The iPhone "iPhone" could not be restored. An internal error has occured. - Page 3

WAM2 · Oct 12, 2011, 02:02 PM

Quote:

Originally Posted by pechenie

How to launch an update without backup? This thing is taking too much time.

Same here.

The Game 161 · Oct 12, 2011, 02:02 PM

My guess is there are too many doing it

Try later I say

dreamover · Oct 12, 2011, 02:02 PM

on try 7 or 8. there's gotta be a fix.

Jack06 · Oct 12, 2011, 02:03 PM

Been trying to upgrade but keep getting an error message (see below)

I've tried uninstalling itunes, and reinstalling (10.5)
I've restarted my computer and made sure everything was up to date.

I'm running a Macbook pro 10.6.8 and trying to update my iPhone 4.

Anyone else having this problem?

thanks in advance!

babyt · Oct 12, 2011, 02:04 PM

me too

tried restarting my mac
and redownloading the new iTunes.
aint getting nothing

stridemat · Oct 12, 2011, 02:04 PM

Back up you iPhone and then click Restore instead of Update. Then restore your files from the backup.

Anotoneher · Oct 12, 2011, 02:05 PM

Quote:

Originally Posted by The Game 161

My guess is there are too many doing it

Try later I say

Yep.

I rebooted my macbook, tried my macbook air with 10.7.2, tried with snow leopard, hard-reset my iPhone and I still can't update to iOS 5. Have tried 12 times now. My guess is WAY too many people accessing the cloud and trying to update their iPhones world wide.

The problem is Apple launched ios5 world-wide at the same exact time. Pretty idiotic IMO. But Apple has never really been that great at product launches anyways. It's always a huge mess.

Pheo · Oct 12, 2011, 02:05 PM

I'm guessing probably the download from Apple corrupted in some way, due the volumes. Giving it 1 more try here then I'm going to the gym

soco · Oct 12, 2011, 02:05 PM

Wrong forum; stridemat's right. Should work perfectly fine.

pezasied182 · Oct 12, 2011, 02:07 PM

I think you have to just keep trying it. I kept getting that error, tried three different sync cables, tried to restore then back up, nothing worked. Just tried it again and it works.

cambookpro · Oct 12, 2011, 02:07 PM

Same error here

Will try for another hour then just will leave until tomorrow

Tried installing 10.7.2 to see if that fixes anything, just installing now.

Anotoneher · Oct 12, 2011, 02:07 PM

Quote:

Originally Posted by Pheo

I'm guessing probably the download from Apple corrupted in some way, due the volumes. Giving it 1 more try here then I'm going to the gym

How would I delete the downloaded update and redownload it?

Jack06 · Oct 12, 2011, 02:08 PM

Oh, sorry guys.
Will give it a shot!

Summez · Oct 12, 2011, 02:09 PM

I had this error on a 32GB iPad 2, I restarted iTunes and now its installing.

pezasied182 · Oct 12, 2011, 02:10 PM

Quote:

Originally Posted by cambookpro

Same error here

Will try for another hour then just will leave until tomorrow

Tried installing 10.7.2 to see if that fixes anything, just installing now.

I can't even download 10.7.2

SpaceKyd · Oct 12, 2011, 02:11 PM

Quote:

Originally Posted by avsrock90

Failed here too. DFU'd my iPhone. Huge mistake. Won't even go back to the old os now.

Do the same steps you performed to DFU and your phone should turn back on.

dealmaker · Oct 12, 2011, 02:11 PM

Same here - tried 12 times now! ..and done everything it suggested on the resource page! WTF!!!

WAM2 · Oct 12, 2011, 02:12 PM

D*MN! This sucks, I Gotta leave soon, and wanna be using iOS 5. COMMON

Anotoneher · Oct 12, 2011, 02:14 PM

Question:

Why is it when I click update iTunes notifies me I have purchases which have not been transferred to iTunes. So I transfer the purchases, then click update and it tells me again.

Also, I can't sync ANY of my apps, if I click sync apps they all delete off my phone and I have to unclick sync apps to get them all back. Never had this problem until I upgraded iTunes last night.

Airplanepics · Oct 12, 2011, 02:14 PM

Keep trying, it does install eventually!

davidlw · Oct 12, 2011, 02:14 PM

I have tried to update both my iPad and iPhone on 2 different Mac's and keep getting "Could Not be restored. An Internal error occurred". Any suggestions?

Lord Blackmore · Oct 12, 2011, 02:14 PM

I see the restore error when I try to update my ipad2, but I didn't see it for my iphone 4.

dealmaker · Oct 12, 2011, 02:15 PM

Tried all three iPhone 4's in the house - same problem!! Grrr!

rockhard · Oct 12, 2011, 02:15 PM

Getting an error when it's trying to validate with Apple. Says something about not being eligible for this build or something.

On my 3rd try. Why does it have to back up the iPhone every time you try?

edit: 3rd try didn't work. WTF.

bembol · Oct 12, 2011, 02:16 PM

Just bought the 64GB touch 4G.

I've had so many iDevices and this is the first time I ran into something like this.

Oct 12, 2011, 02:03 PM	#54
Jack06 macrumors member Join Date: Jul 2009	Anyone having problems with upgrading to iOS 5? Been trying to upgrade but keep getting an error message (see below) I've tried uninstalling itunes, and reinstalling (10.5) I've restarted my computer and made sure everything was up to date. I'm running a Macbook pro 10.6.8 and trying to update my iPhone 4. Anyone else having this problem? thanks in advance! Attached Thumbnails
	0

Oct 12, 2011, 02:04 PM	#55
babyt macrumors regular Join Date: Jul 2009 Location: texas	me too tried restarting my mac and redownloading the new iTunes. aint getting nothing __________________ iPhone 3G iPhone 4 2nd gen iPod nano 15" MacBookPro i7 HighRes Antiglare
	0

Oct 12, 2011, 02:04 PM	#56
stridemat Demi-God (Moderator) Join Date: Apr 2008 Location: UK	Back up you iPhone and then click Restore instead of Update. Then restore your files from the backup. __________________ I support the MacRumors Blood Drive!
	0

Oct 12, 2011, 02:05 PM	#59
soco macrumors Demi-God Join Date: Dec 2009 Location: Kew Gardens, New York	Wrong forum; stridemat's right. Should work perfectly fine. __________________ Slate Verizon iPhone 5 (Week 37) • MacBook Pro (2011) Canon EOS Rebel T3 • Kit 18-55mm Lens Contribute to MacRumors: Become a Demi-God! ...Mr. Pink lives forever...
	0

Oct 12, 2011, 02:07 PM	#61
cambookpro macrumors 68030 Join Date: Feb 2010 Location: Berks, England	Same error here Will try for another hour then just will leave until tomorrow Tried installing 10.7.2 to see if that fixes anything, just installing now. __________________ Can’t repeat the past?... Why of course you can!
	0

Oct 12, 2011, 02:02 PM	#52
The Game 161 macrumors 68020 Join Date: Dec 2010 Location: UK	My guess is there are too many doing it Try later I say
	0

Oct 12, 2011, 02:02 PM	#53
dreamover macrumors newbie Join Date: Jun 2009	on try 7 or 8. there's gotta be a fix.
	0

Oct 12, 2011, 02:05 PM	#58
Pheo macrumors regular Join Date: Jun 2011	I'm guessing probably the download from Apple corrupted in some way, due the volumes. Giving it 1 more try here then I'm going to the gym
	0

Oct 12, 2011, 02:07 PM	#60
pezasied182 macrumors 6502 Join Date: Jun 2011	I think you have to just keep trying it. I kept getting that error, tried three different sync cables, tried to restore then back up, nothing worked. Just tried it again and it works.
	0

Oct 12, 2011, 02:08 PM	#63
Jack06 macrumors member Join Date: Jul 2009	Oh, sorry guys. Will give it a shot!
	0

Oct 12, 2011, 02:09 PM	#64
Summez macrumors member Join Date: Mar 2011	I had this error on a 32GB iPad 2, I restarted iTunes and now its installing. __________________ 27" iMac, 17" iMac G4, 13" Macbook Pro, iPad 3 32GB wifi, iPhone 3GS, iPhone 4S, iPod Touch, iPod Nano (1st Gen, 5th Gen, 6th Gen), iPod Shuffle,iPod Classic 160GB
	0

Oct 12, 2011, 02:11 PM	#67
dealmaker macrumors member Join Date: Sep 2010	Same here - tried 12 times now! ..and done everything it suggested on the resource page! WTF!!!
	0

Oct 12, 2011, 02:12 PM	#68
WAM2 macrumors 6502 Join Date: Jan 2011 Location: United States	D*MN! This sucks, I Gotta leave soon, and wanna be using iOS 5. COMMON
	0

Oct 12, 2011, 02:14 PM	#69
Anotoneher macrumors member Join Date: Feb 2011	Question: Why is it when I click update iTunes notifies me I have purchases which have not been transferred to iTunes. So I transfer the purchases, then click update and it tells me again. Also, I can't sync ANY of my apps, if I click sync apps they all delete off my phone and I have to unclick sync apps to get them all back. Never had this problem until I upgraded iTunes last night.
	0

Oct 12, 2011, 02:14 PM	#70
Airplanepics macrumors newbie Join Date: Mar 2008 Location: London	Keep trying, it does install eventually!
	0

Oct 12, 2011, 02:14 PM	#71
davidlw macrumors 6502a Join Date: May 2008	Keep getting Internal error occurred I have tried to update both my iPad and iPhone on 2 different Mac's and keep getting "Could Not be restored. An Internal error occurred". Any suggestions?
	0

Oct 12, 2011, 02:14 PM	#72
Lord Blackmore macrumors newbie Join Date: May 2011	I see the restore error when I try to update my ipad2, but I didn't see it for my iphone 4.
	0

Oct 12, 2011, 02:15 PM	#73
dealmaker macrumors member Join Date: Sep 2010	Tried all three iPhone 4's in the house - same problem!! Grrr!
	0

Oct 12, 2011, 02:15 PM	#74
rockhard macrumors newbie Join Date: Jan 2011	Getting an error when it's trying to validate with Apple. Says something about not being eligible for this build or something. On my 3rd try. Why does it have to back up the iPhone every time you try? edit: 3rd try didn't work. WTF.
	0

Oct 12, 2011, 02:16 PM	#75
bembol macrumors 6502a Join Date: Jul 2006 Location: iCloud	Just bought the 64GB touch 4G. I've had so many iDevices and this is the first time I ran into something like this.
	0

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