 12, 2011, 01:54 PM	#29
YoungLew macrumors regular Join Date: Jun 2009	I got the same thing. I'm on a iP4 on 4.3.5. I keep retrying but it keeps failing, the download was fine it appears the issue is with installing the OS. I did notice it tries to verify the installation with Apple so maybe its due to over utilisation of Apples servers? __________________ 2011 - 11" MBA \| Core i5 \| 4 GB RAM \| 128GB SSD iPhone 5 32GB
	0

Oct 12, 2011, 01:58 PM	#33
Megagator macrumors regular Join Date: Aug 2010 Location: USA	Fixed Had the same exact error ( on OS X .7.1). put the iPod in recovery mode and hit restore. It authorized and then began. Works like a charm!
	0

Oct 12, 2011, 01:58 PM	#34
Demosthenes X macrumors 68000 Join Date: Oct 2008	I got the same thing. Just keep trying - my iPhone updated fine on the second try, my iPad took three or four, but is updating now. I'm guessing it's just a lot of requests hitting Apple's servers. __________________ 13" MacBook Pro: Pissing off elitist Mac users since 2009!
	0

Oct 12, 2011, 01:53 PM	#27
asleep Contributor Join Date: Sep 2007	Man ..... I already suck at iOS5.
	2

Oct 12, 2011, 01:57 PM	#31
Pimptastic macrumors member Join Date: Nov 2006 Location: Up North, UK	Yep, i got this too the first couple of times, then it worked
	0

Oct 12, 2011, 01:57 PM	#32
The Game 161 macrumors 68020 Join Date: Dec 2010 Location: UK	Those who Have had this error post in this thread when you get it to work please Give the rest of us some hope I may do it before bed then 4.30am then it will surely work
	0

Oct 12, 2011, 01:58 PM	#35
cstevens macrumors newbie Join Date: Oct 2011	Me too iPhone 4 16GB
	0

Oct 12, 2011, 01:58 PM	#36
WAM2 macrumors 6502 Join Date: Jan 2011 Location: United States	"An Internal Error Occurred" wtf, I Cant update or restore my iPhone 4 to iOS 5, it says An Internal Error Occurred.
	0

Oct 12, 2011, 01:58 PM	#37
JunkyDog macrumors 6502 Join Date: Sep 2011	Guys guys, didnt you ever think of updating the itunes program itself, try to do so, and run the upgrade again. Works here, but i also got the same error as you did, i updated my itunes, and viola, running ios 5.. :-) __________________ iPhone 4 - 16GB - IOS 5.0.1 Un-Tethered iPhone 4 - 16GB - IOS 5.0.1 Un-Tethered iPod Touch 3G - 32GB - IOS 4.1.0 Un-Tethered
	0

Oct 12, 2011, 01:58 PM	#38
MustangJoe macrumors member Join Date: Aug 2011	Same here! Won't work for my iPod Touch 4th gen or iPad 2. Edit: Just got IOS 5 on iPod Touch 4th gen. Will have to try later on iPad 2. Edit 2: Got IOS 5 on iPad 2. Now just got to get setting and everything just the way I want so I will be good to go when I get my iPhone 4S! Last edited by MustangJoe; Oct 12, 2011 at 03:41 PM.
	0

Oct 12, 2011, 01:59 PM	#39
settledown macrumors regular Join Date: Feb 2003 Location: pittsburgh	try rebooting your iphone this worked for me __________________ sig.'s waste time and brain bandwidth
	0

Oct 12, 2011, 02:00 PM	#41
c.james macrumors newbie Join Date: Jul 2011	Ugh, same problem here. iPhone 4.. it was jailbroken but I updated to 4.2.10 prior to updating to OS 5. Rebooted the computer and iTunes, still getting the same message. Anyone have any idea why this is happening?
	0

Oct 12, 2011, 02:00 PM	#42
Pheo macrumors regular Join Date: Jun 2011	Rebooting both devices now to see if it's that, although what's the betting rebooting makes iTunes d/l the update again!
	0

Oct 12, 2011, 02:00 PM	#43
maflynn Demi-God (Moderator) Join Date: May 2009 Location: Boston	I got the same thing, but it took a couple of tries and it worked. I didn't need to put it DFU mode or anything I just retried and it worked __________________ ~Mike Flynn
	0

Oct 12, 2011, 02:00 PM	#44
pechenie macrumors newbie Join Date: Sep 2011	How to launch an update without backup? This thing is taking too much time.
	0

Oct 12, 2011, 02:00 PM	#45
peskaa macrumors 68020 Join Date: Mar 2008 Location: London, UK	Same problem, running iTunes 10.5 on OS X 10.7.1 - but the OS version shouldn't matter. Tips? __________________ rMBP 15"(2012) 2.3 i7 \| 16GB \| 256GB \| 650M iMac 27"(2011) 3.1 i5 \| 8GB \| 1TB \| 6970M DS211j 2x2TB
	0

Oct 12, 2011, 02:01 PM	#47
StuW macrumors newbie Join Date: Sep 2011	Updated iTunes and tried to update, got the error message. Going to update my OSX and try again! Anyone fixed it?? __________________ - iPhone 5 32GB Black - 15" MBP i7 750GB - New iPad 32GB Black
	0

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