Register FAQ / Rules Forum Spy Search Today's Posts Mark Forums Read
Go Back   MacRumors Forums > Apple Hardware > Mac Peripherals

Thread Tools Search this Thread Display Modes
Old Nov 15, 2011, 04:54 PM   #1
macrumors newbie
Join Date: Nov 2011
Location: Hurricane, WV
Airport Extreme - VERY slow internet

Hi everyone.

I'm new to the forums but so far it seems like a great resource for Mac products.

Recently (last 6 months) I had to replace an old Linksys router. I figured with the quality apple has I would purchase the Airport Extreme router. I have cable internet and the Airport Exteme is set up for wifi for my home.

Typically there are only 5 different devices things that ever use our internet. We have a MacBook Pro, a Macbook, 2 Iphones, PS3 and a Wii. I live with only two people that utilize the internet; myself and my wife. It affects all the devices not just computers.

My office is literally 10 feet from my router and my signal is always strong but the loading of webpages is painful and streaming youtube videos or netflix on the Wii is impossible.

I was in a hotel last night and ran a on it to see what the internet speeds were.

In the hotel internet I had the following:

Download: 31.36 Mb/s
Upload: 3.20 Mb/s
Ping: 27ms

At home which should be a better connection I had the following:

Download: 0.36 Mb/s
Upload: 0.98 Mb/s
Ping: 144 ms

I have tried the 5Ghz channel, I have tried changing channels which seems to help sometimes but I think it is just wishful thinking.

I call apple they say it is interference and even sent me a new unit after I went through the standard hard reboots. Letting the modem and APE recycle and power through everything.

I'm pretty much at a loss. I had the old one and they sent me a new one and the exact same thing is happening so it has to be something with the set up. Any ideas.

Thanks in advance for the help.

StevenMRoth is offline   0 Reply With Quote
Old Nov 15, 2011, 07:04 PM   #2
macrumors 6502a
Join Date: Jun 2007
Location: Chicago
Have you connected a Mac directly to the cable modem and run speedtest for comparison?
Get iStumbler and see if there are interfering stations nearby.
gsahli is offline   0 Reply With Quote
Old Nov 16, 2011, 10:26 AM   #3
macrumors Demi-God
mmomega's Avatar
Join Date: Dec 2009
Location: DFW, TX

I just did a speedtest and got this number on my macbook air in the living room which uses an Airport Express wirelessly extending from the Airport Extreme in the office.
I get 30+ if I go into the office and pull straight from the base station.

Not sure what to tell ya.

Mine auto switched to the 5GHz channel once I went into the office but that first run was still on 2.4 which should easily be way higher than what you're getting. I have had times where my home internet for no reason would drop down to almost nill but it would not stay that way for long.
Have you tried unplugging your modem and router for a few seconds along with turning off your computer. then plug everything back in just to refresh all the connections?
Used to have to do this at my sisters house at least once a day with more than 2 computers on wireless, it would come to a screeching halt until you reset the modem. Then it would go back to normal for 3-4 hours.
2013 iMac 27" i7, 32GBRAM, GTX780M, 256GB Flash, VESA
2012 Mac Mini Server w/ 23TB Storage
iPad Air 32GB, iPhone 5s 32GB, iPad Mini 16GB
3x AEBS 802.11ac, JetStream Gigabit, 5x AppleTV

Last edited by mmomega; Nov 16, 2011 at 10:33 AM.
mmomega is offline   0 Reply With Quote

MacRumors Forums > Apple Hardware > Mac Peripherals

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
thread Thread Starter Forum Replies Last Post
Run Airport Extreme on 5 GHz, and Airport Express on 2.4? williamsonrg Mac Peripherals 2 Aug 29, 2011 09:05 PM
Airport Extreme/Hard Drive - Disconnect Issue eurobass Mac Peripherals 2 Dec 25, 2010 08:20 AM
AirPort Extreme - a good time to buy? d777 Buying Tips and Advice 1 Nov 15, 2010 10:01 AM
10.5.8 - very slow internet problem James9000 OS X 1 Nov 19, 2009 05:42 PM
new AirPort Extreme is very slow weemanpow3 Mac Peripherals 2 Apr 13, 2008 12:17 PM

All times are GMT -5. The time now is 07:48 PM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013,, LLC