Help can't update!!!

NDK2011 · Nov 11, 2011, 03:14 PM

I have an iPhone 4 with the IO5 update but can't update to the 5.01????

connect to itunes and says ( this device is not eligible for requested build)???

never have this and updated to 5 no problems - plugged partners new iPhone in also and some problem?

how do i solve this please guys?

r2shyyou · Nov 11, 2011, 03:18 PM

Quote:

Originally Posted by NDK2011

I have an iPhone 4 with the IO5 update but can't update to the 5.01????

connect to itunes and says ( this device is not eligible for requested build)???

never have this and updated to 5 no problems - plugged partners new iPhone in also and some problem?

how do i solve this please guys?

Have you tried to download the update over-the-air (OTA) by going to Settings>Genera>Software Update?

Kyotoma · Nov 11, 2011, 03:21 PM

iPhone 4 GSM:
http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw

iPhone 4 CDMA:
http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw

Download the one you need and shift+restore through itunes, then right-click and restore from backup

NDK2011 · Nov 11, 2011, 03:31 PM

Quote:

Originally Posted by r2shyyou

Have you tried to download the update over-the-air (OTA) by going to Settings>Genera>Software Update?

Im sorry i don't understand? i plugged my phone into itunes as always then downloaded the update through iTunes for phone - al software is up to date

----------

Quote:

Originally Posted by Kyotoma

iPhone 4 GSM:
http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw

iPhone 4 CDMA:
http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw

Download the one you need and shift+restore through itunes, then right-click and restore from backup

The links are not opening?

darkfiber · Nov 11, 2011, 03:45 PM

Quote:

Originally Posted by NDK2011

Im sorry i don't understand? i plugged my phone into itunes as always then downloaded the update through iTunes for phone - al software is up to date

----------

The links are not opening?

On your iPhone, select the SETTINGS app. Then go into GENERAL then select SOFTWARE UPDATE. What does it say there?

NDK2011 · Nov 11, 2011, 03:55 PM

Quote:

Originally Posted by darkfiber

On your iPhone, select the SETTINGS app. Then go into GENERAL then select SOFTWARE UPDATE. What does it say there?

Thank you this worked doing the update on my phone but why didn't it work on the iMAC??

darkfiber · Nov 11, 2011, 09:58 PM

Quote:

Originally Posted by NDK2011

Thank you this worked doing the update on my phone but why didn't it work on the iMAC??

I don't know as I did the update directly on my iPhone and iPad. In any case, since you can do the updates right on the device, there is no need to connect it to your Mac.

MusicalMac · Nov 12, 2011, 01:51 PM

I have the same issue, different problem, if you get what I'm saying lol.
I managed to download the new iTunes, ready to update my iPod so that I could get the new software; but its been backing up for ages, I keep unplugging my iPod and giving up because it takes hours and won't update. I'm now going to have to leave it on overnight haha.
I think most people are having issues with this, so your not the only one ;D
Have you tried googling Itunes, downloading the new version, then updating it from there? Thats of course if it backs up quicker for you. Good luck, MusicalMac :-) x

Nov 11, 2011, 03:14 PM	#1
NDK2011 macrumors newbie Join Date: Nov 2011	Help can't update!!! I have an iPhone 4 with the IO5 update but can't update to the 5.01???? connect to itunes and says ( this device is not eligible for requested build)??? never have this and updated to 5 no problems - plugged partners new iPhone in also and some problem? how do i solve this please guys?
	0

Nov 11, 2011, 03:21 PM	#3
Kyotoma macrumors 68000 Join Date: Nov 2010 Location: Carnegie and Ontario	iPhone 4 GSM: http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw iPhone 4 CDMA: http://appldnld.apple.com/iPhone4/04...5_Restore.ipsw Download the one you need and shift+restore through itunes, then right-click and restore from backup __________________ Black 4GB 2nd Gen iPod Nano, Black 30GB 5th Gen 'Video' iPod Classic, White 16 GB iPhone 3GS, White 16GB iPhone 4(GSM AT&T), Black 16GB iPhone 5(A1429), 32GB 1st Gen iPad WiFi
	0

Nov 12, 2011, 01:51 PM	#8
MusicalMac macrumors newbie Join Date: Nov 2011 Location: The world ;-)	Helping to update. I have the same issue, different problem, if you get what I'm saying lol. I managed to download the new iTunes, ready to update my iPod so that I could get the new software; but its been backing up for ages, I keep unplugging my iPod and giving up because it takes hours and won't update. I'm now going to have to leave it on overnight haha. I think most people are having issues with this, so your not the only one ;D Have you tried googling Itunes, downloading the new version, then updating it from there? Thats of course if it backs up quicker for you. Good luck, MusicalMac :-) x
	0

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