iTunes Match - Waiting + Greyed Out

NitrousFlare · Nov 16, 2011, 03:41 PM

Out of 8506 songs, 1067 are waiting and greyed out.

The files aren't on my computer, and when I try to delete them it asks if I want to delete them from iCloud.

When I try to download, the option is greyed out.

When I update iTunes Match (Store->Update iTunes Match) it checks my library and doesn't update the waiting+greyed out tracks.

How do I get my files back??

jklowder · Nov 16, 2011, 05:19 PM

Great question. Same issue. iTunes Match froze my network around 8 times before fully completing my approx 3,000 songs. It tells me that my entire Library is on the Cloud... and then proceeds to tell me that I have songs I can download from the Cloud but greys them out to where I cannot even listen to them (so ultimately it seems as if those songs are lost somewhere).

Gonna follow this and see what happens (will update after):

http://support.apple.com/kb/TS4054

NitrousFlare · Nov 16, 2011, 05:27 PM

I tried updating iTunes Match and it didn't work.

However, I found all of my missing songs in the trash. I dragged them back into my library, and now iTunes Match is reviewing them again.

Pain in the ass..

bushido · Nov 16, 2011, 05:30 PM

how do i know what songs are missing? i have 61 songs remaining and iTunes freezes up everytime, making the fan run crazy and i think it has something to do with the songs that are purchased with a different ID

jklowder · Nov 16, 2011, 06:26 PM

Quote:

Originally Posted by bushido

iTunes freezes up everytime, making the fan run crazy

My laptop responded the same way. I just kept running iTunes Match until it slowly... and painfully.... added.... a few.... songs.... here and there. Afterwards, I went to my Library and you can now organize it by iCloud Status (Link above shows how) and then see if some songs were not added bc of some ******** or if some songs just werent good enough for Match.

komodrone · Nov 17, 2011, 12:47 AM

Quote:

Originally Posted by bushido

how do i know what songs are missing? i have 61 songs remaining and iTunes freezes up everytime, making the fan run crazy and i think it has something to do with the songs that are purchased with a different ID

Quote:

Originally Posted by jklowder

My laptop responded the same way. I just kept running iTunes Match until it slowly... and painfully.... added.... a few.... songs.... here and there. Afterwards, I went to my Library and you can now organize it by iCloud Status (Link above shows how) and then see if some songs were not added bc of some ******** or if some songs just werent good enough for Match.

remove wifi syncing (makes iTunes slow even when not syncing). sped up my iTunes 10x.

stewlis · Mar 31, 2012, 02:08 PM

Same problem. Turning off the iPhone wi-fi sync seems to have helped, though it is still moving rather slowly (assuming because there are so many people trying to do this simultaneously). Thanks for the tip!

Nov 16, 2011, 03:41 PM	#1
NitrousFlare macrumors member Join Date: Dec 2007	iTunes Match - Waiting + Greyed Out Out of 8506 songs, 1067 are waiting and greyed out. The files aren't on my computer, and when I try to delete them it asks if I want to delete them from iCloud. When I try to download, the option is greyed out. When I update iTunes Match (Store->Update iTunes Match) it checks my library and doesn't update the waiting+greyed out tracks. How do I get my files back??
	0

Nov 16, 2011, 05:30 PM	#4
bushido macrumors 68040 Join Date: Mar 2008 Location: Germany, Europe	how do i know what songs are missing? i have 61 songs remaining and iTunes freezes up everytime, making the fan run crazy and i think it has something to do with the songs that are purchased with a different ID __________________ '13 MacBook Pro Retina 2.5 GHz '13 MacBook Pro 2.54 GHz, C2D, 128GB SSD iPhone 5 (white & silver), 16GB iPad 3 white, 32 GB, Wifi+Cellular Apple TV 3
	-1

Mar 31, 2012, 02:08 PM	#7
stewlis macrumors newbie Join Date: Mar 2012 Location: NC	Turning off Wi-Fi Sync Helped Same problem. Turning off the iPhone wi-fi sync seems to have helped, though it is still moving rather slowly (assuming because there are so many people trying to do this simultaneously). Thanks for the tip!
	0

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Nov 16, 2011, 05:19 PM	#2
jklowder macrumors newbie Join Date: Nov 2011	Great question. Same issue. iTunes Match froze my network around 8 times before fully completing my approx 3,000 songs. It tells me that my entire Library is on the Cloud... and then proceeds to tell me that I have songs I can download from the Cloud but greys them out to where I cannot even listen to them (so ultimately it seems as if those songs are lost somewhere). Gonna follow this and see what happens (will update after): http://support.apple.com/kb/TS4054
	0

Nov 16, 2011, 05:27 PM	#3
NitrousFlare Thread Starter macrumors member Join Date: Dec 2007	I tried updating iTunes Match and it didn't work. However, I found all of my missing songs in the trash. I dragged them back into my library, and now iTunes Match is reviewing them again. Pain in the ass..
	0


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