Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 5 and earlier

Reply
 
Thread Tools Search this Thread Display Modes
Old Oct 19, 2011, 10:25 AM   #1
freescalpel
macrumors newbie
 
Join Date: Mar 2007
Word and PDF Attachments Won't Open in Mail

I bought my iPad2 in September 2011. have upgraded it to iOS5. I cannot open any PDF, .doc or .docx document. I have tried opening the PDFs in Adobe Reader and the Word documents in Pages or Dropbox but they won't open. All my apps are up to date.

What seems to be happening is that Mail is having difficulty downloading the attachment. I had a 4MB PDF attachment and when I tapped on the icon it began to download, which took several minutes. I saw the byte size change from 0 to 4MB. Then I tapped on it again to open the file but the byte size dropped immediately to 0 again and the file won't open. I tried opening in Adobe Reader but got the error "The document is empty (size 0KB)" . I have gone through several cycles of downloading the file and seining the seesaw from 0 to 4MB and back again. Just won't open the file.

Same problem when I tried opening Word documents in Pages or Dropbox. Also, I reproduced this issue with my colleague's iPad (version 1, iOS4, Pages).

Just to ascertain there's nothing wrong with the file attachments, I downloaded the same PDF in Outlook, placed it in my Dropbox, and opened it in the iPad without any problem.

Anyone else having this issue?
freescalpel is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iOS > iOS 5 and earlier

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
URGENT! PDF files won't open! iViking OS X 6 Feb 18, 2011 11:48 AM
PDF file won't open TheSharkman2k iPhone Tips, Help and Troubleshooting 3 Nov 1, 2009 06:44 AM
Word and PowerPoint 2004 won't open katanna Mac Applications and Mac App Store 0 Jun 12, 2008 12:54 PM
Text attachment line limit in Mail or Outlook? GeeYouEye Mac Applications and Mac App Store 0 Jul 16, 2007 10:52 AM
PDFs will not open in Windows Mr Skills Mac Basics and Help 5 Feb 7, 2007 06:17 PM


All times are GMT -5. The time now is 04:32 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC