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Old Oct 18, 2011, 06:54 PM   #1
aaryana
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Can't get iCloud backup to work

Tried to enable iCloud backup on the iPhone 4, but I get the following:

"iCloud Backup Failed, There was a problem enabling iCloud Backup."

Trying again and again doesn't work. So when I plug my phone into iTunes, I am able to enable iCloud backup there and then it will finally turn on.

When I go back to the iCloud settings on the iPhone, and try to "Back Up Now", it just says "there was a problem completing the backup, please try again later"

I've deleted my iCloud account and added it over and over. I also enabled automatic downloads on the Store Settings menu.

When I go into the Manage Storage menu in iCloud and look at my backups, it shows my phone with 969 MB, but then when you select it it shows nothing under Next Backup Size.

Anyone have any ideas? Thanks in advance...
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Old Oct 18, 2011, 07:00 PM   #2
gentlefury
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Quote:
Originally Posted by aaryana View Post
Tried to enable iCloud backup on the iPhone 4, but I get the following:

"iCloud Backup Failed, There was a problem enabling iCloud Backup."

Trying again and again doesn't work. So when I plug my phone into iTunes, I am able to enable iCloud backup there and then it will finally turn on.

When I go back to the iCloud settings on the iPhone, and try to "Back Up Now", it just says "there was a problem completing the backup, please try again later"

I've deleted my iCloud account and added it over and over. I also enabled automatic downloads on the Store Settings menu.

When I go into the Manage Storage menu in iCloud and look at my backups, it shows my phone with 969 MB, but then when you select it it shows nothing under Next Backup Size.

Anyone have any ideas? Thanks in advance...
Might be best to go to an apple store. Worked for me problem free. It syncs every night when I plug my phone in automatically.
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Old Oct 18, 2011, 08:08 PM   #3
aaryana
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Unhappy

I went in to see them on Sat and they sent me down the road with no solution. Just to try it again later because their servers are slammed.
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Old Oct 19, 2011, 06:11 PM   #4
aaryana
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For anyone else that is having this issue, the solution is to go to the iCloud control panel and select "Manage" under the iCloud Storage section.

Once the Manage Storage screen pops up, I had a 969MB backup listed as "incomplete". Deleting the backup did the trick and now iCloud wBackup enables on the iPhone and everything is working now.
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Old Oct 24, 2011, 01:13 PM   #5
Bertvandewiel
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Quote:
Originally Posted by aaryana View Post
Once the Manage Storage screen pops up, I had a 969MB backup listed as "incomplete". Deleting the backup did the trick and now iCloud wBackup enables on the iPhone and everything is working now.
This did work for my iPad, but not for my iPhone, because it doensn't have an incomplet back-up. Any other solutions?
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Old Oct 24, 2011, 01:47 PM   #6
Kyotoma
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Originally Posted by Bertvandewiel View Post
This did work for my iPad, but not for my iPhone, because it doensn't have an incomplet back-up. Any other solutions?
Delete the existing backup?
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Old Oct 24, 2011, 03:23 PM   #7
Bertvandewiel
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Originally Posted by Kyotoma View Post
Delete the existing backup?
If I go to the backup from the iPhone its says (in Dutch so the translation might be of): newest backup: never - size back-up 1,3 GB. But there is nothing to remove. There was on my iPad.
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Old Oct 26, 2011, 12:16 AM   #8
aaryana
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Try deleting the backup from the iCloud Control Panel instead of on your device.
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