Ok, this may be a long post.
I have just received my brand new iPhone 4S 16GB Black on Orange UK.
I have been on the phone with Apple 3 times this evening, including once when the Apple rep hung up on me.
I don't know what to do.
I have had problems with my iTunes all week after updating to iTunes 10.5. The store is blank and my current iPhone 3GS or iPod Nano 4th Gen will not sync. I have had this problem when I updated to the previous iTunes version from the version before that. To fix that problem I followed instructions on the Apple support community to uninstall all Apple programs from my laptop (Windows Vista 32bit) restart and then re-install. This worked and so when I had the same problem again when updating to 10.5 I tried this solution which did not work.
So I contacted Apple, who said it was a known problem and they would let me know when they had a fix, this was a week ago.
I have now received my iPhone 4s and am unable to use it. I want to sync my iPhone 3GS with my iTunes to backup and then restore my new iPhone 4S from backup.
I don't know what to do, I cannot use my brand new phone which I have already started paying for and Apple are being very unhelpful and their phone service is closed until Monday now.
Any help or advice would be greatly appreciated!
Thank you
I have just received my brand new iPhone 4S 16GB Black on Orange UK.
I have been on the phone with Apple 3 times this evening, including once when the Apple rep hung up on me.
I don't know what to do.
I have had problems with my iTunes all week after updating to iTunes 10.5. The store is blank and my current iPhone 3GS or iPod Nano 4th Gen will not sync. I have had this problem when I updated to the previous iTunes version from the version before that. To fix that problem I followed instructions on the Apple support community to uninstall all Apple programs from my laptop (Windows Vista 32bit) restart and then re-install. This worked and so when I had the same problem again when updating to 10.5 I tried this solution which did not work.
So I contacted Apple, who said it was a known problem and they would let me know when they had a fix, this was a week ago.
I have now received my iPhone 4s and am unable to use it. I want to sync my iPhone 3GS with my iTunes to backup and then restore my new iPhone 4S from backup.
I don't know what to do, I cannot use my brand new phone which I have already started paying for and Apple are being very unhelpful and their phone service is closed until Monday now.
Any help or advice would be greatly appreciated!
Thank you
