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Old Oct 23, 2011, 02:01 PM   #1
tucker3434
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Join Date: Dec 2009
Mail showing an unread message in iCloud account

This is a new email address for me, and it has no messages. I have received one email in the account, but I have since deleted it trying to correct the issue. My iPhone shows the correct count, and when I log directly in to iCloud.com, it shows the correct amount. I've tried using smart folders, deleting and re-adding the account, and restarting the computer, but so far, none have worked. How do I fix it?
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Old Oct 24, 2011, 07:03 PM   #2
tucker3434
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Join Date: Dec 2009
Ok, what I've found is that it says I have one unread message no matter what. 5 unread or none unread, it will always say one. My gmail account works normally.
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Old Dec 6, 2011, 05:52 PM   #3
BourneCS
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Join Date: Dec 2011
It's Happening to Me!

It's happening to me now too! I've also tried everything you mentioned. Did you ever get it fixed?
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Old Dec 7, 2011, 09:40 PM   #4
Savage1911
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Join Date: Dec 2011
Partial fix

I have a partial fix for this.

In Mail, Under Preferences -> General, you can choose whether to show in your Dock badge the unread messages for inbox or all mailboxes. Choose all mailboxes.

This will fixed the count on the badge on your dock icon for Mail but the count in Mail itself will still be wrong. This will also add unread counts of subfolders like Junk. At least when you glance at your dock you can know the correct unread count.
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