Iphone 4s froze in a loading screen and can't shut it off

crzdcolombian said:

I have a new iphone 4s and I was surfing on my wireless network and now its frozen in a black screen with a loading bar that stopped loading hours ago. I can't figure out how to shut it off and the screen won't turn off. I tried plugging it in to my computer to reset it but my computer doesn't even see the iphone

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Try holding down the home and sleep buttons simultaneously.

Love MacRuimors

Thank you .. that worked for me too.

iPhone 4S, 16GB, new Dec 2011 ... has always been working fine except this evening it would NOT turn off or connect to any network. ITunes was incorrectly reporting that I was 7.8 GB over the limit too.

Read your post about holding home and sleep buttons at same time.
This worked ... Thanks !!
Love MacRumors for just this kind of help.

r2shyyou said:

Try holding down the home and sleep buttons simultaneously.

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but what if my sleep button is faulty? its difficult to press it.

takJANE said:

but what if my sleep button is faulty? its difficult to press it.

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If it's only difficult and not impossible, then I suggest trying several times to see if you can get it to work. But that's only to resolve the frozen screen issue. If your sleep button is faulty, I suggest taking it into an Apple Store to see if they can fix it for you.