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Old Oct 12, 2011, 01:52 PM   #26
Europe calling
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Same message here.
And when i try again, while my iPhone had been backed up and the whole iOS had already been downloaded, it starts the whole process again from scratch.
Even the second time it 'just did'nt work'

I'll try again tomorrow
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Last edited by Europe calling; Oct 12, 2011 at 02:03 PM.
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Old Oct 12, 2011, 01:53 PM   #27
asleep
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Man ..... I already suck at iOS5.
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Old Oct 12, 2011, 01:53 PM   #28
stevelaw
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got it too

same error. 4g, not jailbroken.
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Old Oct 12, 2011, 01:54 PM   #29
YoungLew
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I got the same thing. I'm on a iP4 on 4.3.5.

I keep retrying but it keeps failing, the download was fine it appears the issue is with installing the OS.

I did notice it tries to verify the installation with Apple so maybe its due to over utilisation of Apples servers?
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Old Oct 12, 2011, 01:56 PM   #30
BlackFalcon448
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Quote:
Originally Posted by YoungLew View Post
I got the same thing. I'm on a iP4 on 4.3.5.

I keep retrying but it keeps failing, the download was fine it appears the issue is with installing the OS.

I did notice it tries to verify the installation with Apple so maybe its due to over utilisation of Apples servers?
I'm going to try an option+restore and I''l report back on my success/failure
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Old Oct 12, 2011, 01:57 PM   #31
Pimptastic
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Yep, i got this too the first couple of times, then it worked
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Old Oct 12, 2011, 01:57 PM   #32
The Game 161
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Those who Have had this error post in this thread when you get it to work please

Give the rest of us some hope

I may do it before bed then 4.30am then it will surely work
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Old Oct 12, 2011, 01:58 PM   #33
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Fixed

Had the same exact error ( on OS X .7.1). put the iPod in recovery mode and hit restore. It authorized and then began. Works like a charm!
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Old Oct 12, 2011, 01:58 PM   #34
Demosthenes X
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I got the same thing. Just keep trying - my iPhone updated fine on the second try, my iPad took three or four, but is updating now. I'm guessing it's just a lot of requests hitting Apple's servers.
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Old Oct 12, 2011, 01:58 PM   #35
cstevens
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Me too

iPhone 4 16GB
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Old Oct 12, 2011, 01:58 PM   #36
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"An Internal Error Occurred"

wtf, I Cant update or restore my iPhone 4 to iOS 5, it says An Internal Error Occurred.
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Old Oct 12, 2011, 01:58 PM   #37
JunkyDog
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Guys guys, didnt you ever think of updating the itunes program itself, try to do so, and run the upgrade again. Works here, but i also got the same error as you did, i updated my itunes, and viola, running ios 5.. :-)
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Old Oct 12, 2011, 01:58 PM   #38
MustangJoe
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Same here! Won't work for my iPod Touch 4th gen or iPad 2.

Edit: Just got IOS 5 on iPod Touch 4th gen. Will have to try later on iPad 2.

Edit 2: Got IOS 5 on iPad 2. Now just got to get setting and everything just the way I want so I will be good to go when I get my iPhone 4S!

Last edited by MustangJoe; Oct 12, 2011 at 03:41 PM.
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Old Oct 12, 2011, 01:59 PM   #39
settledown
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try rebooting your iphone

this worked for me
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Old Oct 12, 2011, 01:59 PM   #40
YoungLew
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Quote:
Originally Posted by MightyMac007 View Post
Getting the same thing here on my Verizon iPhone. If you click 'More Information' on the error message, it suggests updating the OS and restarting the computer. I know these are generic steps, but I'm going try it (didn't upgrade 10.7.2 yet) and see if that helps.
Good luck, i started the download of iOS5 and 10.7.2 at the same time and iOS5 is long finished and 10.7.2 thinks its going to take 4 hours!
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Old Oct 12, 2011, 02:00 PM   #41
c.james
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Ugh, same problem here. iPhone 4.. it was jailbroken but I updated to 4.2.10 prior to updating to OS 5. Rebooted the computer and iTunes, still getting the same message. Anyone have any idea why this is happening?
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Old Oct 12, 2011, 02:00 PM   #42
Pheo
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Rebooting both devices now to see if it's that, although what's the betting rebooting makes iTunes d/l the update again!
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Old Oct 12, 2011, 02:00 PM   #43
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I got the same thing, but it took a couple of tries and it worked. I didn't need to put it DFU mode or anything I just retried and it worked
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Old Oct 12, 2011, 02:00 PM   #44
pechenie
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How to launch an update without backup? This thing is taking too much time.
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Old Oct 12, 2011, 02:00 PM   #45
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Same problem, running iTunes 10.5 on OS X 10.7.1 - but the OS version shouldn't matter.

Tips?
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Old Oct 12, 2011, 02:00 PM   #46
c.james
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And I am running the latest version of iTunes (10.5) so it's not that.
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Old Oct 12, 2011, 02:01 PM   #47
StuW
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Updated iTunes and tried to update, got the error message. Going to update my OSX and try again! Anyone fixed it??
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Old Oct 12, 2011, 02:01 PM   #48
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Quote:
Originally Posted by icyfire View Post
I'm trying to update my Verizon iPhone 4 running 4.2.10 to iOS 5. I keep getting the message "The iPhone "iPhone" could not be restored. An internal error has occured." Tried using DFU mode and same problem. Any suggestions? P.S. it is not jailbroken.
Back up you phone and then click restore instead of update. That should get you sorted. Then restore from back up when iOS 5 is installed.
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Old Oct 12, 2011, 02:01 PM   #49
ru4real
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Quote:
Originally Posted by settledown View Post
try rebooting your iphone

this worked for me
Running through a similar issue with my phone. My computer could not restore the phone, but by going into settings --> general and doing a complete reset ON THE PHONE I was able to get it reset. It's attempting a new restore from my computer now... should be able to let you know how that goes in about 3 minutes.
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Old Oct 12, 2011, 02:01 PM   #50
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Originally Posted by junkydog View Post
guys guys, didnt you ever think of updating the itunes program itself, try to do so, and run the upgrade again. Works here, but i also got the same error as you did, i updated my itunes, and viola, running ios 5.. :-)
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