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Old Oct 30, 2011, 11:17 AM   #1
crzdcolombian
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Iphone 4s froze in a loading screen and can't shut it off

I have a new iphone 4s and I was surfing on my wireless network and now its frozen in a black screen with a loading bar that stopped loading hours ago. I can't figure out how to shut it off and the screen won't turn off. I tried plugging it in to my computer to reset it but my computer doesn't even see the iphone
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Old Oct 30, 2011, 11:19 AM   #2
r2shyyou
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Quote:
Originally Posted by crzdcolombian View Post
I have a new iphone 4s and I was surfing on my wireless network and now its frozen in a black screen with a loading bar that stopped loading hours ago. I can't figure out how to shut it off and the screen won't turn off. I tried plugging it in to my computer to reset it but my computer doesn't even see the iphone
Try holding down the home and sleep buttons simultaneously.
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Old Oct 30, 2011, 11:36 AM   #3
crzdcolombian
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Quote:
Originally Posted by r2shyyou View Post
Try holding down the home and sleep buttons simultaneously.
thanks man worked
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Old Apr 2, 2012, 10:51 PM   #4
freddy fredster
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Smile Love MacRuimors

Thank you .. that worked for me too.

iPhone 4S, 16GB, new Dec 2011 ... has always been working fine except this evening it would NOT turn off or connect to any network. ITunes was incorrectly reporting that I was 7.8 GB over the limit too.

Read your post about holding home and sleep buttons at same time.
This worked ... Thanks !!
Love MacRumors for just this kind of help.
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Old Oct 24, 2012, 11:13 AM   #5
takJANE
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Originally Posted by r2shyyou View Post
Try holding down the home and sleep buttons simultaneously.
but what if my sleep button is faulty? its difficult to press it.
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Old Oct 24, 2012, 11:24 AM   #6
r2shyyou
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Originally Posted by takJANE View Post
but what if my sleep button is faulty? its difficult to press it.
If it's only difficult and not impossible, then I suggest trying several times to see if you can get it to work. But that's only to resolve the frozen screen issue. If your sleep button is faulty, I suggest taking it into an Apple Store to see if they can fix it for you.
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