iPhone capacity problem - Large 'Other' section

RichardLynch · Oct 12, 2011, 07:35 PM

Since updating my iPhone 4 to iOS5, it appears my music has not synced to the device. All my apps and such have been transfered back but not my music. Ive had a look on iTunes and looking on the capacity status bar it currently shows:

PHOTOS: 1.74gb
APPS: 1.42gb
VIDEOS: 0.10gb
OTHER: 6.3gb

Ive gone onto my phone onto Settings > General > Usage, and under the iCloud section it says:
TOTAL STORAGE: 5.0gb
AVAILABLE: 2.8gb

Are these two linked? I cant be dealing with that?! Any ideas people??

psykick5 · Oct 12, 2011, 07:59 PM

Same here... it filled my iPod Touch to the max. Zero bytes empty. iOS 5 is pissing me off...

AnthroMatt · Oct 12, 2011, 08:03 PM

Quote:

Originally Posted by psykick5

Same here... it filled my iPod Touch to the max. Zero bytes empty. iOS 5 is pissing me off...

I posted a thread on this earlier today, as I had the same issue. Essentially something in the update process got messed up. You will have to do a restore to correct the issue.

Ole'schooliBook · Oct 12, 2011, 08:09 PM

Quote:

Originally Posted by AnthroMatt

I posted a thread on this earlier today, as I had the same issue. Essentially something in the update process got messed up. You will have to do a restore to correct the issue.

Did the restore from backup fix the problem for you? I'm experiencing the same issue, unfortunately and am still in the restore process. Last time my "other" ballooned from 0.15gb to over 7gb!! Hoping this fixes the issue.

RichardLynch · Oct 12, 2011, 08:20 PM

It's currently restoring from my previous backup at the moment (Love the fact I can use the phone while it syncs) and so far the 'OTHER' section is now at 0.53gb so its looking good so far!

Hook'Em2006 · Oct 12, 2011, 08:23 PM

Happened to me too. Ballooned to 11.9GB wtf!!!!! I am restoring now. Will tell y'all if it worked

davidpa · Oct 12, 2011, 08:44 PM

Same here...went from having a few gigs free to being about 10gb over capacity. In the process of restoring to see if that fixes it

Hook'Em2006 · Oct 12, 2011, 08:55 PM

It appears restoring it has fixed my issue. Went from 11gb other section to .60gb. Success

garykainz · Oct 12, 2011, 09:14 PM

I had the same issue, super annoying to all of the sudden have 4.4GB eaten up by "Other".

I unchecked sync everything (i.e. no music/podcasts/videos/books/etc [kept apps and info]), sync'd, then rechecked everything I wanted sync'd and I went back down to .52GB

So weird...

EddyP · Oct 12, 2011, 09:15 PM

Quote:

Originally Posted by AnthroMatt

I posted a thread on this earlier today, as I had the same issue. Essentially something in the update process got messed up. You will have to do a restore to correct the issue.

Yes. I had about 20GB showing up in "other" when it started to sync. I just stopped the sync, restarted it and it worked fine. Took all of 2 minutes of extra time.

tm.chen · Oct 12, 2011, 09:15 PM

a large chunk of it was my audio files but once I synced my phone, everything went back to normal

AnthroMatt · Oct 12, 2011, 10:39 PM

Quote:

Originally Posted by Ole'schooliBook

Did the restore from backup fix the problem for you? I'm experiencing the same issue, unfortunately and am still in the restore process. Last time my "other" ballooned from 0.15gb to over 7gb!! Hoping this fixes the issue.

Yes, the restore was from a backup made prior to updating to 5.0 and all is well now. It just took forever because I have iTunes "shrink" my music files so I can fit more songs onto my phone.

kittywake11 · May 18, 2012, 09:49 PM

Having same issue for awhile now, didn't really take note before iOS5 update, so can't say.

Today, I've dumped photos (which I never had to do on iPhone 2 & 3GS!!! ) and I dumped songs, apps, music. NO HELP whatsoever !!! Actually couldn't take anymore pics today which is what got my attention. THAT is PATHETIC, APPLE!!! I've hated this update from day one anyway.
Is the newest update supposed to help this problem or add more problems??? I'm holding off. Sick of most app updates also.

lelisa13p · May 18, 2012, 11:32 PM

Quote:

Originally Posted by kittywake11

Having same issue for awhile now, didn't really take note before iOS5 update, so can't say.

Today, I've dumped photos (which I never had to do on iPhone 2 & 3GS!!! ) and I dumped songs, apps, music. NO HELP whatsoever !!! Actually couldn't take anymore pics today which is what got my attention. THAT is PATHETIC, APPLE!!! I've hated this update from day one anyway.
Is the newest update supposed to help this problem or add more problems??? I'm holding off. Sick of most app updates also.

Have you tried resetting your iPhone (hold Home & Power buttons simultaneously until you see apple after the black screen, then letting both buttons go at the same time) after removing those items? You don't mention syncing with iTunes to try to reconfigure your space. How did you "dump" the items that you mentioned?

Which model of iPhone are you using now and what is the GB size?

The iOS 5.1.1 OTA upgrade is incremental so that it takes up very little additional space.

Oct 12, 2011, 07:35 PM	#1
RichardLynch macrumors member Join Date: Jun 2010	iPhone capacity problem - Large 'Other' section Since updating my iPhone 4 to iOS5, it appears my music has not synced to the device. All my apps and such have been transfered back but not my music. Ive had a look on iTunes and looking on the capacity status bar it currently shows: PHOTOS: 1.74gb APPS: 1.42gb VIDEOS: 0.10gb OTHER: 6.3gb Ive gone onto my phone onto Settings > General > Usage, and under the iCloud section it says: TOTAL STORAGE: 5.0gb AVAILABLE: 2.8gb Are these two linked? I cant be dealing with that?! Any ideas people??
	0

Oct 12, 2011, 08:23 PM	#6
Hook'Em2006 macrumors 6502 Join Date: Sep 2009 Location: Plano, TX	Happened to me too. Ballooned to 11.9GB wtf!!!!! I am restoring now. Will tell y'all if it worked __________________ 15.4" 2011 MacBook Pro Quad Core i7 w/ 500gb, White iPhone 4S 32gb, TV x2
	0

Oct 12, 2011, 08:55 PM	#8
Hook'Em2006 macrumors 6502 Join Date: Sep 2009 Location: Plano, TX	It appears restoring it has fixed my issue. Went from 11gb other section to .60gb. Success __________________ 15.4" 2011 MacBook Pro Quad Core i7 w/ 500gb, White iPhone 4S 32gb, TV x2
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
thread	Thread Starter	Forum	Replies	Last Post
iBlacklist Problems - Keeps crashing iPhone 4	SteffiT	Jailbreaks and iOS Hacks	5	Jan 8, 2012 01:59 PM
iPhone Dock problem - no sound - unlocked 1.1.2	carrielaw	iPhone Tips, Help and Troubleshooting	2	Jul 10, 2011 09:59 AM
Apple Mail - large header fonts when forwarding mail	mark-ryder	Mac Applications and Mac App Store	0	Nov 19, 2010 12:52 AM
iPhone Network Problems - AT&T - Worse since 3.0?	oban14	iPhone Tips, Help and Troubleshooting	5	Aug 21, 2009 03:16 PM
Iphones Capacity problems whats up with it????	A-P-P-L-E	iPhone Tips, Help and Troubleshooting	0	Aug 3, 2009 06:05 PM

Oct 12, 2011, 07:59 PM	#2
psykick5 macrumors 6502 Join Date: Sep 2011 Location: Salt Lake City, Utah	Same here... it filled my iPod Touch to the max. Zero bytes empty. iOS 5 is pissing me off...
	0

Oct 12, 2011, 08:20 PM	#5
RichardLynch Thread Starter macrumors member Join Date: Jun 2010	It's currently restoring from my previous backup at the moment (Love the fact I can use the phone while it syncs) and so far the 'OTHER' section is now at 0.53gb so its looking good so far!
	0

Oct 12, 2011, 08:44 PM	#7
davidpa macrumors newbie Join Date: Oct 2011	Same here...went from having a few gigs free to being about 10gb over capacity. In the process of restoring to see if that fixes it
	0

Oct 12, 2011, 09:14 PM	#9
garykainz macrumors newbie Join Date: Oct 2011	I had the same issue, super annoying to all of the sudden have 4.4GB eaten up by "Other". I unchecked sync everything (i.e. no music/podcasts/videos/books/etc [kept apps and info]), sync'd, then rechecked everything I wanted sync'd and I went back down to .52GB So weird...
	0

Oct 12, 2011, 09:15 PM	#11
tm.chen macrumors member Join Date: Apr 2009	a large chunk of it was my audio files but once I synced my phone, everything went back to normal
	0

May 18, 2012, 09:49 PM	#13
kittywake11 macrumors newbie Join Date: May 2012	Having same issue for awhile now, didn't really take note before iOS5 update, so can't say. Today, I've dumped photos (which I never had to do on iPhone 2 & 3GS!!! ) and I dumped songs, apps, music. NO HELP whatsoever !!! Actually couldn't take anymore pics today which is what got my attention. THAT is PATHETIC, APPLE!!! I've hated this update from day one anyway. Is the newest update supposed to help this problem or add more problems??? I'm holding off. Sick of most app updates also.
	0


MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 5 and earlier