Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 14, 2011, 07:17 PM   #1
mikepro
macrumors 6502
 
Join Date: Sep 2010
AT&T 3gs->4s Visual voicemail not working

Just did the upgrade and restore from my 3gs -> 4s. Went pretty smoothly, except when I go to the voicemail, it says "Cannot Connect to Voicemail".

Anyone else have this issue? Is it just a problem with busy AT&T servers, or what? I noticed I had to re-enter my password for all my email accounts after the restore. I thought this could be the problem, but in the phone settings, there is no password reset option.
__________________
Apple stuff goes here.

Last edited by mikepro; Oct 14, 2011 at 08:08 PM.
mikepro is offline   0 Reply With Quote
Old Oct 14, 2011, 07:19 PM   #2
Givmeabrek
macrumors Demi-God
 
Join Date: Apr 2009
Location: NY
You have to put in your voicemail password. It's in Settings, Phone, change voicemail password.
Givmeabrek is offline   0 Reply With Quote
Old Oct 14, 2011, 07:32 PM   #3
mikepro
Thread Starter
macrumors 6502
 
Join Date: Sep 2010
Quote:
Originally Posted by Givmeabrek View Post
You have to put in your voicemail password. It's in Settings, Phone, change voicemail password.
I would... but I don't get that field on the 4s!

It is still there on the old 3gs. Wonder if I should try it there. It says "Visual Voicemail is currently unavailable" and has No Service, but I could try over wifi...
__________________
Apple stuff goes here.
mikepro is offline   0 Reply With Quote
Old Oct 14, 2011, 07:35 PM   #4
UnitedLax342
macrumors member
 
Join Date: Jun 2008
my visual voicemail is not working either. It says call at&t.
UnitedLax342 is offline   0 Reply With Quote
Old Oct 14, 2011, 07:57 PM   #5
paj
macrumors regular
 
Join Date: Jun 2003
Location: USA
Call your voicemail access number manually and do the initial setup.
Then go into the voicemail tab and it will show up correctly.

The problem is finding the voicemail access number for your location.

My access number in NC is 678-761-9969
paj is offline   0 Reply With Quote
Old Oct 14, 2011, 07:57 PM   #6
imac9556
macrumors 6502a
 
Join Date: Jul 2004
I had the same problem and this is how I fixed it:

1) go to the phone app and dial your own phone number. Run the call about 20-30 seconds.
2) end the call and close the phone app
3) the enter voice mail password prompt will show up. enter the password and then visual voicemail is back up!
imac9556 is offline   0 Reply With Quote
Old Oct 14, 2011, 07:59 PM   #7
mikepro
Thread Starter
macrumors 6502
 
Join Date: Sep 2010
OK - I think the key here is to just wait a bit. I just received a text from AT&T welcoming me to my new service, blah blah blah. So, I checked my voicemail, and this time it asked me for my password and visual voicemail now works!

So - for those who it is not working, sit tight a bit and wait for the text, then try it.
__________________
Apple stuff goes here.
mikepro is offline   0 Reply With Quote
Old Oct 14, 2011, 08:12 PM   #8
greytmom
macrumors 68000
 
greytmom's Avatar
 
Join Date: Jun 2010
Quote:
Originally Posted by imac9556 View Post
I had the same problem and this is how I fixed it:

1) go to the phone app and dial your own phone number. Run the call about 20-30 seconds.
2) end the call and close the phone app
3) the enter voice mail password prompt will show up. enter the password and then visual voicemail is back up!
Worked like a charm! Thank you!!
__________________
The person who coined the term "fanboy" needs to be boiled in honey and staked out naked on an anthill.
greytmom is offline   0 Reply With Quote
Old Apr 1, 2012, 12:50 PM   #9
zoomike
macrumors newbie
 
Join Date: Jun 2009
Solved for Verizon

I had same problem. I called apple and verizon. Verizon had to turn off visual voice mail on their end. Then restarted my iphone. Then they turned it one again and I had to restart my iphone again and it started working. Also backing up from itunes also started the problem all over again. So, next time I had the problem, I set the setting to "Set as a new iphone" and it has been working perfectly ever since. I do not use itunes to backup my iphone anymore, I use iCloud.
zoomike is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Visual Voicemail not working on Verizon iPhone 5 acousticbiker iPhone 15 Sep 13, 2013 04:30 PM
Visual Voicemail not working (iPhone 5 Verizon) Gregintosh iPhone 8 Dec 9, 2012 11:53 PM
iPhone 5 AT&T Visual Voicemail Not Working redsoxguy676 iPhone 26 Oct 29, 2012 05:41 PM
AT&T iPhone 5 visual voicemail not working 808geek iPhone 22 Oct 10, 2012 08:21 PM
iOS 6 - O2 and visual voicemail - not working? Risco iOS 6 2 Jun 18, 2012 04:34 AM

Forum Jump

All times are GMT -5. The time now is 09:15 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC